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HotTelecom Reviews & Product Details

Helen H.
HH
Copywriter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HotTelecom?

With purchasing HotTelecom's Voice phone number you can easily get the effect of local presence in any country of the world you need. All you need is to purchase the number and enter the destination of forwarding for the incoming calls. Their team will help with everything if needed. There are also additional services available: voicemail, interactive voice response, etc. Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

Hottelecom have call statistics, but we'd like to get the connection with CRM system. They are working on it and have already add one CRM system available, waiting for more. Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

Phone number from Hottelecom let our clients and partners from the specific country reach us without any difficulties. Review collected by and hosted on G2.com.

HotTelecom Overview

What is HotTelecom?

Get your VoIP or Voice-over-Internet-Protocol needs at HotTelecom. HotTelecom offers 6000 virtual phone numbers both local and mobile phone numbers depending on your need. With 100 countries of toll-free numbers, PBX, SMS numbers and numbers for registration, all your VoIP problems are solved with just a click! HotTelecom also has a unique clean-voice technology that will surely help keep communication lines clean and clear. Affordable and easy to use, get it now with HotTelecom!

HotTelecom Details
Languages Supported
English, Russian
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Product Description

Are you looking for virtual numbers on a shoestring budget? Try the HotTelecom services and get a virtual phone number you need today!


Seller Details
Year Founded
2009
HQ Location
Warszawa, Polska
Twitter
@HotTelecom_biz
148 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

DL
Overview Provided by:
Product Marketing Manager at HotTelecom

Recent HotTelecom Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Very disappointed with the service."
easy to top up your balance quick replies in chat
Bohdan K.
BK
Bohdan K.
5.0 out of 5
"Best alternative for such price!"
Bohdan K., [19.08.21 08:50] I really like the rates HotTelecom provides. Yeah, their interface looks unlogical, but it works if you ask them. With ...
Vaibhav P.
VP
Vaibhav P.Small-Business (50 or fewer emp.)
4.5 out of 5
"Helped us to scale our business."
They have customized plans that are suitable for all types of businesses. By Using Virtual Numbers, we can also complete the verification process f...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

HotTelecom Media

HotTelecom Demo - Personal account - main
The main view of a personal account on the website.
HotTelecom Demo - Personal account - IVR
You can choose the most suitable voice for your greeting message/voicemail here.
HotTelecom Demo - Personal account - payment methods
List of payments that we accept.
HotTelecom Demo - Personal account - info
Basic information about the client.
Answer a few questions to help the HotTelecom community
Have you used HotTelecom before?
Yes

12 out of 13 Total Reviews for HotTelecom

4.9 out of 5
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12 out of 13 Total Reviews for HotTelecom
4.9 out of 5
12 out of 13 Total Reviews for HotTelecom
4.9 out of 5
G2 reviews are authentic and verified.
Verified User in Leisure, Travel & Tourism
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about HotTelecom?

easy to top up your balance

quick replies in chat Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

The ordered service was not provided. He asked to return the funds for him (from the balance), was refused. Although, the support himself confirmed that the telephone connection was not working correctly. Review collected by and hosted on G2.com.

Recommendations to others considering HotTelecom:

no Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

sending sms Review collected by and hosted on G2.com.

Bohdan K.
BK
Partner
More Options
Validated Reviewer
Review source: Organic
What do you like best about HotTelecom?

Bohdan K., [19.08.21 08:50]

I really like the rates HotTelecom provides. Yeah, their interface looks unlogical, but it works if you ask them. With their numbers, you can register in Telegram or Facebook (worked for me but ask the live chat).

They have a Chat with live support agents on their site. However, they don't work when it's night in Europe.

The agents in that chat showed me a nice rate for Belgium (5$/month). That's why 10/10 Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

interface looks unlogical

chat agents do not work when it's night in Europe.

Caller ID and Sender ID are limited for outbound calls, but you can still make calls Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

Good prices. Good service, fast troubleshooting. Review collected by and hosted on G2.com.

Vaibhav P.
VP
Freelance Projects
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotTelecom?

They have customized plans that are suitable for all types of businesses. By Using Virtual Numbers, we can also complete the verification process for various social media accounts. Bitrix24 CRM helps us to keep track of our contacts and keep us organized. Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

The customer service response is slow sometimes and getting our problems fixed can take some time. Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

We run many marketing campaigns, and giving away our actual phone number can always lead to spam. HotTelecom helps us to set up virtual numbers for our business which solves this problem. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about HotTelecom?

The fact that there is ample support available is the best. We can integrate many lines within minutes and configure numbers very frequently. IVR tree solution is a great way to accomplish this.

The office space shift was almost seemless as no numbers changed for employees. Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

Almost all applications now have video support. Missing that feature with Hottelecom. Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

Hottelecom has all tools in one place - SMS, VOIP available in many locations. Rather than physically waiting for connections in each location, I was able to get their service and my office connectivity up and running in a day's time. To be fast and reliable is todays success mantra. Review collected by and hosted on G2.com.

Dr.Sumeet K.
DK
Senior Content Writer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HotTelecom?

Our company uses HotTelecom services for our wide-ranging marketing campaigns. SMS phone numbers allow us to register the all-inclusive accounts on web services and get messages from leads with all the requisite statistics. Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

Nothing at all...i found it as the most excellent Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

1.SMS forwarding to email

2.receiving SMS from web services

3.capability to connect the required amount of numbers Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HotTelecom?

Hottelecom provides us with the needed virtual sms phone numbers. That let us make our marketing activities more effective. Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

We'd like to get wider geo coverage of SMS numbers. They are working on that feature at the moment. Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

We have fulfilled our needs for more effective marketing campaigns. SMS numbers from Hottelecom let us make needed A/B tests and get a lot of useful information as the result. Review collected by and hosted on G2.com.

Max B.
MB
Digital Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HotTelecom?

HotTelecom provides our company with all needed products within a short period of time. They understood our needs and offered the most suitable solutions. Their support team is also very nice and they are ready to help in working time with all the questions or issues that might appear. Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

Nothing to tell about. Our needs are fulfilled by HotTelecom Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

We receive a lot of phone calls daily from customers and partners. And it becomes difficult and time-consuming to redirect calls to the needed departments all the time. Now we have a virtual phone number with a complicated IVR tree so the caller is able to choose the needed department while calling by themselves. Such a solution has made our work with the incoming calls much more effective for sure. Review collected by and hosted on G2.com.

Myroslav P.
MP
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HotTelecom?

We've purchased a toll-free number for our company and now we have 30 incoming channels available for our support team. Also we can get call statistics, call recordings and make further analysis of the support team work based on data. Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

We would like to get data directly to our BI system but there is only an option to download call statistics in csv format and work with it after that. HotTelecom tell us they are working to improve that. Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

As we are working on mail marketing automation process there are a lot of clients who want to speak directly by phone. So, we were looking for the solution that can let our clients call us for free and to get data from all the process to analyse it for further decisions. HotTelecom and their toll-free number service provide us with all we need. Review collected by and hosted on G2.com.

Jacob M.
JM
Cloud Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HotTelecom?

The user interface is simple and easy-to-use. Our team managed to connect all the needed PBX services without any physical equipment. The prices for international landline phone numbers are reasonable and geographical coverage is really wide! These guys also provide high quality of the phone calls (there were no problems with our Internet and their SIP forwarding). Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

I am not be able to work with call statistics in my personal account. All the data can be downloaded in csv format only but their support told me they are working on that feature of a personal account. Review collected by and hosted on G2.com.

Recommendations to others considering HotTelecom:

HotTelecom is really a good choice for those who are looking for reliable and user-friendly business telephony solution. Their support team is really very quick and ready to answer your questions. You can set-up almost everything just by yourself, there is no need to purchase any expensive equipment. Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

We’ve managed to organized an business phone system for our company with help of HotTelecom. Our support team receive calls using a phone number with several extensions. The quality of call is very important for us and HotTelecom provides it. Review collected by and hosted on G2.com.

Valerie T.
VT
Linkbuilder, Outreach, and Public Relations Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about HotTelecom?

It was really easy to set up everything we need - phone number, call forwarding, IVR and call recording. There were some questions regarding small issues - HotTelecom's support team helped us to cope with that. Review collected by and hosted on G2.com.

What do you dislike about HotTelecom?

Nothing at all. We’ve done all our tasks and are satisfied. Review collected by and hosted on G2.com.

What problems is HotTelecom solving and how is that benefiting you?

Our company needed a compact but flexible telecom solution for our business. We've also managed to start supporting our customers from another country without opening an office there. Review collected by and hosted on G2.com.