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IBM Robotic Process Automation (RPA) Reviews & Product Details - Page 3

IBM Robotic Process Automation (RPA) Overview

What is IBM Robotic Process Automation (RPA)?

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

IBM Robotic Process Automation (RPA) Details
Languages Supported
German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)
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Product Description

The IBM Robotic Process Automation (RPA) offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation

How do you position yourself against your competitors?

IBM Robotic Process Automation is a full-featured robotic process automation solution for building attended and unattended software bots. It also offers low-code authoring tools, recorders, scheduling and management of bots. You get:
- Integrated intelligent virtual agent (IVA) chatbots
- Concurrent execution with workload management
- Credential management
- Software and services
- Your choice of deployment — on premises or SaaS

IBM offers flexible pricing options for the individual user or the entire enterprise.
Enter on the pricing estimator the rough size of the solution you need to receive an approximate monthly price - https://www.ibm.com/products/robotic-process-automation/pricing


Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,878 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


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Recent IBM Robotic Process Automation (RPA) Reviews

NL
Noman L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Streamlining Operations and Enhancing Efficiency"
The standout feature for our team has been the intuitive drag-and-drop interface. It's incredibly user-friendly. allowing both technical and non-te...
Ilson B.
IB
Ilson B.Enterprise (> 1000 emp.)
5.0 out of 5
"Use of the IBM tool and our impressions"
- The tool brings many predefined actions that support the use and development of automations. - Debugging view allows good views of the code.
BF
Bassem F.Mid-Market (51-1000 emp.)
5.0 out of 5
"RPA developer"
The command is easy to understand and intuative , if you are not from computer science back ground , you still can learn and use in your organizati...
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IBM Robotic Process Automation (RPA) Media

IBM Robotic Process Automation (RPA) Demo - IBM RPA Studio
IBM RPA Studio home screen
IBM Robotic Process Automation (RPA) Demo - Watson Engine in IBM RPA Studio
Create a speech engine with culture and voice selections with Watson Engine in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - IVR Debug in IBM RPA Studio
Connect to Chatbot or IVR in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - HTTP Request in IBM RPA Studio
HTTP Request function in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - Knowledge Base Training in IBM RPA Studio
Train your Chatbot with Knowledge Base Training in IBM RPA Studio
Answer a few questions to help the IBM Robotic Process Automation (RPA) community
Have you used IBM Robotic Process Automation (RPA) before?
Yes

Video Reviews

284 IBM Robotic Process Automation (RPA) Reviews

4.7 out of 5
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IBM Robotic Process Automation (RPA) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM Robotic Process Automation (RPA)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Davi M.
DM
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

Time economy.

With the schedules, even if I am not present, the tasks will be completed without fail.

Creates a receipt pattern, always at that time the report will be in its proper place.

Repetitive and standardized tasks cease to be a burden. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

There is no easy understanding of the commands we use infrequently, the database that teaches us to use such commands is confusing. In addition to being only a translation into Portuguese, making it difficult to understand some words. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Here at the company, we have many repetitive tasks, such as the daily stock dispatch, previous day's sales, mass registration updates, among various other simple tasks in our daily routine, but they are time-consuming. With RPA, we can make this fast, efficient, and frequent. Even on a holiday, day off, vacation, etc. Review collected by and hosted on G2.com.

LF
Mr
Small-Business(50 or fewer emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

The ease of programming interactions with the screen (Desktop Automation), using only Drag&Drop and reading Excel files without needing to open Excel on the screen are points that greatly facilitate my work in automating data migration between legacy systems. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Commands for interacting with the database like Bulk Insert are not fast in execution, it is necessary to prepare the data in a data table before executing the command, when working with many tables this affects performance. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Data migration from legacy systems, the data originates from screens and Excel files, this migration is being done to an updated database server that will meet the client's API requirements. Review collected by and hosted on G2.com.

Danielle C.
DC
Mid-Market(51-1000 emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of automating repetitive tasks that take up a lot of the team's time, which need to be executed, but take time from an employee who could be performing more strategic activities. I also consider the issue of agility and assertiveness in the process, which improves significantly with the implementation of RPA. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I don't see any negative points in the tool. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Repetitive activities that take up an analyst's time for execution are time-consuming activities that need to be carried out and end up taking a lot of the analyst's time, who needs to deliver more elaborate tasks. Review collected by and hosted on G2.com.

CN
Analista de Desenvolvimento de Sistemas - RPA
Small-Business(50 or fewer emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

Among its various features, the most useful is the option to develop low-code, which is ideal for beginners to learn easily and quickly while it is possible to write in script for the more experienced. This ends up being a differentiator among all the tools. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Few things are "slightly" useful on the platform. I would say that the biggest negative point on the platform is the fact that there are many updates and drastic version changes where the components change the way they act from one to another. Thus breaking already stable RPAs. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Various examples include task opening executions sent to a corporate email. The RPA reads the emails and opens the task with all the content and attachments present. Review collected by and hosted on G2.com.

NM
BPO Jurídico
Judiciary
Mid-Market(51-1000 emp.)
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Review source: Organic Review from User Profile
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What do you like best about IBM Robotic Process Automation (RPA)?

The tool is highly intuitive and offers a range of benefits for companies that wish to automate their processes, repetitive and manual tasks. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The videos and courses are in English, which makes it difficult to fully learn and quickly clarify doubts. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We apply technology in various sectors of the legal field, promoting operational efficiency, error reduction, increased productivity, scalability, system integration, regulatory compliance, improvement in customer experience, and, most importantly, ensuring the return on investment (ROI) made. Review collected by and hosted on G2.com.

Lucas M.
LM
Mid-Market(51-1000 emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

Despite being a Big Tech, the company's customer service/support is fantastic, fast, and available 24 hours a day. In addition, the tool is comprehensive and meets practically all the automation needs we have had so far. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Some instabilities in certain versions, which are quickly resolved by releasing a new version, however, when switching versions, it is necessary to perform a series of tests on the scripts, which is a bit annoying. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We have more than 100 automated processes in various areas, such as commercial, tax, accounting, purchasing... Currently, we have a very high ROI, and a major advantage is that the software is easy to use, making it easier to scale, as business users can learn easily. Review collected by and hosted on G2.com.

DG
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

My knowledge and contact with IBM was more conceptual. And it became clear the possibilities of how much we can automate activities after a feasibility analysis. Regarding structure, I believe the team leading here in the company that hired the services can respond better. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I can't have elements for this evaluation. But I already have automated processes in my area and I can perceive the results of agility. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We managed to automate the process of updating images on our servers. Review collected by and hosted on G2.com.

Verified User in Food Production
CF
Small-Business(50 or fewer emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

El IBM RPA Studio es muy sencillo de usar. Visualmente tiene la apariencia de un IDE de programación, lo que lo hacer fácil de seguir visualmente, bien sea en modo diseñador o script.

La variedad de comandos te permite automatizar muchos procesos. Incluso en interfaces gráficas complicadas, el reconocimiento de la interfaz via OCR, le añade mucha versatilidad a la plataforma.

El generador de reportes automáticos es una funcionalidad muy potente cuando necesitas trabajar con reportes especializados, cuyos datos provienen de diferentes fuentes.

Me gusta la funcionalidad de poner en producción varias versiones del mismo robot a la vez. lo que te permite hacer mejoras y su funcionamiento en un ambiente de pruebas, sin necesidad de tocar la versión de producción. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Entre las desventajas, veo que algunos conceptos son un poco difíciles de entender, como la captura de excepciones.

También la forma de manejar algunos comandos de control de flujo, como, por ejemplo, manejar múltiples condiciones dentro de un IF. que hacen necesario añadir muchos más comandos de los necesarios. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

IBM Robotic Process Automation es una tecnología clave en la automatización de tareas repetitivas dentro de los negocios.

Hemos reducido la cantidad de tiempo empleado en procesar documentos complejos de contabilidad de 5 minutos a menos de 45 segundos.

Esto representa más de un 80% de ahorro de horas-hombre, permitiendo que los analistas puedan dedicar ese tiempo en generar más valor al negocio. Review collected by and hosted on G2.com.

Marja V.
MV
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

Automate operational and repetitive processes, reduce errors, data security and reliability, and enable employees to have time to produce more. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I don't see it as a disadvantage, but many workers need to re-educate themselves to compete with AI technologies and continue in execution and are encouraged to automate increasingly complex processes. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Automate repetitive processes and bring information faster to the field team.

Ex: new products, product stock, and campaign delivery Review collected by and hosted on G2.com.

RS
Desenvolvedor de robos
Enterprise(> 1000 emp.)
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(Original )Information
What do you like best about IBM Robotic Process Automation (RPA)?

The variety of commands and the ease of development using WDG Studio is incredible, intuitive interface, easy code maintenance, and the variety of commands for each type of action is what fascinates me about IBM RPA. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The versioning part could have the option to merge code. There were some commands that I had to work around due to a bug, but they have already been fixed in the new version. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

I recommend to all partners the use of IBM RPA. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Automate an old system developed in Java 1.5 that other market tools cannot interact with and most of the commands work, and for what doesn't work, there is always some command option to work around the situation. Review collected by and hosted on G2.com.