Hucu.ai Pros and Cons

I love how organized the system is, makes it easy to keep track of all my patients. My only complaint is it moves very slowly and freezes often. If they can fix that it would be perfect. Review collected by and hosted on G2.com.

Freezes and is very very slow. Half the time I open it I have to wait for multiple minutes before I can click on anything or it'll freeze completely and I have to shut down the app Review collected by and hosted on G2.com.

I like being able to reach out directly or generally to a group and someone will have an answer or at least some type of resolution through past experiences. Review collected by and hosted on G2.com.

At times the alerts will not pop up. Or the alerts will not disappear. So it gets get confusing to wether or not theres actually an alert at times. Review collected by and hosted on G2.com.

How useful and easy it is to adapt to the platform weekly learning tips

All you need to stay current with the happenings at your finger tips

Hippa compliant Review collected by and hosted on G2.com.

There is no edit button . I feel to edit when needed is easier then paste and re do Review collected by and hosted on G2.com.

Hucu customer service is excellent, the staff are always helpful and have configured the app for our specific needs. The app allows real time communication with staff and easily allows reference to previous communication in a patient centered format. Review collected by and hosted on G2.com.

Lack of ability to change alert tones for message type, frequently need to re-login, ease of changing/notifying on call provider to facilities in a one step message.

Archiving too easily accessed by non providers causing problems when pt needed again ( function should be only for admin staff) Review collected by and hosted on G2.com.

Availability of clinical staff for review of orders and results, notification of emergencies. Review collected by and hosted on G2.com.

It's a separate system for documentation, wish it was inter grates with point click care. Review collected by and hosted on G2.com.

HUCU is incredibly user-friendly, accessible on every device you use and makes it easy to communicate with my therapy team in a secure platform. Their customer service is outstanding and every feature suggestion that is made has been taken into consideration and then delivered! Review collected by and hosted on G2.com.

I like everything about the platform and the service. No complaints! Review collected by and hosted on G2.com.

Only been using Hucu for four months so far, and all I can say is that this is an exceptional app and company over-all.

The app has improved so much from the time I started using it, both from Apple and Android. It is so much faster now and has very very minimal glitches.

The cx service is the best ever. Always listening to clients, ALWAYS AVAILABLE, always open to suggestions, and are improving time and time again. Review collected by and hosted on G2.com.

There isn't really much to dislike. All our concerns we had before were all addressed and the app has greatly improved. Review collected by and hosted on G2.com.

The ease of use has been its best feature. Very user-friendly and easy to implement for my team. I utilize both my desktop computer and my phone to communicate. Review collected by and hosted on G2.com.

Nothing. Very pleased with the product and the customer service! :) Review collected by and hosted on G2.com.

Great for communication and alerts! Ease of use Review collected by and hosted on G2.com.

No negative comments to report! Navigation is easy! Review collected by and hosted on G2.com.

Easy to keep up with things happening at work while you are away Review collected by and hosted on G2.com.

I cannot think of anything. Everything is going well Review collected by and hosted on G2.com.