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Hucu.ai Reviews & Product Details

MH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hucu.ai?

Easy to use and so many features!! The support you get from the team is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

I really don't have any. I have used other software- they don't compare. Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

Timely responses, patient specific channels. Review collected by and hosted on G2.com.

Hucu.ai Overview

What is Hucu.ai?

Hucu is a secure healthcare-specific communication platform that optimizes communication across the entire patient-specific care team regardless of location or organizational affiliation. No more time wasted waiting for information & responses in disparate and possibly unsecure tools like the EHR, text, answering services, and fax. Hucu’s patient-centered design enables providers and allied health professionals to support more patients and thus improve organizational performance by unifying all members of the care care team to communication faster, and better.

Hucu.ai Details
Languages Supported
English
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Product Description

What is Hucu.ai? Hucu.ai is a free patient-centered secure messaging network for providers and payers. WE BELIEVE that streamlined and real-time communication among healthcare workforce can transform the way care is delivered worldwide - better, faster, cheaper.


Seller Details
Seller
Hucu.ai
Year Founded
2019
HQ Location
Chicago, Illinois
Twitter
@HucuAI
202 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®

Asif K.
AK
Overview Provided by:

Recent Hucu.ai Reviews

Faye O.
FO
Faye O.Small-Business (50 or fewer emp.)
5.0 out of 5
"HUCU has changed our practice forms of communication."
It simplifies communication from multiple vendors into one location for the improvemt of care for our residents. It has allowed us to condense our...
SG
Sara G.Small-Business (50 or fewer emp.)
4.0 out of 5
"Hucu Review"
Contacting the provider is much easier. Providers available 24 hours for concerns. App available to be navigated easier with each new update.
Tiana M.
TM
Tiana M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use and compliant! What more do you need?"
The app is user friendly and easy to use! Any technical questions are easily answered and quickly solved! Highly recommend
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Hucu.ai Media

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43 out of 44 Total Reviews for Hucu.ai

4.5 out of 5
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43 out of 44 Total Reviews for Hucu.ai
4.5 out of 5
43 out of 44 Total Reviews for Hucu.ai
4.5 out of 5

Hucu.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Hucu.aiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Faye O.
FO
Practice Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hucu.ai?

It simplifies communication from multiple vendors into one location for the improvemt of care for our residents. It has allowed us to condense our forms of communications immensely to having less than 20% of our communication happening outside of HUCU. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

The 20% of communication that takes place outside of Hucu. I am excited for when all of our communication will be contained inside of HUCU. Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

We are able to streamline communication in one location for multiple businesses outside of ours are able to communicate for the needs of our patients in a platform that passess all Hippa compliant concerns. Review collected by and hosted on G2.com.

Tiana M.
TM
Shinnecock First Aide House
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hucu.ai?

The app is user friendly and easy to use! Any technical questions are easily answered and quickly solved! Highly recommend Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Nothing really. It's a simple app that's user friendly and easy to invite people. Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

Not a problem but getting other users from other organizations requires communication with hucu.ai staff. But they are easy to find and very communicative Review collected by and hosted on G2.com.

SG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hucu.ai?

Contacting the provider is much easier. Providers available 24 hours for concerns. App available to be navigated easier with each new update. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Downloading the app to the phone. Hard to view on screen. Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

making sure providers on call are connected to our facility messaging on the "on-call" hours Review collected by and hosted on G2.com.

Shane G.
SG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hucu.ai?

Simple: There are two channels: one that is patient-facing and one that is only for office staff. It is a game changer to have backend conversations about topics and tag in the appropriate person and then they may leave when they are finished. Customer support is by far the best in the industry, with almost immediate feedback or troubleshooting. It was definitely a game-changer for us. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

There are still bugs being worked out, like in all software and apps. Great progress has been made and Aquarian Clinic has been helping with those as an early user. Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

Bug fixes Review collected by and hosted on G2.com.

AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hucu.ai?

organization or messaging. the bookmark feature allows me not to miss follow up. quick responsiveness from support. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

I have not had any negative experiences with this product. Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

It provides real time communication with SNF/LTC/ALF which typically operate with faxed communication with providers. It allows us to treat acute change of condition more quickly and prevent hospitalizations. Review collected by and hosted on G2.com.

MS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hucu.ai?

I can answer the message when I am available and I can keep track of things much unlike a phone call. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

I get annoyed at all of the steps to clear the notifications. Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

Efficiency of communication, accuracy in clinical communication Review collected by and hosted on G2.com.

MB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hucu.ai?

HIPPA protected with screen shots and can safely communicate Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Sometimes delay with response, not able to flag as urgent or make time sensitive Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

More effecient care . I can answer any where Review collected by and hosted on G2.com.

John H.
JH
Physical Therapist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Hucu.ai?

That it follows HIPAA guidelines and allows me to communicate with my coworkers at a moments notice. Beneficial for getting my job done easier with ease of access with coworkers Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Minor bugs when a new iPhone is released, but problem is quickly fixed with the next update. Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

being able to communicate while following HIPAA guidelines and ease of communication with chats/channels/group chats. Allows me to be more efficient with my work and ability to directly improve patient care through fast channel of networking with my coworkers Review collected by and hosted on G2.com.

BS
IT Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hucu.ai?

Hucu is very user friendly, I migrated my office from another app, with over 100 employees, i was expecting so many issues from the users but there were none. Everyone was able to login and start using Hucu the same day without any issues. Anytime we have had the slightest issue the customer service was outstanding, they will go above and beyond to help you with any issues you may have. Hucu has been so much easier to use then our previous app and actually has many more useful features that truly made it a great upgrade from what we were using. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Using Hucu on a daily basis with over 100 employees, I have yet to find anything that I dislike about it. We have had no major issues and the customer service is amazing so I don’t see any downside to using Hucu! Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

Our facility needs to communicate between all shifts of our employees 24/7, Hucu makes it very easy to do this and for people who are on different shifts it is so simple for them to catch up on things they missed or even when they are tagged in channels they can easily find what they missed after their shift, which was a problem with our previous app. Review collected by and hosted on G2.com.

Amanda B.
AB
Physical Therapist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hucu.ai?

I love how organized the system is, makes it easy to keep track of all my patients. My only complaint is it moves very slowly and freezes often. If they can fix that it would be perfect. Review collected by and hosted on G2.com.

What do you dislike about Hucu.ai?

Freezes and is very very slow. Half the time I open it I have to wait for multiple minutes before I can click on anything or it'll freeze completely and I have to shut down the app Review collected by and hosted on G2.com.

What problems is Hucu.ai solving and how is that benefiting you?

It's allowing me to discuss patients in a safe way with admin and be able to check in and out of locations to prevent the need for extra paperwork that would need to be uploaded Review collected by and hosted on G2.com.