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IBM Robotic Process Automation (RPA) Reviews & Product Details - Page 4

IBM Robotic Process Automation (RPA) Overview

What is IBM Robotic Process Automation (RPA)?

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

IBM Robotic Process Automation (RPA) Details
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Product Description

The IBM Robotic Process Automation (RPA) offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation

How do you position yourself against your competitors?

IBM Robotic Process Automation is a full-featured robotic process automation solution for building attended and unattended software bots. It also offers low-code authoring tools, recorders, scheduling and management of bots. You get:
- Integrated intelligent virtual agent (IVA) chatbots
- Concurrent execution with workload management
- Credential management
- Software and services
- Your choice of deployment — on premises or SaaS

IBM offers flexible pricing options for the individual user or the entire enterprise.
Enter on the pricing estimator the rough size of the solution you need to receive an approximate monthly price - https://www.ibm.com/products/robotic-process-automation/pricing


Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,878 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


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Recent IBM Robotic Process Automation (RPA) Reviews

NL
Noman L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Streamlining Operations and Enhancing Efficiency"
The standout feature for our team has been the intuitive drag-and-drop interface. It's incredibly user-friendly. allowing both technical and non-te...
Ilson B.
IB
Ilson B.Enterprise (> 1000 emp.)
5.0 out of 5
"Use of the IBM tool and our impressions"
- The tool brings many predefined actions that support the use and development of automations. - Debugging view allows good views of the code.
BF
Bassem F.Mid-Market (51-1000 emp.)
5.0 out of 5
"RPA developer"
The command is easy to understand and intuative , if you are not from computer science back ground , you still can learn and use in your organizati...
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IBM Robotic Process Automation (RPA) Media

IBM Robotic Process Automation (RPA) Demo - IBM RPA Studio
IBM RPA Studio home screen
IBM Robotic Process Automation (RPA) Demo - Watson Engine in IBM RPA Studio
Create a speech engine with culture and voice selections with Watson Engine in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - IVR Debug in IBM RPA Studio
Connect to Chatbot or IVR in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - HTTP Request in IBM RPA Studio
HTTP Request function in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - Knowledge Base Training in IBM RPA Studio
Train your Chatbot with Knowledge Base Training in IBM RPA Studio
Answer a few questions to help the IBM Robotic Process Automation (RPA) community
Have you used IBM Robotic Process Automation (RPA) before?
Yes

Video Reviews

284 IBM Robotic Process Automation (RPA) Reviews

4.7 out of 5
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IBM Robotic Process Automation (RPA) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM Robotic Process Automation (RPA)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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YC
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of automating tasks, thus gaining time to perform other daily tasks. All the simple and repetitive tasks that we have to perform every day can be automated, providing speed and time savings. Then we can dedicate ourselves with greater quality to tasks that require more attention. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

With a complete tool where we have the possibility to configure and parameterize according to the organization's needs, it is difficult to describe a negative point. However, something that could be improved is the user interaction screen; the menus could be clearer and more intuitive, for example, when hovering the mouse over an item, a more detailed description of the item's function could appear. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

In our demands, we have several email sending processes where we need to retrieve customer information to fill in these details. At this point, the IBM Robotic comes into play, automating the process of retrieving this information. Another process is in the automation of reports; after parameterization, our reports are generated automatically. Review collected by and hosted on G2.com.

JOSE ROBERTO C.
JC
Enterprise(> 1000 emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

Ease of development using existing tools (ready-made commands). Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Documentation for some commands is superficial with few examples, or old examples that do not work in more recent versions of the studio. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Automation of repetitive tasks, integrations with legacy systems that do not have APIs Review collected by and hosted on G2.com.

Andre Luis M.
AM
Gerente de projetos de TI
Small-Business(50 or fewer emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

Ease of programming

Integration possibilities

General operation of processes within the platform

Being LowCode, it is very simple to use; however, the configurations are not that simple. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Until the RPA is stable, it is very susceptible to errors and requires many small adjustments to start running without interruptions, and even then, to be stable, it ends up being slower than a human to execute depending on the scenario. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Within the organization: Data collection from various sources for information centralization. Notification of IBM license expiration for clients.

For clients: They are diverse, ranging from bank access to the issuance of invoices and others. Review collected by and hosted on G2.com.

JQ
Small-Business(50 or fewer emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

Automation of browsers is much easier, by creating subroutines, it makes development easier to process and find some type of bug during the review. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

It does not have retry handling, if the bot does not find an element it continues on its way, and causes the rest of the flow to be paralyzed. The recording does not always work as expected. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

A problem with the screenshot, which only happens on the production server. IBM is working on a version to correct that error that helps us when capturing bugs in the executions of the bots. Review collected by and hosted on G2.com.

Murilo F.
MF
Business Intelligence Analyst
Mid-Market(51-1000 emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

Being a low-code platform, having an online orchestrator, having numerous tools that assist in the development of automations, support always active and helping to clear doubts. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The documentation needs to be more detailed, as we often have to create multiple tests in the tools to discover how they work, because the available examples are, at times, too superficial. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We are using it for our registration flows, smaller processes, such as sending reports by email and in processes that occurred in extremely manual systems, which reduces the need for workforce, allowing the analyst to perform activities that add value to the business. Review collected by and hosted on G2.com.

AF
Mid-Market(51-1000 emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

I am getting to know the work tool, where people who already use the tool demonstrate numerous processes that can be automated. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I still can't give an opinion because I don't know the tool in depth. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Today we use it in the department to bring updates on deliveries... Where the RPA searches for information in various systems and provides us with the information compiled with the feedback. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

Facilidade na utilização das funcionalidades e criação dos robôs. Caso o usuário tenha alguma dúvida, pode consultar a ajuda do sistema facilitando o suporte. A rapidez na execução dos robôs. Usamos diariamente, pois melhora muito nosso processo. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Sinceramente ainda não encontramos grandes dificuldades na utilização da ferramenta. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

O ganho de produtividade da equipe nos processos repetitivos é muito alto. Review collected by and hosted on G2.com.

WD
Small-Business(50 or fewer emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

What stands out to us the most is the ease with which the IBM Studio allows for rapid development, with precise debugs and a wide range of features for the scenarios needed to solve the client's needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The difficulty or delay in convincing or showing that one of our demands is necessary compared to the rest of the client portfolio through the publication and voting of Ideas. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We follow the constant evolution and intertwining of Watson, an already established IBM tool being introduced as a consistent alternative in the development of intelligent solutions like Bots and AI. Review collected by and hosted on G2.com.

AL
Enterprise(> 1000 emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

The number of commands that exist to create automations is something magnificent. The visual aspect of IBM RPA also greatly facilitates the development and understanding of what is being done. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

After much thought, I believe that a weak point in this tool (and in many other LowCode tools) is the lack of a form of parallelism. Some way to execute multiple functions at the same time on the same robot. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

IBM RPA helps us automate processes that are repetitive and do not have flows that deviate from pre-established rules. These rule-following processes are the vast majority in the market. With IBM's tool, we can have the workforce of companies focus on other demands that require greater analysis and have specificities that deviate from the rule. Review collected by and hosted on G2.com.

RM
Small-Business(50 or fewer emp.)
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Verified Current User
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What do you like best about IBM Robotic Process Automation (RPA)?

Automation of the process improves and speeds up some tedious processes that could be forgotten during the day. I like not having to worry. I don't know other competitors, so yours is better. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Some crashes that occurred and stopped the process required a call to support. It would be good for the robot to have autonomy. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Process and capture invoices and enter them into the ERP system. Removal of time registration documents and store them in a folder. Update the users of the active directory. Review collected by and hosted on G2.com.