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IBM Robotic Process Automation (RPA) Reviews & Product Details - Page 25

IBM Robotic Process Automation (RPA) Overview

What is IBM Robotic Process Automation (RPA)?

IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.

IBM Robotic Process Automation (RPA) Details
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German, English, French, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified)
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Product Description

The IBM Robotic Process Automation (RPA) offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation

How do you position yourself against your competitors?

IBM Robotic Process Automation is a full-featured robotic process automation solution for building attended and unattended software bots. It also offers low-code authoring tools, recorders, scheduling and management of bots. You get:
- Integrated intelligent virtual agent (IVA) chatbots
- Concurrent execution with workload management
- Credential management
- Software and services
- Your choice of deployment — on premises or SaaS

IBM offers flexible pricing options for the individual user or the entire enterprise.
Enter on the pricing estimator the rough size of the solution you need to receive an approximate monthly price - https://www.ibm.com/products/robotic-process-automation/pricing


Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,878 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
Ownership
SWX:IBM
Phone
1-866-277-7488
Total Revenue (USD mm)
$73,621
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.


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Overview Provided by:

Recent IBM Robotic Process Automation (RPA) Reviews

NL
Noman L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Streamlining Operations and Enhancing Efficiency"
The standout feature for our team has been the intuitive drag-and-drop interface. It's incredibly user-friendly. allowing both technical and non-te...
Ilson B.
IB
Ilson B.Enterprise (> 1000 emp.)
5.0 out of 5
"Use of the IBM tool and our impressions"
- The tool brings many predefined actions that support the use and development of automations. - Debugging view allows good views of the code.
BF
Bassem F.Mid-Market (51-1000 emp.)
5.0 out of 5
"RPA developer"
The command is easy to understand and intuative , if you are not from computer science back ground , you still can learn and use in your organizati...
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IBM Robotic Process Automation (RPA) Media

IBM Robotic Process Automation (RPA) Demo - IBM RPA Studio
IBM RPA Studio home screen
IBM Robotic Process Automation (RPA) Demo - Watson Engine in IBM RPA Studio
Create a speech engine with culture and voice selections with Watson Engine in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - IVR Debug in IBM RPA Studio
Connect to Chatbot or IVR in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - HTTP Request in IBM RPA Studio
HTTP Request function in IBM RPA Studio
IBM Robotic Process Automation (RPA) Demo - Knowledge Base Training in IBM RPA Studio
Train your Chatbot with Knowledge Base Training in IBM RPA Studio
Answer a few questions to help the IBM Robotic Process Automation (RPA) community
Have you used IBM Robotic Process Automation (RPA) before?
Yes

Video Reviews

284 IBM Robotic Process Automation (RPA) Reviews

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IBM Robotic Process Automation (RPA) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IBM Robotic Process Automation (RPA)Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ederson H.
EH
RPA Developer
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Robotic Process Automation (RPA)?

The facility to programming, have a lot of options to manage all type of system. For me the best its the option which automate desktop services is very usefull. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The options is really good but I have problems with translation. During sometime the studio have commands in english, portuguese BR and portuguese PORT but with time was fixed. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

IBM Robotic Process Automation is an easy tool to understand but as everything has its peculiarities what I would recommend is to be always reading the command documentation because it is possible to discover uses that you can't even imagine Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

I developed automation web and desktop. With the developed solutions, it was possible to save a lot of time within the operations, for my work was extremely important. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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(Original )Information
What do you like best about IBM Robotic Process Automation (RPA)?

IBM is always process oriented and there RPA tool is a good example of there R&D. As RPA market is growing rapidly, IBM Robotic Process Automation offering is a major challenger and complimentary to the other services in IBM Ecosystem. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

As with all the previous offerings from IBM, it lacks visibility of many functions that a Robotic Process Automation tool needs to have to give 360 degree overview of the process. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We have created solutions which leverage IBM ecosystem. This not only reduced total cost of integration of third party RPA tool but we also saved cost of licenses by purchasing bundle offering from IBM. Review collected by and hosted on G2.com.

Fernando L.
FL
Senior Developer
Small-Business(50 or fewer emp.)
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Verified Current User
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What do you like best about IBM Robotic Process Automation (RPA)?

I like the ease of getting a project running. Creating an automation or test application is very quick and easy. Just drag in a few commands, configure them according to demand, and run the process, without having to put an executable to perform the action. You can put it into production in a few clicks and focus on what really matters. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

You cannot create a project in folders and view them inside the IDE. But that is part of making it simple. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

It is very easy to train people to work with IBM RPA Studio, as the learning curve is very short. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Development of several separate applications. The main solution in this case is end-to-end integration. Review collected by and hosted on G2.com.

MB
Innovation and Automation Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

Bot authoring.

Recorder.

Unattended bots

IBM Watson Assistant Integrations functionalities

API Runtimes with multiple licenses.

Because are fully ready for Brazil Data Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I think the price is not the best competitive compared with other players.

Sometimes the WDG RPA loses the references with browser tasks.

Continuously integration with AI players, like GCP, Azure, AWS, and open source frameworks. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We solve problems for OAB São Paulo, with automation related to queries in government portals for documents required. Improve the time spent on the manual task over months. Review collected by and hosted on G2.com.

RL
Solutions Architect
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
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What do you like best about IBM Robotic Process Automation (RPA)?

The product is light, easy to use and the coding is really easy to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The dashboard needs to show the flow of activities in real time and allow to restart process. The recording needs to collect the info easier and more precise. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

It is a good product but lack some resources to operate in day by day the scripts execution like a dashboard to show the stage of the current execution inside the automation and resources to manual launch the script that fail inside a flow. Also would be good to have a more precise recorder. Some elements are hard to point and some times we have to go to the browser´s developer tool to get te correct element information and copy it and paste direct to the code. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

We are solving mainly automation activities like including customer data in ERP, adding invoices, updating customer data in ERP... Review collected by and hosted on G2.com.

José Roberto A.
JA
Tech Lead | Senior RPA & RDA Consultant | IBM Robotic Process Automation Certified
Enterprise(> 1000 emp.)
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What do you like best about IBM Robotic Process Automation (RPA)?

An easy-to-use tool with a simple and easy-to-understand layout, it has many useful commands and good documentation for them. Very versatile and with good integration with third-party tools. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

The web control panel can look confusing in some situations, such as looking up logs on multiple machines or checking if something is running on some computer or has failed. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

The tool has improved a lot lately, so any issues you might encounter will probably be resolved quickly with some updates. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Because deployment is so easy, developing and maintaining a solution makes a difference, especially when budgeting and being more reliable, secure, and assertive. Review collected by and hosted on G2.com.

VP
Data scientist
Mid-Market(51-1000 emp.)
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Review source: Seller invite
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Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM Robotic Process Automation (RPA)?

IBM RPA has proven itself effective in many tasks. It has a very understandable interface, easy page mapping, and fast execution. The courses offered are very enlightening, with many examples. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

When it was necessary to use rpa to work with a virtual machine, we saw the first gap, as IBM RPA did not have the resources for this. Also, the report that can be created does not allow exported figures or tables, making it a challenge to use for our interests. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

First, forms were filled out. After that, forms that had fraud cases were captured from the customer's page and reports were made via macros in word. Review collected by and hosted on G2.com.

Alcides N.
AN
A
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
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Translated Using AI
What do you like best about IBM Robotic Process Automation (RPA)?

The possibility of drag and drop commands, create variables and execute and debug scripts. The filling of PDF files and working with Excel files. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

It is not possible to remove executions that have been scheduled and for some reason were not executed in time. The tenant interface after the acquisition of WDG also changed for the worse. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

The filling of PDF files for submission and digital signature on an external platform during the pandemic period that will extend until after the end of the pandemic. Review collected by and hosted on G2.com.

Alisa K.
AK
Online Course Instructor
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about IBM Robotic Process Automation (RPA)?

I really enjoyed how fast the tool actually is. It works visibly faster than other RPA tools and it can be a real game-changer in the industry. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

I think that the overall design of the tool would be more modern. That would help the tool to gain more attention from RPA community. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

I strongly recommend you to try the tool yourself, as it might be useful in your job! Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

The tool can be used for anything starting with web automation and up to the chatbots. Review collected by and hosted on G2.com.

Shayane L.
SL
RPA Requirements Analysis
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Robotic Process Automation (RPA)?

It was a good experience in training, bringing a lot of clarity to the subject of the RPA journey. I already know the company's work, so I had confidence in good quality service. We are satisfied with the services provided. Review collected by and hosted on G2.com.

What do you dislike about IBM Robotic Process Automation (RPA)?

Nothing to declare. I'm just an RPA apprentice, I'm still getting to know the tool, and I can't fully evaluate the device. Nothing is disqualifying in my professional assessment. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Robotic Process Automation (RPA):

Yea! I had contact with other tools, and without a doubt, IBM exceeded expectations. Review collected by and hosted on G2.com.

What problems is IBM Robotic Process Automation (RPA) solving and how is that benefiting you?

Reduces expense and execution time. Would hire IBM's Robotic Process Automation Service. It pays off positively to hire automation for your company, reduces expense and execution time. Review collected by and hosted on G2.com.