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IBM Robotic Process Automation (RPA) Reviews & Product Details - Page 6

IBM Robotic Process Automation (RPA) Overview

What is IBM Robotic Process Automation (RPA)?

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

IBM Robotic Process Automation (RPA) Details
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Product Description

The IBM Robotic Process Automation (RPA) offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation

How do you position yourself against your competitors?

IBM Robotic Process Automation is a full-featured robotic process automation solution for building attended and unattended software bots. It also offers low-code authoring tools, recorders, scheduling and management of bots. You get:
- Integrated intelligent virtual agent (IVA) chatbots
- Concurrent execution with workload management
- Credential management
- Software and services
- Your choice of deployment — on premises or SaaS

IBM offers flexible pricing options for the individual user or the entire enterprise.
Enter on the pricing estimator the rough size of the solution you need to receive an approximate monthly price - https://www.ibm.com/products/robotic-process-automation/pricing


Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,878 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


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Recent IBM Robotic Process Automation (RPA) Reviews

NL
Noman L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Streamlining Operations and Enhancing Efficiency"
The standout feature for our team has been the intuitive drag-and-drop interface. It's incredibly user-friendly. allowing both technical and non-te...
Ilson B.
IB
Ilson B.Enterprise (> 1000 emp.)
5.0 out of 5
"Use of the IBM tool and our impressions"
- The tool brings many predefined actions that support the use and development of automations. - Debugging view allows good views of the code.
BF
Bassem F.Mid-Market (51-1000 emp.)
5.0 out of 5
"RPA developer"
The command is easy to understand and intuative , if you are not from computer science back ground , you still can learn and use in your organizati...
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IBM Robotic Process Automation (RPA) Media

IBM Robotic Process Automation (RPA) Demo - IBM RPA Studio
IBM RPA Studio home screen
IBM Robotic Process Automation (RPA) Demo - Watson Engine in IBM RPA Studio
Create a speech engine with culture and voice selections with Watson Engine in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - IVR Debug in IBM RPA Studio
Connect to Chatbot or IVR in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - HTTP Request in IBM RPA Studio
HTTP Request function in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - Knowledge Base Training in IBM RPA Studio
Train your Chatbot with Knowledge Base Training in IBM RPA Studio
Answer a few questions to help the IBM Robotic Process Automation (RPA) community
Have you used IBM Robotic Process Automation (RPA) before?
Yes

Video Reviews

284 IBM Robotic Process Automation (RPA) Reviews

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IBM Robotic Process Automation (RPA) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM Robotic Process Automation (RPA)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
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What do you like best about IBM Robotic Process Automation (RPA)?

The ease of use and the considerable improvement of results Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

So far I haven't seen any defects

There is no disadvantage Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Daily sending of reports to clients, in which we would not be able to send early in the morning, and it would occupy precious manpower. Review collected by and hosted on G2.com.

Rafael L.
RL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of automating manual processes. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Despite facilitating the automation of the process, if there is any misconfiguration, the process does not conclude. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Automation of registration and write-off processes, assisting the team in becoming more analytical. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about IBM Robotic Process Automation (RPA)?

O “IBM RPA” é uma solução que permite automatizar processos de negócios e de TI em escala, com facilidade e rapidez. Os “bots” realizam tarefas sem atrasos e possibilitam a transformação digital. Alguns pontos que mais gostei na ferramenta são:

- O licenciamento simples, o desenvolvimento em “low-code” e as opções de implantação.

- A integração com o OCR e os “chatbots” inteligentes para automatizar mais tipos de trabalhos.

- A distribuição inteligente do trabalho entre vários “bots”.

O "IBM RPA" é uma ferramenta nova no mercado, mas promissora, com ambiente de desenvolvimento amigável e boa documentação para auxílio no aprendizado de sua utilização. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Por ser uma ferramenta nova, ela ainda não possui algumas poucas funcionalidades já existentes em ferramentas mais antigas e consolidadas no mercado, o que é compreensível, mas o ponto importante é que a equipe de desenvolvimento já vem implementando melhorias continuamente neste projeto. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

O “IBM RPA” vem solucionando vários problemas, no meu caso, em uma grande empresa de telecomunicações, como por exemplo:

- Agilizando o provisionamento de novos serviços e linhas para os clientes com o aumento do desempenho operacional.

- Melhorando a experiência com o cliente, reduzindo os tempos de espera e facilitando o suporte.

- Reduzindo erros nas tarefas, como a entrada de dados, compartilhamento de informações e conformidades.

Com isso os benefícios que a ferramenta me traz são na economia de custos operacionais e de mão de obra, maior qualidade e precisão dos dados e processos, maior satisfação e fidelização dos clientes, maior inovação e competitividade no mercado. Review collected by and hosted on G2.com.

Nicolás R.
NR
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about IBM Robotic Process Automation (RPA)?

It has a user-friendly interface and is easy to use, with useful integrations for various use cases. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The community available for support is not very large, and the error logs are very difficult to decipher without help from an IBM team. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

IBM Robotic Process Automation is dedicating its efforts to efficiently automate processes and improve the tool to position itself as a leader. Review collected by and hosted on G2.com.

CESAR K.
CK
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI
What do you like best about IBM Robotic Process Automation (RPA)?

Productivity gain and team availability for essential activities Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Dependency on programming experience Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Sending stocks to industry teams ensures the necessary frequency without the use of a person in the activity. Review collected by and hosted on G2.com.

AK
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

The scheduled operation of the product allows our company to perform administrative tasks during the early morning, increasing the productivity of our services. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The level of assertiveness in screen recognition still seems to require some development. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Our company had the need to import files for processing during the night. Considering the volume of uploads, the task was too time-consuming to be performed by a human. The IBM RPA filled this gap. Review collected by and hosted on G2.com.

Paulo R.
PR
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
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What do you like best about IBM Robotic Process Automation (RPA)?

Productivity is the release of the employee for other non-repetitive tasks. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

If the process is not well designed, the result will not be satisfactory. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Automation of manual and repetitive processes. Review collected by and hosted on G2.com.

DR
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

I like that it includes automation through chatbots. Interacting with web pages is very easy and the dashboards for monitoring the execution of the bots. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Sometimes it causes issues stabilizing the message queue, and it's necessary to ask IBM support to resolve it since there isn't much documentation. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We have automated many tasks regarding payment and collection processes, interacting with the ERP. Review collected by and hosted on G2.com.

Leandro d.
LD
Coordenador jurídico
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

The level of service, few errors, codes that work. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I don't know programming languages deeply. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

The issuance of a Negative Debt Certificate, data verification at the RFB. Review collected by and hosted on G2.com.

FA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
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What do you like best about IBM Robotic Process Automation (RPA)?

What I like most is the part of building automations, using a language specifically developed for this, natively connecting with browsers, operating systems, among others. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

What I don't like is the security of the password vault, where the developer can obtain the password, and in banking automations, this is concerning. The cost of licenses is another point I hear complaints about from clients. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

He is automating repetitive and exhausting processes for users, and with that, it frees up time for people to focus on areas of greater added value to the function they perform, removing things that automation would do without errors. Review collected by and hosted on G2.com.