Hubilo Reviews & Product Details - Page 19

Customer service & ease of use was helpful. Both Vishal and Keshav were amazing to work with and very helpful. Users admired networking and gamification options. We used zoom with the platform, and there were lots of creative ways to make it easy for end users to interact. The pricing, customer service, and features were better than competition. Review collected by and hosted on G2.com.

We didn't have any issues with the platform. There were minor bugs, but the team supported them right away. The support team took feature enhancement requests. Future builds like countdown over banners, duplicating events will be good developments. Review collected by and hosted on G2.com.

Great customer support. Intuitive and robust plaform. Review collected by and hosted on G2.com.

Not able to track individual promo codes. Features not immediately understood by event attendees. Review collected by and hosted on G2.com.

Pranshu Pandey was very proactive, thoughtful and efficient with our event. It was a pleasure to work with him! Review collected by and hosted on G2.com.

I found the platform a little complicated at first, but Pranshu walked us through it with a lot of detail and took the time to teach me, which allowed for ease of access and enjoyment for all the people using the platform. Review collected by and hosted on G2.com.

We chose Hubilo for its user-friendly platform, accessibility features, and its excellent customer support and were really happy with our decision. The platform was easy on event organizers and attendees alike, customizable enough to make it "feel like us," and the customer support really is incredible. We got our questions answered, got help setting things up, and they were there with us on event day making sure things ran smoothly. Review collected by and hosted on G2.com.

Can't think of much I disliked. The default names of some of the platform features were a little confusing to me (I work for a nonprofit so our lingo is probably different than Hubilo's other customers), but since everything is customizable it wasn't an issue - we just renamed features in ways that made more sense for our event and our audience. Review collected by and hosted on G2.com.

The platform can be configured to many different needs and in an intuitive manner. Review collected by and hosted on G2.com.

Sometimes it is pretty complicated or hard to find some features. But then the support team usually points me to the right direction. Review collected by and hosted on G2.com.

Hubilo is an excellent event platform for connecting, learning, and engaging with your attendees. Although it was our first roadshow event with Hubilo, everyone was satisfied and enjoyed this virtual experience. There are unique features similar to live events like the lounge area, sharing business cards, and one-to-one meetings. Also, you can keep your attendees entertained and engaged at all times.

Thanks to Yesha, Jenny, and the whole Hubilo support team for their fantastic customer service! Review collected by and hosted on G2.com.

We had no significant issues from our experience with the Hubilo platform.

Only the emailer invites sent from the platform were in most cases blocked by companies' firewalls. Review collected by and hosted on G2.com.

The platform worked really well for our event, displaying a lot of information about different sessions throughout the week-long festival. Additionally, the staff from Hubilo was really supportive in helping us best use the platform, and occasionally taking our feedback to make the platform better. Review collected by and hosted on G2.com.

The backend of the platform can occassionally be hard to navigate, figuring out where you access different features and how to customize/brand various spaces in the front end. Beyond that, any small issues or glitches were well addressed by their team. Review collected by and hosted on G2.com.

- Very easy to use (for uploading booth materials)

- Live Streaming very smooth (both Hubilo Live Streaming & Live Streaming via RMTP Link)

- Panel Chat and Q&A Function not bad

- Interactive leaderboard

- Active tech support for event day especiall Deep and his team for active support during our UOB PFS 2021 Review collected by and hosted on G2.com.

- LiveStreaming via Hubilo is quite bad actually (comparing to Stream Yard) The function of the backstage is pretty similar to SY but the overall experience of using the backstage is not very smooth.

- Backstage: A lot of lags and the waiting time to enter the backstage can be quicker

- Invite Mailer system: Some attendees received their invite email in their spam box, not sure if its possible to fix this or not

- Leaderboard: can be rigged as people run scripts

- The registration login code sometimes take too long to arrive Review collected by and hosted on G2.com.

I would highly recommend the virtual event platform Hubilo. It was so easy to learn how to use and very clear for our participants to navigate. Many of our participants who have used all kinds of event platforms mentioned this was the best one they had seen. I appreciated that the sponsor booths could be updated by the exhibitors directly and can manage their own analytics. I liked the agenda navigation bar for the participants to hop in and out of different sessions. I like the attendee search feature—one of the best I have seen. I especially valued the high level of customer service provided by our CSM, Devdutta Khomdram. He always responded immediately and was right by our side in providing launch day troubleshooting. Whenever we had a question via email or chat, the Hubilo team always found an answer for us. I had heard in other testimonials they had excellent customer service, and I agree! Review collected by and hosted on G2.com.

We did have some trouble with tech working on the virtual networking tables. A number of participants couldn't join. We should have been more clear to use chrome. Having the old dashboard and the new dash to manage was a pain. When a participant pays they should be immediately brought into the platform when it is live, not sent an email with a link. The name/title/information should immediately post and update on the platform, we had to manually update the titles because they weren't pulled in when registering. Review collected by and hosted on G2.com.

The whole start-to-end approach. Especially having a dedicated client success manager as Gaurav guiding us and supporting the event build-up taking the stress away. The platform has a tremendous sleek appearance and fab tools to measure ROI for sponsors. Review collected by and hosted on G2.com.

Last time I used the platform needed to connect with ZOOM, which is positive and negative. Maybe having their own livestream easy to go on air and having a simple backstage would be good however, having ZOOM allowed the platform connect with different experiences. Review collected by and hosted on G2.com.