Hubilo Reviews & Product Details

Assuming you’re looking at Hubilo as a virtual event platform for your next virtual or hybrid event – I don’t think you can go wrong. I’ve vetted many other competitors, and they either costs too much, or were missing key features we needed. One of the biggest price point issues I’ve seen is simply the number of attendees to your event. Most (if not all) have a model that changes with pools of attendees – either by the 100, 500, 1000, etc. And some do this, too, but Hubilo allows this number to expand as needed, so you’re not stuck with the number you originally purchased. It can fluctuate to met your needs. I would encourage anyone looking to do what I did – tour each platform and compare features with costs, it becomes pretty clear.

Something else to consider is the customer service provided. Hubilo’s team that helped from demoing and procurement (Joy), to setting up our event (Karan), and even the during the event was above and beyond what was expected (Karan and Keshav). We were given an account representative (Karan) who was extremely open, honest, and up front through the process. He worked with us for months leading up to our event, and was available for the duration of our conference, and has been helping since we’ve digitally closed the doors making sure everything went smoothly and is ready and available for On-Demand viewing afterwards.

Practical tips for a virtual event on Hubilo include: make sure all presenters have great microphones, are in a quiet space, and have headphones to reduce feedback; pre-record content if you can as it helps keep pace and stay on time, helps with any internet connection issues, and can immediately be made available for replay; utilize the chat, Q&A, and polling within the session; utilize your sponsors/exhibitors for the scavenger hunt – ask questions that require attendees to visit their pages – this provides “facetime” with the attendees/sponsors, and allows them to visit a page they may not on their own; ask your Hubilo support team questions! They can’t help if they don’t know. Setup a slack channel (or the like) to communicate during the event. There are ton’s of simple questions I asked Karan that he answered almost immediately. I know I even asked a question he had emailed me a support document for that I just didn’t have time to find. He understood and happily gave me the steps. There are also things on the backend they are willing to help with. Review collected by and hosted on G2.com.

Assuming you’re looking at Hubilo as a virtual event platform for your next virtual or hybrid event – I don’t think you can go wrong. I’ve vetted many other competitors, and they either costs too much, or were missing key features we needed. One of the biggest price point issues I’ve seen is simply the number of attendees to your event. Most (if not all) have a model that changes with pools of attendees – either by the 100, 500, 1000, etc. And some do this, too, but Hubilo allows this number to expand as needed, so you’re not stuck with the number you originally purchased. It can fluctuate to met your needs. I would encourage anyone looking to do what I did – tour each platform and compare features with costs, it becomes pretty clear.

Something else to consider is the customer service provided. Hubilo’s team that helped from demoing and procurement (Joy), to setting up our event (Karan), and even the during the event was above and beyond what was expected (Karan and Keshav). We were given an account representative (Karan) who was extremely open, honest, and up front through the process. He worked with us for months leading up to our event, and was available for the duration of our conference, and has been helping since we’ve digitally closed the doors making sure everything went smoothly and is ready and available for On-Demand viewing afterwards.

Practical tips for a virtual event on Hubilo include: make sure all presenters have great microphones, are in a quiet space, and have headphones to reduce feedback; pre-record content if you can as it helps keep pace and stay on time, helps with any internet connection issues, and can immediately be made available for replay; utilize the chat, Q&A, and polling within the session; utilize your sponsors/exhibitors for the scavenger hunt – ask questions that require attendees to visit their pages – this provides “facetime” with the attendees/sponsors, and allows them to visit a page they may not on their own; ask your Hubilo support team questions! They can’t help if they don’t know. Setup a slack channel (or the like) to communicate during the event. There are ton’s of simple questions I asked Karan that he answered almost immediately. I know I even asked a question he had emailed me a support document for that I just didn’t have time to find. He understood and happily gave me the steps. There are also things on the backend they are willing to help with.

Since this was our first major event moving to virtual from the normal face-to-face world, our major problem was figuring out how to transition and make it “as normal” for our attendees as possible. We put this conference on every 2 years, and most of our smaller events – Zoom and the like were used throughout the last couple of years. However, with this event, there is a level of expectation we’ve set over the years and our attendees come with their pre-conceived notions of what it should look like – especially since they’ve seen other events and what they look like through the pandemic.

After multiple chats and screen shares with Karan, I was confident he knew what we wanted and expected and could help us navigate these new waters. I threw him a few curveballs for non-typical types of events we put on and wanted to move to the digital world, and I was always greeted by one of three answers.

First, if he knew exactly what we wanted, and knew there were a way to do it, he would immediately set something up and show me. Second, if it was something new to them (which a few things were), he wanted to spend a little more time trying to understand our needs, and bounced a few ideas off of me or his co-workers to possibly see if there were a way to get what we needed. He would then schedule a call to walk through and verify if what they came up with met our needs. Lastly, the response I would only hear after he tried anything and everything, and escalated as appropriate, was, “I’m so sorry, our platform doesn’t allow that, [and here’s why].” To be clear, none of the features unavailable were deal killers for us, and we knew that going in – these were just quirks of our own we asked about (for example: the on demand video with Q&A).

After using Hubilo and working so closely with Karan, we’ve come to realize that a virtual event CAN be completed with success, and meet the needs of our attendees without having to jump through hoops. We’ve also realized (or foreseen) the potential and positive use case this platform can have with an all in-person event, or a hybrid event. We will absolutely look at using Hubilo in the future for any other large virtual, hybrid, or face-to-face events. Review collected by and hosted on G2.com.