--- title: IBM Robotic Process Automation (RPA) Reviews meta_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 286 reviews by the users' company size, role or industry to find out how IBM Robotic Process Automation (RPA) works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 286 scale: '5' date_modified: '2026-08-04' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Robotic Process Automation (RPA) Reviews **Vendor:** IBM **Category:** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) **Average Rating:** 4.7/5.0 **Total Reviews:** 286 ## About IBM Robotic Process Automation (RPA) IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation. ## IBM Robotic Process Automation (RPA) Pros & Cons **What users like:** - Users find it **easy to define processes and integrate chatbots** , enhancing their workflow efficiency with IBM RPA. (2 reviews) - Users love the **easy chatbot integration** of IBM RPA, enhancing efficiency in handling customer queries accurately. (1 reviews) - Users find **process definition easy** with IBM RPA, enhancing their efficiency in executing tasks. (1 reviews) - Users value the **easy chatbot integration** in IBM RPA, enhancing workflow efficiency and customer query response accuracy. (1 reviews) **What users dislike:** - Users find the **difficult setup** process time-consuming, especially when integrating multiple third-party programs. (1 reviews) ## IBM Robotic Process Automation (RPA) Reviews ### 1. RPA Training **Rating:** 5.0/5.0 stars **Reviewed by:** Diego O. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** I think RPA is an excellent tool for gaining performance and productivity. **What do you dislike about IBM Robotic Process Automation (RPA)?** Does not apply. The RPA tool is great. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Registration of promotions; Cancellation of pending items; Sending dashboards with the performance of the industries. ### 2. Easy and complicated at the same time **Rating:** 3.0/5.0 stars **Reviewed by:** helloam r. | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The interface is very easy to use, very intuitive and visually appealing, making it easy for the user to navigate all the applications it contains. **What do you dislike about IBM Robotic Process Automation (RPA)?** the buttons are easy, but it requires a lot of knowledge for something to be truly functional, an example: if you want to get information from another screen, you need to create a "variable" to fetch that information, someone without a minimum of programming knowledge wouldn't know how to use it or even know that they need to create this information. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** ease in the creation of new projects and making everything in a more facilitated way, you just need a lot of knowledge to execute and have something come out as planned. ### 3. Very efficient and practical **Rating:** 5.0/5.0 stars **Reviewed by:** marcos b. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The ease of use and the considerable improvement in results **What do you dislike about IBM Robotic Process Automation (RPA)?** So far I haven't seen any defect There is no disadvantage **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Daily sending of reports to clients, which we wouldn't be able to send early in the morning, and it would occupy precious manpower. ### 4. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The possibility of automating manual processes. **What do you dislike about IBM Robotic Process Automation (RPA)?** Although it facilitates the automation of the process, if there is any misconfiguration, the process does not complete. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automation of registration and write-off processes, assisting the team to be more analytical. ### 5. A promising experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** "IBM RPA" is a solution that allows automating business and IT processes at scale, with ease and speed. The "bots" perform tasks without delays and enable digital transformation. Some points I liked most about the tool are: - The simple licensing, low-code development, and deployment options. - The integration with OCR and intelligent "chatbots" to automate more types of work. - The intelligent distribution of work among various "bots". "IBM RPA" is a new tool in the market, but promising, with a user-friendly development environment and good documentation to assist in learning its use. **What do you dislike about IBM Robotic Process Automation (RPA)?** As it is a new tool, it still lacks a few functionalities that already exist in older and more established tools in the market, which is understandable, but the important point is that the development team has been continuously implementing improvements in this project. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The "IBM RPA" has been solving various problems, in my case, in a large telecommunications company, such as: - Speeding up the provisioning of new services and lines for customers with increased operational performance. - Improving customer experience by reducing wait times and facilitating support. - Reducing errors in tasks, such as data entry, information sharing, and compliance. With this, the benefits that the tool brings me are in the savings of operational and labor costs, higher quality and accuracy of data and processes, greater customer satisfaction and loyalty, greater innovation and competitiveness in the market. ### 6. Meet the expectations **Rating:** 4.0/5.0 stars **Reviewed by:** Nicolás R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** It has a user-friendly and easy-to-use interface, with useful integrations to be able to use it in various use cases. **What do you dislike about IBM Robotic Process Automation (RPA)?** The community available for support is not very large, and the error logs are very difficult to decipher without help from an IBM team. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** IBM Robotic Process Automation is dedicating its efforts to efficiently automate processes and improve the tool to position itself as a leader. ### 7. REFLEXIVE **Rating:** 5.0/5.0 stars **Reviewed by:** CESAR K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Gain in productivity and availability of the team for essential activities **What do you dislike about IBM Robotic Process Automation (RPA)?** Dependence on programming experience **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Sending stocks to industry teams ensures the necessary frequency without the use of a person in the activity. ### 8. The use of IBM RPA allows our company to operate 24 hours a day **Rating:** 4.5/5.0 stars **Reviewed by:** Augusto K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The scheduled operation of the product allows our company to perform administrative tasks during the early morning, increasing the productivity of our services. **What do you dislike about IBM Robotic Process Automation (RPA)?** The level of assertiveness in screen recognition still seems to require some development. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Our company needed to import files for processing during the night. Considering the volume of uploads, the task was too time-consuming to be performed by a human. IBM RPA filled this gap. ### 9. The training was concise and productive. **Rating:** 3.5/5.0 stars **Reviewed by:** Paulo R. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Productivity is the release of the employee for other non-repetitive tasks. **What do you dislike about IBM Robotic Process Automation (RPA)?** If the process is not well designed, don't do it because the result will not be satisfactory. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automation of manual and repetitive processes. ### 10. An easy-to-use tool to automate various tasks and processes **Rating:** 4.5/5.0 stars **Reviewed by:** Denise R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** I like that it includes automation through chatbots. Interacting with web pages is very easy and the dashboards for monitoring the execution of the bots. **What do you dislike about IBM Robotic Process Automation (RPA)?** Sometimes it causes problems to stabilize the message queue and you have to ask IBM support to solve it since there isn't much documentation. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** We have automated many tasks regarding payment and collection processes, interacting with the ERP. ### 11. The initial effort is worth it, the reward is great. **Rating:** 5.0/5.0 stars **Reviewed by:** Leandro d. | Coordenador jurídico, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The level of service, few errors, codes that work. **What do you dislike about IBM Robotic Process Automation (RPA)?** I don't know programming languages deeply. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Issuance of Negative Debt Certificate, data verification at the RFB. ### 12. RPA for Business in all areas. **Rating:** 4.0/5.0 stars **Reviewed by:** Fabiano Gustavo A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** What I like most is the part of setting up automations, using a language specifically developed for this purpose, natively connecting with browsers, operating systems, among others. **What do you dislike about IBM Robotic Process Automation (RPA)?** What I don't like is the security of the password vault, where the developer can obtain the password, and in banking automations, this is concerning. The cost of licenses is another point I hear complaints about from clients. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** He is automating repetitive and exhausting processes for users, thereby freeing up time for people to focus on areas of greater added value to the function they perform, removing tasks that automation could handle without errors. ### 13. My experience with IBM was satisfied with the basic funtions that the plataform offered to us. **Rating:** 4.0/5.0 stars **Reviewed by:** Victor F. | Developer Analyst RPA Jr., Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** - Commands about to access, click and others in the web browsers; - Datatable creations; - Excel commands; - Log and other forms to see if the proccess runned **What do you dislike about IBM Robotic Process Automation (RPA)?** - Problems with SAP interaction (slow proccess); - Difficulties to schedule the bots in the Virtual Desktops through IBM tenant; **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** My experience with IBM was satisfied with the basic funtions that the plataform offered to us. ### 14. IBM AUTOMATION **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel Arcanjo C. | Técnico de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** I like IBM because it automates processes, bringing agility and practicality to everyday life. **What do you dislike about IBM Robotic Process Automation (RPA)?** I don't like it because it only has support in the main language (ENGLISH) **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** We have some processes that IBM has automated in our corporate environment, such as sending SMS messages to inform beneficiaries of overdue invoices. Since there are many emails, this process has been automated, saving and optimizing the department's time. ### 15. Product evaluation **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel V. | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Visibility and governance. These are words that define the platform well. The possibilities for integrations are unlimited, it is possible to manage processes in one place. **What do you dislike about IBM Robotic Process Automation (RPA)?** There is no specific point that I dislike, the solution is complete, we are in a learning phase where we will be able to provide more assertive feedback after the project training. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Today we are using it to automate Operational processes where we already had RPAs but there was no governance and intelligence from the rules engine behind it. The main benefit is operational efficiency, improving the user experience at the end, the holder. ### 16. Fácil automatizar processos **Rating:** 4.5/5.0 stars **Reviewed by:** Henrique M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** How easy the platform provides us with automation and quick delivery of projects. **What do you dislike about IBM Robotic Process Automation (RPA)?** A complete solution in SaaS. Currently, we use our own cloud, installing licenses on premises in our environment. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Processes in the financial and HR areas mainly. These are business verticals with our main focus of operation. ### 17. Productivity Gain **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** We are making significant progress with automation initiatives through IBM's RPA tool, bringing a substantial productivity gain. Certainly, a well-designed project can already cover the cost of the tool for the entire year. **What do you dislike about IBM Robotic Process Automation (RPA)?** We have no criticism; compared to other market tools, we find a very interesting cost-benefit ratio. Perhaps the difficulty in finding qualified labor could be a point of concern. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** We are resolving repetitive activities that do not add value or are prone to errors, which RPA can easily replace and ensure the execution of the activity with speed and accuracy. ### 18. Positive experience **Rating:** 4.5/5.0 stars **Reviewed by:** Nayara P. | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The tool is easy to use and intuitive. **What do you dislike about IBM Robotic Process Automation (RPA)?** I would like the log to be more complete. Additionally, sometimes the file containing the log is corrupted and it is not possible to identify the exact point where the robot encountered a problem. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** It was possible to automate repetitive tasks and optimize employees' time. ### 19. Great performance when it comes to robot development and scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** Tomás L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** A good experience with the operation of the robot in general, great performance and objective activities regarding how to use it. **What do you dislike about IBM Robotic Process Automation (RPA)?** My only caveats are learning issues via internet content which is very scarce and the need to know a lot about HTML to make your codes dynamic. If within the IBM learning content there were HTML lessons, that would make it a lot easier. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** IBM RPA helped me in the issue of development productivity in matters of simplicity and in the part of scheduling, I found it very simple and practical. ### 20. Helping to improve efficiency in clients **Rating:** 4.5/5.0 stars **Reviewed by:** Christian B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** - Unlimited developers - Chatbot included - Ability to run robots in parallel on the same server - Post-sale team always present and timely **What do you dislike about IBM Robotic Process Automation (RPA)?** - Some updates to IBM RPA affect the execution of the robots, for which effort is required to modify the robots. - Integrations with some legacy applications are very complex. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** - Simplify the repetitive processes of my clients carried out by a group of people - There are multiple cross-industry use cases such as bank reconciliations, verification of physical invoices with the ERP, among others ### 21. Very interesting tool **Rating:** 4.5/5.0 stars **Reviewed by:** Eduardo O. | System Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The work is completed promptly and accurately, and it can recognize and respond precisely to human intervention. **What do you dislike about IBM Robotic Process Automation (RPA)?** There is a shortage of training to equip us in IMB Robotic, as most are in foreign languages, disadvantaging the Brazilian public. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The IBM Robotic automatically sends SMS within the protocol at the company UNIMED SERRANA RJ. ### 22. Visualization of available IBM tools **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel O. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** in hyper robotization the part of workflow and delegations **What do you dislike about IBM Robotic Process Automation (RPA)?** does not apply, as I do not know the tool in depth **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Registration update ### 23. An innovative experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ythalo S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** What I found different and really liked was the practicality and ease with which we can automate various processes and daily tasks. Where people who do not have much programming knowledge can perform and create new automations. **What do you dislike about IBM Robotic Process Automation (RPA)?** The disadvantages that I could perceive and identify were related to the fact that we cannot clearly find what each option/button of the IBM Robotic Process Automation means. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The process automations of the company's areas, seeing the opportunities to improve and speed up the tasks and consumption of the sectors ### 24. World of infinite possibilities. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** What I liked most were the possibilities of automating processes and having great productivity. **What do you dislike about IBM Robotic Process Automation (RPA)?** Difficult to describe what I didn't like... In our training, everything was well explained and doubts were clarified, now it depends on the proactivity and attitude of the company to automate everything possible. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Currently in my department, we are automating quotation processes. ### 25. IBM Robotic Process Automation - RPA **Rating:** 5.0/5.0 stars **Reviewed by:** Chrigor N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The best thing about IBM Robotic Process Automation is the fact that it has integrations, such as email and database, for easy connection. **What do you dislike about IBM Robotic Process Automation (RPA)?** The worst part of IBM Robotic Process Automation is the fact that it demands a lot from a machine to be used in Runtime. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automation of payroll generation in the TOTVS environment. ### 26. IBM RPA a 24/7 assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Its ability to improve efficiency and accuracy, reduce human errors, and free up employees to perform higher-value activities. **What do you dislike about IBM Robotic Process Automation (RPA)?** The licensing model. The need for constant supervision to ensure its correct functioning, the dependence on legacy systems, and the possibility of interruptions in automated processes if there are changes in the interfaces or applications used. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** We are solving problems related to inefficiency, lack of precision, and excessive workload in our business processes. ### 27. I work as an automation analyst and PO of the hyperautomation squad at Ailos **Rating:** 4.0/5.0 stars **Reviewed by:** Anderson D. | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The possibility of orchestrating multiple servers for execution **What do you dislike about IBM Robotic Process Automation (RPA)?** The management of information within the tenant, such as in the orchestration of processes. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** It helped us to boost and scale the automation of processes in an orderly manner across all credit cooperatives. ### 28. A complete and highly interactive platform. Anyone can develop an automation. **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The ease of setting up automations with just "Click and drag" **What do you dislike about IBM Robotic Process Automation (RPA)?** How the commands are arranged on the "Designer" screen seems a bit confusing to me. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The high number of internal processes that required simplification and technology, with IBM RPA the processes can be automated in simpler ways. ### 29. Automation with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Gudierre B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The ease of performing various automation processes in low-code. **What do you dislike about IBM Robotic Process Automation (RPA)?** What bothers me a little about the tool are the few possibilities of native browsers. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** In the company where I work, we have many repetitive processes and with the implementation of the tool, there was a huge gain in task execution time. ### 30. RPA IBM GAM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Team time savings, ease of use, process security, scalability, reduction of errors in operation. **What do you dislike about IBM Robotic Process Automation (RPA)?** Lack of extensive use of AI. Limitation of execution due to licenses. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Customer, product, and commercial condition registration: ensuring accuracy in the process, freeing up intellectual capital. ### 31. is good but prommaming is better **Rating:** 4.0/5.0 stars **Reviewed by:** Edson N. | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** the organizations of subrotines is easy to understand and good visualization **What do you dislike about IBM Robotic Process Automation (RPA)?** some options are complicated and confused, can use but need time to understand **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** i used to program a solving for SAP and for NETSMS, about benefits is very fast if comparing with human ### 32. Best cost-benefit among RPA tools **Rating:** 4.5/5.0 stars **Reviewed by:** Tiago P. | Desenvolvedor RPA Pleno, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Excellent cost-benefit. Good range of tools and integrations. Practical and intuitive orchestrator. Great support, sensational elite team. **What do you dislike about IBM Robotic Process Automation (RPA)?** Lack of some functions, for example, an IF that can have more than one condition. Could have more integrations with other external tools. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Connection with email. ### 33. Great platform **Rating:** 4.0/5.0 stars **Reviewed by:** Gustavo V. | Analista de suporte de sistemas, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Very accessible user interface, in addition to excellent lessons that help us better understand the platform. **What do you dislike about IBM Robotic Process Automation (RPA)?** It is not possible to perform real-time streaming analysis. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** It helps us solve various repetitive problems in the company, which previously had to be tasks performed manually. ### 34. Analysis of IBM RPA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Supermarkets | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2021 **What do you like best about IBM Robotic Process Automation (RPA)?** Complete RPA automation solution with great usability, easy development, and excellent cost-benefit ratio. **What do you dislike about IBM Robotic Process Automation (RPA)?** It could be licensed by hours of use instead of a full 24x7 license. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automation of processes aiming for greater agility, compliance, and cost reduction. ### 35. Good automation software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** It is an automation software better than its old "competitors," having an "orchestrator" that works better, in addition to having fewer bugs and more integrations with useful services. **What do you dislike about IBM Robotic Process Automation (RPA)?** It ends up being something that has less processing power and development freedom than using a programming language like Python, for example. Although this is already characteristic of automation software, I believe this is the big difference between using IBM RPA or not using it and doing it directly in Python, for example. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** RPA projects that involve processes that need to be scheduled and necessarily executed due to their importance. Projects that involve a database for control and then operate in other software performing the necessary activities. ### 36. TOOL WITH SELF-DEVELOPMENT POTENTIAL **Rating:** 4.5/5.0 stars **Reviewed by:** Jose M. | Analista de TI SR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The WDG tool has several benefits, and one of them is the ease of developing on the platform. **What do you dislike about IBM Robotic Process Automation (RPA)?** The way we can develop, it is quite directional. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Solving the problems of manual process errors ### 37. Research IBM RPA **Rating:** 5.0/5.0 stars **Reviewed by:** Luis R. | Desenvolvedor RPA, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** Easy interaction and use of the commands that the platform provides and great diversity. We can automate everything that is required of us with great ease. **What do you dislike about IBM Robotic Process Automation (RPA)?** Explanation of the functions that exist within the commands. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Repetitive daily tasks, minimizing human errors and ensuring productivity. ### 38. I would say that IBM RPA is a learning facilitation platform. **Rating:** 4.0/5.0 stars **Reviewed by:** Eduardo O. | Desenvolvedor RPA / Arquiteto de soluções, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** I believe that the two differentiators of the platform are the control of executions through its tenant and the intuitive IDE that facilitates the learning of new programmers. **What do you dislike about IBM Robotic Process Automation (RPA)?** There were some problems, bugs during the use of IBM Studio, but they are all being corrected, including one related to debugging, it was excellent that they fixed this one. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** It is bringing a tool that facilitates the creation of robots responsible for automating various processes within different clients of the company where I work. ### 39. Use of robot for clock-in download **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Quick process and good management of the process. Monitoring from start to finish. Reuse time for other tasks instead of doing something repetitive. **What do you dislike about IBM Robotic Process Automation (RPA)?** I don't like some of the crashes that happen and having to keep the screen active during some processes, which sometimes costs time with the screen open and watching the robot work. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Download timesheet files and invoices. ### 40. Many opportunities! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** Ease of assembling the RPAs, applicability in various situations! **What do you dislike about IBM Robotic Process Automation (RPA)?** I can't point out anything, the tool is very intuitive. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Elimination of human errors; Unburdening IT from developments that can be addressed via RPA; ### 41. VERY PRACTICAL AND EASY TO HANDLE TOOL **Rating:** 4.5/5.0 stars **Reviewed by:** Jose Matheus S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The ease of including codes and graphic design **What do you dislike about IBM Robotic Process Automation (RPA)?** The issue of having many updates is that they end up affecting previous versions. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Resolve processes that are manual and repetitive, bringing a return in automation gains ### 42. EXCELLENT TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Suporte E-mail R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The way to develop the scripts, which is quite intuitive **What do you dislike about IBM Robotic Process Automation (RPA)?** At this moment, he is performing well in the new versions. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The automation of complex and manual processes ### 43. Easy-to-learn and robust software **Rating:** 5.0/5.0 stars **Reviewed by:** murilo r. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** It has many commands that facilitate the development, I can work with any environment easily. **What do you dislike about IBM Robotic Process Automation (RPA)?** Lack of updating with news and new technologies **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Repetitive and slow processes done by users ### 44. Practicality of RPA Development **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The practicality of components when programming. Especially in components that connect to the database. **What do you dislike about IBM Robotic Process Automation (RPA)?** The support, because most of the time it seems like they are trying to stall us instead of helping us solve the problem. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automation of processes that evaluate invoices on government websites and verify if they are viable for internal procedures. If they are not, the reason is specified. ### 45. Intuitive platform that is easy to learn and use. **Rating:** 5.0/5.0 stars **Reviewed by:** Adriano K. | Desenvolvedor Júnior de Automação de Processos no Setor Jurídico, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The practicality and speed with which one can develop an automation in a short time. **What do you dislike about IBM Robotic Process Automation (RPA)?** One or another system instability in the execution part of the automation. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Resolve various customer situations with repetitive and tedious processes. With the automations programmed in the IBM system, we can perform these tasks in a fraction of the time and without human error issues. ### 46. A very good to **Rating:** 3.5/5.0 stars **Reviewed by:** Raffay S. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** I like the way, IBM Ronotic Prices automates the workflow. The system is really responsive and I like the responsiveness the most as compared to it's competitors. **What do you dislike about IBM Robotic Process Automation (RPA)?** The feedback process is to cumbersome. There shouldn't be this much questions. A better idea would have been to ask concise and to the point questions, rather than asking long paragraphs. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The system is automating my workflow which used to be manual and tedious for me. I have been able to increase my productivity many fold and the revenues are positive due to this. ### 47. Easy to use product with a lot of customization options **Rating:** 4.0/5.0 stars **Reviewed by:** Osada P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** This product has a lot of available features and a huge number of customization options. We mostly used this for customer support automations involving Email and messaging features. **What do you dislike about IBM Robotic Process Automation (RPA)?** It can be rather overwhelming for new users. We found it hard to train new users in using all the advanced features of the product for all the corner cases but otherwise it is a great product. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Automating the responses to customer suport inquiring that can be done without manual intervention. We mostly connected it to email and messaging features of the platform. ### 48. Premium automation tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Orlando P. | IT Reporting & Analytics , Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about IBM Robotic Process Automation (RPA)?** What I like about these systems is that they will be tailored specifically to the professionals' requirements. No changes will be made that are not previously programmed, and this type of system can considerably reduce information processing costs. Plus, it's excellent at automating tasks, and it's been a fun ride designing AI bots that do the work for you instead of you having to do it yourself. **What do you dislike about IBM Robotic Process Automation (RPA)?** In my particular opinion, this tool is unique since we have not found any fault with this product since it was easy to install and configure from the beginning. It was also easy to learn how to use it, and finally, a product support helps me when I need it. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** We often suffer from the automation of pending or important activities because we could inadvertently have some errors. Still, with this rpa tool, we can configure bots to let them do all the repetitive and critical processes in addition to the fact that the device is straightforward and intuitive in terms of development. In addition, it has very complete documentation. ### 49. Enabler of disruption **Rating:** 5.0/5.0 stars **Reviewed by:** Everton G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The possibility of combining the available functionalities for building solutions for the most varied corporate scenarios. **What do you dislike about IBM Robotic Process Automation (RPA)?** One point that could be improved is the interface with the users, to make it more simplified. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** The possibility of redesigning various processes by leveraging RPA functionalities for disruption and innovation. ### 50. Automate repetitive tasks and improve process efficiency. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about IBM Robotic Process Automation (RPA)?** The automation of processes and the intuitive way the platform provides. **What do you dislike about IBM Robotic Process Automation (RPA)?** I believe that the courses being available only in English might be a negative point, but nothing too difficult to solve. **What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?** Mainly repetitive activities, such as the verification and registration of new users. ## IBM Robotic Process Automation (RPA) Discussions - [Is it competitive with Uipath?](https://www.g2.com/discussions/is-it-competitive-with-uipath) - 1 comment, 1 upvote - [How can this technology be integrated with Blockchain?](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) - 1 comment, 1 upvote - [For the creation of AI, as I have not yet had projects with this function, how would this type of real implementation of the tool work?](https://www.g2.com/discussions/para-criacao-de-ia-como-ainda-nao-tive-projetos-com-essa-funcao-como-funcionaria-esse-tipo-de-implementacao-real-da-ferramenta) - 1 comment, 1 upvote - [What are the features of robotic process automation?](https://www.g2.com/discussions/ibm-robotic-process-automation-what-are-the-features-of-robotic-process-automation) - 1 comment - [View IBM Robotic Process Automation (RPA) pricing details and edition comparison](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+00%3A15%3A59+-0500&secure%5Bsession_id%5D=071e79e1-23da-438f-9e9b-bf8c9bc9c47f&secure%5Btoken%5D=d3e9edef561d1aaeac4bf5f6dd4df9d7f14da072f227b484e01c57be85b00e70&format=llm_user) ## IBM Robotic Process Automation (RPA) Features **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation - Document Automation - Business Process Automation - Configurable Workflow - Rules-Based Workflow **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability - Predictive Analytics - Real-Time Analytics - Real-Time Data **Intelligent Automation** - OCR - Machine Learning - NLP **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Document Management - Audit Trail - AI Copilot - Real-Time Updates - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - Email Address Extraction - Forms Management - Data Extraction - Drag & Drop - Workflow Management - Access Controls/Permissions - API - Optical Character Recognition - Role-Based Permissions - Data Import/Export - Process Builder - Generative AI - Customer Experience Management - Search/Filter - Data Capture and Transfer - Compliance Management - Approval Process Control - Secure Data Storage - Process Control - Code-free Development - Ad hoc Analysis - Image Recognition - Data Storage Management - Performance Metrics - Activity Dashboard - Task Management - Monitoring - Customizable Reports - Version Control - Integration into Third Party Applications ## Top IBM Robotic Process Automation (RPA) Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,061 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,043 reviews)