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Homey CRM Reviews & Product Details

Kashish A.
KA
Actuarial Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Homey CRM?

Homey CRM stands out for its user-friendly interface and seamless integration with our existing workflow. The customizable dashboards are a game-changer, allowing us to tailor our CRM experience to our specific needs. The intuitive design makes it easy for team members to navigate, reducing the learning curve typically associated with adopting new software.

One of the standout features is the automation capabilities. Homey CRM has significantly streamlined our processes, automating repetitive tasks and ensuring that our team can focus on more strategic, value-added activities. The AI-driven insights have been particularly beneficial, providing valuable data-driven recommendations that have enhanced our decision-making processes. Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

Despite Homey CRM's strengths, there's room for enhancement in third-party integrations. While covering the essentials, expanding integration with popular tools would boost versatility and broaden appeal. Moreover, although the reporting features are robust, a more extensive array of pre-built report templates would be advantageous. This would enable users to swiftly generate insights without the time-consuming task of customizing reports from the ground up Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

Homey CRM has efficiently tackled our CRM challenges, automating tasks to minimize errors and enable our team to prioritize relationship-building over administrative duties. The centralized customer database offers a comprehensive view, empowering sales and support teams for personalized interactions, enhancing customer satisfaction and loyalty. Its data analytics and reporting features strengthen decision-making by identifying trends, improving sales forecasting, and guiding data-driven marketing strategies. While there's room for growth, Homey CRM has significantly enhanced our efficiency, customer relations, and strategic insights, making it a valuable asset. I highly recommend it to organizations seeking to elevate their CRM capabilities. Review collected by and hosted on G2.com.

Homey CRM Overview

What is Homey CRM?

Homey is a leading provider of cloud-based applications for craftsmen, tradesmen, and service professionals. Homey connects people, applications, and devices through a unified platform to help companies build quality projects and offer quality service to homeowners. Homey's powerful CRM for the construction and service industries lets businesses, from start-up to enterprise, manage their sales, projects, marketing, and back office through one easy-to-use SaaS solution. Homey is headquartered in Hanover, Germany, and is active in over 5 countries with over 200 000 happy customers to date. Homey is a registered brand that belongs to Energieheld GmbH.

Homey CRM Details
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Product Description

Homey is a leading provider of cloud-based applications for craftsmen, tradesmen, and service professionals. Homey connects people, applications, and devices through a unified platform to help companies build quality projects and offer quality service to homeowners. Homey's powerful CRM for the construction and service industries lets businesses, from start-up to enterprise, manage their sales, projects, marketing, and back office through one easy-to-use SaaS solution. Homey is headquartered in Hanover, Germany, and is active in over 5 countries with over 200 000 happy customers to date. Homey is a registered brand that belongs to Energieheld GmbH.


Seller Details
Seller
Homey
Year Founded
2012
HQ Location
Hannover, Niedersachsen
Twitter
@energieheld
1,022 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

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Overview Provided by:

Recent Homey CRM Reviews

Gustavo E. S.
GS
Gustavo E. S.Enterprise (> 1000 emp.)
4.5 out of 5
"Efficient internal and customer operations"
I like that it is an easy to deploy tool, its functions allow you to perform interactions with customers efficiently, it allows you to perform mark...
Anil Kumar M.
AM
Anil Kumar M.Mid-Market (51-1000 emp.)
4.5 out of 5
"It has got all the things required for the CRM Management"
Best way to manage the Customer relations with Homey CRM Customer end to end management could be well maintained We could use the system for cust...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"One of the best CRM products I've used."
I really appreciate Homey CRM for its user-friendly interface and extensive customization options. It integrates seamlessly with other software and...
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Homey CRM Media

Homey CRM Demo - Overview
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Homey CRM Demo - Estimates & Invoices
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50 out of 51 Total Reviews for Homey CRM

4.2 out of 5
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50 out of 51 Total Reviews for Homey CRM
4.2 out of 5
50 out of 51 Total Reviews for Homey CRM
4.2 out of 5

Homey CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Homey CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Gustavo E. S.
GS
Head of Digital Innovation
Telecommunications
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Homey CRM?

I like that it is an easy to deploy tool, its functions allow you to perform interactions with customers efficiently, it allows you to perform marketing campaigns efficiently and without having to acquire new services, what I mean by this is that it can be integrated with other marketing tools that already work in the company, this allows organizations to improve their operations of interaction with customers, and online marketing campaigns with a recommended effectiveness.

Translated with DeepL.com (free version) Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

Professionally I consider that the tool meets the business objectives that you have, it is not complicated to implement or run Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

We use it as a tool that allows us to create more effective campaigns, also as it is a unified tool we can see many of the steps to be taken in one place, this has given us much more time for internal execution. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Homey CRM?

I really appreciate Homey CRM for its user-friendly interface and extensive customization options. It integrates seamlessly with other software and platforms, which makes my workflow much smoother. Plus, the customer support is incredibly responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

Sometimes the extensive customization options can be overwhelming and time-consuming to set up. Also, the cost can add up for smaller businesses or startups, especially when scaling up. Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

Homey CRM is solving several business problems for me. Its user-friendly interface makes it easy to manage customer relationships without needing extensive training. The customization options allow me to tailor the CRM to my specific business needs, streamlining my workflow. Integrating with other software and platforms eliminates the hassle of switching between different tools. Review collected by and hosted on G2.com.

Anil Kumar M.
AM
Manager - Global Reporting and Analytics
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Homey CRM?

Best way to manage the Customer relations with Homey CRM

Customer end to end management could be well maintained

We could use the system for customer retention effectively and it helps to improvise the overall active customer base Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

Easy integration with the company's ERP systems Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

Solves the day to day customer management effectively and helps to save lot of time in customer acquisition and retention Review collected by and hosted on G2.com.

Irfan S.
IS
Electrical Design Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Homey CRM?

It helps to make relationship with customer more efeicinetly and quickly. All the projects, sales and other tasks can be done by this in business. Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

Further guidence is needed so that the all the team members can use its all features. Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

this tools help me to find the customers and people regarding construction. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Homey CRM?

I like really like how Homey connects people, applications, and devices through a unified and integrated platform experience. I like how all of the information can be stored in a web-based cloud solution. Homey’s CRM experience is similar to that of Salesforce, for an end-to-end solution. It's fairly streamlined to keep projects organized on Homey. Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

One downside to using Homey is that it's still in early developmental phases. Homey is still working through alot off app bugs, and customer service support is limited through email only right now, which can be a little frustrating. Homey is also not yet compatible with other iOSes. Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

Homey is an all-in-one CRM that helps to make project management, project planning and employee administration easier for the agency across construction client workstreams. Homey helps to make project implementation easier by storing all relevant project information in one CRM. I'm really enjoying the custom solutions that Homey brings. Review collected by and hosted on G2.com.

Pramod P.
PP
Admin Consultant - Australia
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Homey CRM?

Homey CRM is a user-friendly, scalable platform for enterprises that offers efficient customer relationship management, improved sales procedures, and customization. Its automation and integration features save time and minimize errors. Mobile accessibility and reporting and analytics features provide valuable data. Homey CRM is scalable, adaptable, and customer service is available to help businesses make data-driven decisions. Overall, it is a flexible and effective solution for businesses. Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

Homey CRM has potential drawbacks such as high subscription costs, a steep learning curve for beginners, complex customization, and may be too expensive for small enterprises. Entry-level plans may have limited capabilities and integration difficulties, requiring software provider and internet connectivity. Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

Homey CRM streamlines customer data management by centralizing information, making it accessible and up-to-date. Its mobile capabilities enable users to view and update client data while on the go, benefiting remote or field-based sales teams, thereby reducing the need for multiple sources and spreadsheets. Review collected by and hosted on G2.com.

Muhammad Saad  H.
MH
Application Development Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Homey CRM?

So this product encompasses a parcel of benefits for businesses. It truly makes a difference to reinforce the relationship between a company and their clients. The interface is exceptionally smooth and natural to utilize. There are a part of supportive highlights included as well. For companies, it makes connection with clients a part simpler. This makes a difference for them to strengthen the associations with the individuals they serve. The customizable dashboards and analytics provide organizations bits of knowledge into how their clients work and what they like. Like the collaboration system offer assistance with the inside communication and assignment administration. This leads to superior client benefit and higher deals. Overall, Homey CRM provides companies to progress how they engage in with clients, increase productivity, and develop by giving a full-featured and user-friendly CRM framework. Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

Homey CRM does have a few great highlights for overseeing client connections. But it does have a few downsides as well. One enormous issue is that it takes a few times to memorize how to use it. The interface could be a bit complex, so preparing new workers can be time-consuming. It also doesn't interface well with a few other well known apps, which could lead your workflows may not be streamlined and information sharing can be restricted. This can be troublesome in the event that you're trying to find a CRM solution that truly ties everything together. And the cost of Homey CRM is on the higher side, so it may not be fit for small businesses that are working with limited budget. In general, it has its aces, but those downsides are unquestionably something to consider. Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

Homey CRM is this client relationship administration solution that truly makes a difference in businesses. It centers on a few enormous solutions like keeping clients around and making deals run easily. It gives you analytics as well so you'll be able make choices based on genuine information. It makes a difference by making groups work together way better as well. When a company's diverse divisions collaborate more productively, it boosts efficiency and in general execution truly makes a difference the foot line. This CRM arrangement streamlines everything from holding clients to following bargains to sharing bits of knowledge. Working as a well-oiled machine is key for any commerce, and Homey CRM makes a difference that can make that happen. Review collected by and hosted on G2.com.

Paulina R.
PR
Student
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Homey CRM?

Overall the design of the app is very easy to use, so if you are trying to get into this business and are new with this kind of platforms, it won´t be difficult for you to geto into Homey Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

When I have tried to contact costumer service, they sometimes have taken a lot of time to write me back, and that difficults the use of the platform Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

Honey is useful when you are trying to get into cronstruction and real state business because it allows you to contact people who cn work with you, it can help with networking and lets you find the right options for ypur property Review collected by and hosted on G2.com.

Seethalakshmi G.
SG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Homey CRM?

It is the best CRM SAAS provider.It manage our sales, projects, marketing and back office activities. It is best for automated projects. It is mainly used for construction companies to do small scale to large scale companies. Very good CRM provider. Relationship between customer and provider is really good. Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

Nothing. there is nothing I dislike about the product. But no mobile application is just one thing. Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

We can make sales, marketing projects. I most like customization part. it is very helpful. It is mainly used to communicate with customer and provider. Very easy to use. Best Customer relationship management tool. It also helps to create and send invoice easily. User friendly software. Best SAAS Provider.It is very user friendly and highly recommended. Really I had a great experience with this CRM. Review collected by and hosted on G2.com.

Ganesh T.
GT
seller support associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Homey CRM?

Homey CRM is a leading provider of cloud based application good for sportmanship , craftman and service professional. Homey CRM are majorly provided quality service for houseowners , In 4o counties over 400000 peoples happily using the Homey CRM and thats basically comes under customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Homey CRM?

One major dissatisfaction about Homey CRM is sometimes it got stuck and many bugs are there and that mades users got upset sometimes , If those kind of bugs are rectified and enhanced the user friendly method than it will be more grateful for users. Review collected by and hosted on G2.com.

What problems is Homey CRM solving and how is that benefiting you?

The Major thing Homey CRM rectified is easy to contact craftsman and its more user friendly method to find some neraby people to discuss the projects and marketing methods and that is major pro blem solving method. Review collected by and hosted on G2.com.