HostGator Reviews & Product Details

One of the cheapest hosting providers and has litespeed hosting and options for a faster website, great for newbies looking for an easy hosting to setup wordpress Review collected by and hosted on G2.com.

They lied about the Titan email service sending limit per hour and day limit Review collected by and hosted on G2.com.

The best thing I can say about them is their service. They have not compromised on that. It was above my expectation. Review collected by and hosted on G2.com.

I have not found a single thing to dislike about them. They are literally the best on this field. Review collected by and hosted on G2.com.

I am a gallery that deals in photography and artwork that often includes nudity. This was one of the hosting companies recommended to me that did not restrict nudity. Review collected by and hosted on G2.com.

HostGator's tech support has always been poor. Customers cannot contact tech support directly. Even if customer support promised to "escalate" the matter, it takes days for tech support to get back to us by email, and either they've closed the case prematurely or they ask us to repeat the information we gave customer support in the first place, adding several more days to down time. But, now they have also eliminated all phone support and reduced their customer support to a robotic chat, internationally outsourced. Every time we contact them, the poor customer support person comes back with the same empty promises and platitudes: "I understand your concern," "I've escalated this case," "24-48 hours," and it's still taken weeks — yes weeks — to resolve, causing loss of revenue for our business. The problems are never user error at our end, they are always serious technical problems at HostGator: image gallery malfunction, email malfunction, billing records processed incorrectly. A serious company would be deeply mortified and resolve their issues immediately. We certainly would in our business. They never do. They always make promises they don't keep. Review collected by and hosted on G2.com.

Hostgator provides an affordable and competitive web hosting service that stands out in a market flooded with options. The pricing and discounts offered make it an attractive choice for budget-conscious users. The hosting plans cover my needs well, offering a standard plan with the flexibility to maintain a primary domain while redirecting others to my main website.

The backend interface is user-friendly, and I appreciate the seamless integration with popular CMS platforms like WordPress and Joomla. This compatibility adds to the convenience of managing my website efficiently.

customer service has proven to be responsive, addressing inquiries promptly via both phone and chat. I've successfully resolved minor issues with their assistance, contributing to a positive overall experience. Additionally, Hostgator boasts a commendable track record of uptime, with occasional downtime for general maintenance scheduled during off-peak times. This ensures minimal disruption to the service. Review collected by and hosted on G2.com.

one area for improvement is the lack of notifications for security updates. There have been instances where I've gone for months without being reminded of necessary updates, potentially leaving my site vulnerable. Enhancing this aspect of their service would contribute to a more proactive and secure user experience. Review collected by and hosted on G2.com.

I like multiple things about it and some of it is the 99.9% uptime guarantee that it provides.It means a lot specially when your website cannot go down anytime. Apart from that it also has 24*7 support team and hence its easier to contact them anytime. Also it is easy to use and get implemented even if you are using it for the first time. Review collected by and hosted on G2.com.

We haven't faced any problems while using it but few people may find it bit expensive as compared to other providers out there. But I can say that its worth spending that cost for getting such an awesome service. Review collected by and hosted on G2.com.

A lot of hosting options, offers and 24/7 customer support Review collected by and hosted on G2.com.

Renewal price can lead you to higher costs more then the first time Review collected by and hosted on G2.com.

Their free SSL certificate with every Linux shared hosting. I've been using it for my clients and couldn't be happier to see the free SSL. The customer support is top-notch, even on weekends they are available and help us out with any implementation issues. They offer multiple features or plans, you just have to select what suits you best. Even the integration with other domain providers is much easier. Review collected by and hosted on G2.com.

Nothing as much to dislike, but yes, their backend dashboard can be improved a little bit giving a more refreshed look. Review collected by and hosted on G2.com.

The best thing about hostgator:

1. Affordibility : Competitive pricng especially on shared hosting plans.

2. Ease of use: UI is user friendly and very easy to navigate.

3. Helpful customer support: It offers 24/7 customer support via live chat, phone, and email. Review collected by and hosted on G2.com.

There are couple of things:

Upselling: It tries to upsell additional features during the checkout.

Slow Load at times: I have personally faced issues with loading speed at times, which hinders the UX. Review collected by and hosted on G2.com.

Customer service was fast and reliable. Cheap for first time users Review collected by and hosted on G2.com.

They call you to send a verification code instead of text. Server is slow. Not the best for advice, they always try t upsell you a product that is not the best for you Review collected by and hosted on G2.com.

Whenever you login a chatbot is always ready to help you out there to resolve your problem. Review collected by and hosted on G2.com.

Yearly charges are increasing which is a burden for us to maintain that costs. Review collected by and hosted on G2.com.