IBM Sterling Order Management Pros and Cons

Sterling OMS is one of the finest and most comprehensive off-the-shelf order management and inventory management solution. It can cater to both B2B and B2B business use cases. It has rich feature flows for Sales Order, Purchase Order, Return Order, Work order lifecycle flows with both inbound and outbound inventory movements through shipments. The product is configurable to support 'ship to home', 'ship from store' , and 'pickup at store' scenarios. It is very flexible and has extensive system integration ports for upstream and downstream systems for the eCommerce system landscape. Review collected by and hosted on G2.com.

The product is robust but lacks the latest technology stack like No SQL database support, rest service, and Kafka integrations, out of the box. The performance might be an issue in the case of very diverse and large inventory fulfillment networks. The product version upgrades are complex and challenging activities. Review collected by and hosted on G2.com.

Single source of inventory across OMNI channels Review collected by and hosted on G2.com.

Needs have store processing built in function Review collected by and hosted on G2.com.

In the oms there are certain ways to do the same thing and that's what I like because if you are not able to understand one way then you can try another its not mandatory to focus on one method. Review collected by and hosted on G2.com.

The build of IBM oms overall can be more eye appealing and interactive. The user flow could be improved and the layout could be more intuitive. It needs a modern touch I think. Review collected by and hosted on G2.com.

Ibm oms is the most efficient tool to fulfill any order management probl m statemnet.

Its in high demand and anyone can learn it and work on it.

Its easy and quick Review collected by and hosted on G2.com.

Little bit old in tech stack, if someone is a geek in tech stack they will not like to work on it.

Very less open source learning platform.

Its restricted for some new generation use cases. Review collected by and hosted on G2.com.

It's APIs and usability of the tools and documentation which makes is easy and very helpful to work Review collected by and hosted on G2.com.

It's fixpacks and the response from the IBM team for the PMRs Review collected by and hosted on G2.com.

You have the flexibility to do anything by using sterling based on requirements, we can do prime delivery, 2 hours delivery, everything is possible from IBM sterling, Review collected by and hosted on G2.com.

Maintenance takes some huge time while you are on sale, and Payments need to be changed a bit, and other than that i don't see any gap. Sterling has huge dependence and bit hard to replace it Review collected by and hosted on G2.com.

One platform to view supply and demand against utilization and is exact with the dates.

IBM Sterling Order Management is well suited for integrated order fulfillment processes across all selling channels to provide a seamless customer fulfillment experience. Review collected by and hosted on G2.com.

They need to deep dive to provide more support for warehouse management which is relatively weak. Software depth and breadth of functionality is challenged in complex supply chain operations. Review collected by and hosted on G2.com.

The most helpful part of ibm order management system is you can do any customisation at any level of product execution. It help Developer to customise easily. Review collected by and hosted on G2.com.

The least helpful about ibm order management system is to documentation , ibm do not have more documentation and information about the error which can be occurred while development of product. Ibm should have one stack overflow like database where we can search the error which developing the product. Review collected by and hosted on G2.com.

Core logic of sourcing and scheduling by managing inventory supply and demand. Review collected by and hosted on G2.com.

Everything is helpful but it is very huge applications and tightly coupled between every module. Review collected by and hosted on G2.com.

We can store the object-level file on the IBM STERLING store services. Review collected by and hosted on G2.com.

Sometimes I can feel it's too slow the service. There will be downtime on it. Review collected by and hosted on G2.com.