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HotDoc Reviews & Product Details

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotDoc?

simplicity of booking and finding doctors in my local areas. Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

i would like to be able to filter which doctors bulk bill Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

having a centralised booking system with lots of allied health professionals in one place Review collected by and hosted on G2.com.

HotDoc Overview

What is HotDoc?

HotDoc was founded in 2012 by Dr Ben Hurst, who saw the opportunity to streamline how GPs and patients communicate.

HotDoc Details
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HotDoc Community
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Product Description

HotDoc was founded in 2012 by Dr Ben Hurst, who saw the opportunity to streamline how GPs and patients communicate.


Seller Details
Seller
HotDoc
Year Founded
2012
HQ Location
Melbourne, VIC
Twitter
@HotDocOnline
546 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®

Recent HotDoc Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"HotDoc, the best way to book a session"
I like its ease of use. It is my preferred method for booking a medical professional. The interface is simple, and well thought out.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"HOTDOC"
Easy to use. Can access my appointments quickly
MR
Mark R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great system for seeing which doctors and appointments are available and booking them!"
Great system for checking which doctors and appointments are available and booking them! Very easy to use, instant confirmations, easy to cancel an...
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HotDoc Media

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9 out of 10 Total Reviews for HotDoc

3.9 out of 5
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9 out of 10 Total Reviews for HotDoc
3.9 out of 5
9 out of 10 Total Reviews for HotDoc
3.9 out of 5

HotDoc Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotDoc?

I like its ease of use. It is my preferred method for booking a medical professional.

The interface is simple, and well thought out. Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

Sometimes it will glitch on the bookings page. But a quick close and reopen fixes that. Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

Booking time with my doctor. Being able to log in and see available times makes my life easier than calling and waiting on hold. Then to do the dance to see if they are free at a convenient time to me. Review collected by and hosted on G2.com.

MR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotDoc?

Great system for checking which doctors and appointments are available and booking them! Very easy to use, instant confirmations, easy to cancel an appointment. A pleasure to use. I use it often when booking doctors appointments for my family. Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

Occasionally you book an appoinntment only to find out the time was already taken by a phone booking directly with the clinic. Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

It helps me book appointments for my family. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about HotDoc?

Easy to use. Can access my appointments quickly Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

Sometimes the form is very long and need to answer alot of questions Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

Keeping a history of all the appointements and notes Review collected by and hosted on G2.com.

SWAPNIL  J.
SJ
Core Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about HotDoc?

One advantageous feature of this software is its ability to display available time slots across various dates, allowing for efficient scheduling of appointments at any given moment. Frequently, I encounter the need to schedule an appointment for the retrieval of my blood test outcomes solely upon recollection, potentially at the late hour of 9 PM on a Sunday. Although the clinic will be closed, it is still possible to schedule an appointment through HotDoc. It allows for increased availability of my time. The utilization of HotDoc by patients may potentially reduce the volume of calls received by the receptionist at the medical facility, thereby enhancing operational efficiency. I appreciate the functionality of HotDoc in providing appointment reminders. Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

Occasionally, there may be a lack of synchronization between the availability timings displayed on the application and those of the clinic. Also, sometimes it's hard to get the timing as per my requirements. Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

Whenever I need to book a doctor's appointment, it works well with my schedule and allows me to make adjustments as necessary, whether it's midnight, during working hours, or after working hours. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotDoc?

A handy application to find GP near us and get the appointments. The app is not only specific to a GP, it can be used to find any care provider, gives a very clear view about their availability. Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

Sometimes the availability timings on the application are not synchronised with the clinic; which requires to give a call to the GP or the health provider. For example, the health care provider is taking new patients yet the application isn't providing that information. Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

Personal use only - me and my wife are able to get the appointment from our health care provider with a click on the application. It saves us the call and call waiting. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HotDoc?

It doesn't require me to call in and wait on the line for the receptionist to book in an appointment. You can see all availabilities really easy and make it line up to what works best for me. Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

Maybe when it was incredibly busy for people to book in for covid vaccines - it was really hard to get an appointment. But since that it's been super easy. Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

Needing to schedule doctors appointments - it benefits me as it slots in easily into my life and allows me to reschedule and change as needed. Review collected by and hosted on G2.com.

MW
Personal Trainer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HotDoc?

Ease of use and no need to speak to a person whilst you are sick Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

Sometimes appointment times exist and the site has not been updated Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

Not having to speak or wait on hold to book an appointment Review collected by and hosted on G2.com.

Meg M.
MM
ACRRM representative
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about HotDoc?

There are some good features but it does not outweigh the distress they have caused by allowing lies on one of their hosted pages. Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

I dislike the fact that they protect the disgruntled ex boss and have no interest to protect an innocent party. Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

HotDoc is not worth the risk Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HotDoc?

I like that this allow virtual bookin of appts and patients won’t have to sit on phone and wait and staff will be freed up to do other tasks Review collected by and hosted on G2.com.

What do you dislike about HotDoc?

This takes out human interaction and may be a problem if a patient has a question regarding their appointment so a phone call will still be needed Review collected by and hosted on G2.com.

What problems is HotDoc solving and how is that benefiting you?

This will help offices streamline appt bookings and add efficiency. Review collected by and hosted on G2.com.