Our company officially went live with Human Interest on January 1, 2025, with our first payroll deduction taking place on January 31, 2025. From implementation to enrollment, the entire process has been seamless.
The self-service platform has been a fantastic resource for our employees, making it easy for them to manage their 401(k) plans. Human Interest took the lead in communicating with our tenured employees, sending personalized emails outlining what to expect during the enrollment process. Additionally, they handle the enrollment process for newly hired employees, streamlining the experience for everyone.
As a company that had never previously offered a 401(k) plan, this transition was a significant milestone for us. Human Interest provided an educational session during our January 1st kickoff, helping employees understand the differences between 401(k) and other retirement savings options. Their support and expertise have made this an excellent experience for both our HR team and our employees.
Overall, we are extremely pleased with Human Interest and look forward to a long-lasting partnership. Review collected by and hosted on G2.com.
Nothing. So far, it has been a great experience. Review collected by and hosted on G2.com.
Video Reviews
Easy to set up 401K Plan
Super simple 401k for tiny teams
1,430 out of 1,431 Total Reviews for Human Interest 401(k)
Overall Review Sentiment for Human Interest 401(k)
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I was added as an admin and wasn't used to the platform. There set up is very simply and easy to use. However, i perfer to be safe than sorry. I requested help a review on a task, they were very quick and helpful to set up a time to discuss, the following day! It was great, during this time i was able to get my questions answer promtptly and ask for a overview of the platform. The assistant was very helpful guiding me through each tab and what is beneficial to know about each! Thank you! Review collected by and hosted on G2.com.
At the moment my tasks that has been reviewed shows as tasks needing completing.
Task is completed... a few times without being removed from the task bar. But employee had recieved activation email and all steps taken care of. Review collected by and hosted on G2.com.
The relatively no administrative time it takes to manage things. Also, the communication Human Interest sends is great so nothing is missed.
The integration process happened in a blink of an eye. The website itself is easy to navigate and make changes so questions from employees has been minimal. Employees are taking advantage of the benefit and have told me they like the features they are shown when they login. Review collected by and hosted on G2.com.
Only thing I wish was different was the option for employees to opt out after the initial 15 days. Being charged when after that even though they set contibution to zero seems unfair.
And I do not feel I was adequately informed that I would be charged even if someone was termed. Review collected by and hosted on G2.com.
It is so easy. As a small business owner, I didn't realize how and cost effective it would be to provide a 401k matching benefit. Human Interest has made providing this benefit a breeze! Setting it up was simple, a point-of-contact quickly contacted us to introduce herself and tell us about various ways she could be of assistance, and because of the integeration of Human Interest into the Gusto payroll system, there is nothing I have to handle on a regular basis. Review collected by and hosted on G2.com.
After signing up for Human Interest about three months ago, I've not yet encountered any downsides. Review collected by and hosted on G2.com.
The team was very helpful in adding custom investment options for Vanguard Target Data funds, which are the same expense ratio as they are with Vanguard itself. So you can get the best of Vanguard (or most of the "best of" mutual funds on the market) while also benefitting from Human Interest's excellent UX and integrations with payroll software like Rippling. The ease of the transition from our prior provider was seamless, and they also have cost effective management options for 401k compliance that let us cut out costs for a financial advisor and separate plan administrator. Review collected by and hosted on G2.com.
I heard that leaving Human Interest, if you decide to do that, can be quite cumbersome, and that customer service is not especially great -- I haven't experienced either one of those issues however. Review collected by and hosted on G2.com.
The entire setup was a breeze. I answered a few questions, entered some information and I was up and running. The website itself is very clean and simple to use. They only have the main things needed on the page so you're not overwhelmed with trying to find things. Review collected by and hosted on G2.com.
I recently discovered that even though I had terminated an employee, I would still have to pay the monthly fee for them until they roll their funds over to another account. This is worriesome since some people might not ever roll their funds over in a timely mannor and I would be stuck with the bill. Review collected by and hosted on G2.com.
I can’t recommend Human Interest highly enough! Our experience with them has been exceptional from start to finish. The onboarding process was incredibly simple and smooth, making it easy for both our team and employees to get started with the 401k plan.
The platform is user-friendly and intuitive, allowing everyone to navigate their accounts with ease. Whether it’s checking investment options or updating personal information, everything is straightforward and accessible.
What truly stands out, though, is their customer service. The support team is always ready to assist and answer any questions we have, demonstrating a commitment to our satisfaction and understanding of our needs. It's comforting to know that we have a reliable partner in Human Interest. Highly recommend! Review collected by and hosted on G2.com.
If I could change anything, it would be that, since the platform is so easy to sign up for, our business is spending more on employee matches than we initially anticipated! However, this just reflects how great the experience has been overall. It’s comforting to know that we have a reliable partner in Human Interest. Review collected by and hosted on G2.com.
As a self-employed person and agency owner, I wanted to set up a 401(k) mechanism that would be easy for me to use and maintain – but I am not a finance guru and was constantly worried about getting something "wrong" that would lead to tax penalties or missed withholding. I really appreciate how Human Interest made it easy to "set and forget" everything about 401(k)s, and how transparent they are with providing documentation at every step of the process. Though I'm not a finance-minded person, I feel really secure knowing that this platform is set up to give me the tools and transparency I need to set up my retirement savings, with minimal work on my part. Review collected by and hosted on G2.com.
The only critique I have is that the onboarding process was slightly challenging only in terms of the email confirmation steps - I recall having to bounce back and forth between tabs and emails as an administrator and as a user, and that was a little bit complicated. But I'm not sure if that is the standard workflow, as I recognize I'm an anomaly (being both the administrator AND a user). Review collected by and hosted on G2.com.
The initial outreach and sales explanation were excellent, followed by attentive and informative follow-ups and a thorough Q&A session. I greatly appreciated the time and care taken to educate me, ensure the plan fit our needs, and provide reassurance about the onboarding process. They honored all promotions, and the orientation and setup were seamless and straightforward, making the experience very comfortable. The administrative dashboard on their website is user-friendly and integrates smoothly with our payroll system. Review collected by and hosted on G2.com.
After implementation was completed, the level of personalization and interaction diminished significantly. Review collected by and hosted on G2.com.
uman Interest has made offering a 401(k) plan effortless for our company. The onboarding process was incredibly smooth thanks to the seamless integration with Rippling. As the administrator, I appreciated that Human Interest handled all the heavy lifting, including hosting informational sessions with our employees to fully explain the new benefit. Their automated compliance features and the ability to customize plans ensure that everything runs smoothly and aligns with our needs. Overall, Human Interest has exceeded expectations in simplifying 401(k) management while providing excellent support to both admins and employees. It's a fantastic addition to our employee benefits package! Review collected by and hosted on G2.com.
There is very little I've disliked about Human Interest up to this point. The reporting features could allow for slightly more customization to better cater to specific business metrics - but for me this is not a dealbreaker. Review collected by and hosted on G2.com.
I explored numerous 401(k) plans for our medium sized business, and far and away the best option without going through an entire HR suite migration, was Human Interest as we were already using Paycor. It is really affordable for the Company, is really easy to understand for our employees, and the implementation for our workforce of over 400 employees was so incredibly simple. I highly reccommend it. Review collected by and hosted on G2.com.
Honestly, nothing just yet. On a grander scale, it may prove to be more expensive than other options because it is priced per user, but for our business, which employees primarily 16-25 year olds, it is absolutely perfect. Review collected by and hosted on G2.com.
