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Highspot Reviews & Product Details - Page 4

Highspot Overview

What is Highspot?

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.

Highspot Details
Product Website
Languages Supported
German, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integrations, Highspot provides sales and marketing teams with the capabilities they need to win more business—all wrapped up in an easy-to-use solution that sales reps love.

How do you position yourself against your competitors?

Content Management
Sales content is organized in "Spots" – a flexible and intuitive way for sellers to discover the assets they need when they need them.

Guided Experiences
Sellers are prepared to confidently engage in any conversation with readiness materials and dynamic sales guidance provided alongside assets.

Patented AI
Industry-leading semantic search, intelligent recommendations, and predictive content mean your sellers spend their time selling – not searching.

Highspot Everywhere
With more than 50 certified technology integrations – the most of any sales enablement solution on the market – Highspot seamlessly fits into your sellers’ existing tools and workflows.

Advanced Analytics
AI-powered analytics align sales and marketing with insights into content performance and how content is modified over time, allowing best practices sharing and informed optimization.


Seller Details
Seller
Highspot
Company Website
Year Founded
2012
HQ Location
Seattle, WA
Twitter
@highspot
3,405 Twitter followers
LinkedIn® Page
www.linkedin.com
1,009 employees on LinkedIn®
Description

Highspot helps companies worldwide improve the performance of their sales teams by turning strategic initiatives into business outcomes. Our unified sales enablement platform gives revenue teams a single solution to elevate customer conversations and drive repeatable revenue, bringing together native content and guidance, training and coaching, and engagement intelligence – all supported by actionable analytics.


SS
Overview Provided by:
Director of Marketing at Highspot

Recent Highspot Reviews

QS
Quintin S.Mid-Market (51-1000 emp.)
4.0 out of 5
"Powerful Tool for Connecting Marketing & Sales"
Easy to organize content for sales consumption Allows PMM to create plays & deliver comms in an organized way for sellers Gives us visibility int...
TR
Tiffany R.Enterprise (> 1000 emp.)
5.0 out of 5
"If you are looking to enable your sales team, look no further!"
Besides the fact that their customer support is incredible, the tool is flexible and has allowed us to get the right content to our sellers at the ...
MT
Marilisa T.Enterprise (> 1000 emp.)
5.0 out of 5
"Great experience with Highspot"
It is concise and thorough so it provides the necessary information in an aggregated way.
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Highspot Media

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1,158 out of 1,159 Total Reviews for Highspot

4.7 out of 5
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1,158 out of 1,159 Total Reviews for Highspot
4.7 out of 5
1,158 out of 1,159 Total Reviews for Highspot
4.7 out of 5

Highspot Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HighspotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Consumer Electronics
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

The navigation tabs on the left hand column are very useful if you know the group/org where the content you're looking for is maintained. This is not always the case. I find the search bar to be very effective in finding the documents/assets I'm looking for by simply searching by the subject. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

It's not always easy to understand whether an asset is the most recent version. Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

It makes it easy to find the content I'm looking for and generally organized in an intutive manner. Review collected by and hosted on G2.com.

YS
Director PP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

I can alwsys find the topic i am interested in. the search is pretty accurate. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

content needs more explicit guidance on wha tcan be used and how. also i had cases where the contetn was outdated and it wasnt mentioned. Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

content for speaking sessions. Review collected by and hosted on G2.com.

PH
Technical Account Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

• Robust content management

• AI-powered search functionality

• Detailed analytics and insights

• Customization and personalization options

• Strong security measures

• Responsive customer support Review collected by and hosted on G2.com.

What do you dislike about Highspot?

• Mobile accessibility needs to be better managed

• Sales training and onboarding features needs improvisation Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

customization and personalization options Review collected by and hosted on G2.com.

MJ
Account Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

Highspot is very user-friendly and has endless capabilities for strategic marketing campaigns to reach your customer base. I love the organization of spots and plays, as well as the Salesforce integration features when emailing a new pitch to a customer. It's an amazing way to track analytics and customer engagement from Highspot and Salesforce. As an organization, our sales team uses it daily! Review collected by and hosted on G2.com.

What do you dislike about Highspot?

I haven't found anything I don't like about Highspot. Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

Strategically reaching my customers throughout the school year and providing them with easy ways to preview our supplemental curriculum. Being able to track customer engagement benefits me by reaching out with additional information and scheduling Zoom meetings to present and do digital walkthroughs. Review collected by and hosted on G2.com.

LS
Principal Solution Architect
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

Curated content of high quality and quite current. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

Sometimes the content is a bit too high level and generic. And need to be augmented by more specifics Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

To find out how to posision our products based on industry or practical challenges. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

Ease of use and speed of inplementation. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

Don't like local lists versus glibal loat - causes tagging confusion. Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

Content sharing and onboarding. Review collected by and hosted on G2.com.

SB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Highspot?

I really like the simplicity of being able to search for whatever you need on highspot. The search function works as easy as any other internet browser, making it simple to locate any document, media, etc. I also like how our team can "pitch" content that can be tracked for analytics purposes. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

Sometimes, it can be easy to lose track of older, outdated content and it is important to stay on top of content. I would love if there was a flagging feature in highspot for outdated material :) Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

Highspot allows me and my team to provide content and strategies to our sales team, while also being able to track the usage of these items. The analytics allow us to see what is actually beneficial to them and providing support to their sales conversations, without causing us to spend extra time making resources that will go unused. Review collected by and hosted on G2.com.

CM
Sales Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

An easy to use, easy to navigate platform where I can store and access content in a really easy way. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

No problems so far! The content is easy to find and access and the updates are clearly signposted for my particular line of work. Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

I need to get acess to a wide range of sales support services as well as supporting documentation and case studies. Highspot offers a clear access dashboard and is easy to navigate. Review collected by and hosted on G2.com.

AD
Director of Sales Enablement
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

Highspot has being growing it's capabilities at an impressive rate since we've adopted it over the past few years. The continuous innovation gives confidence that the company has its eye firmly on the Enablement ball.

I've been super impressed most recently with the meeting intelligence capability and the way it's been integrated into the platform. Thoughtful execution on what's been somewhat of a commoditised feature of call recording and playback. Highspot have taken this to a different level building in coaching feedback and auto call assessment against rubrics. The capability of being able to also detect and report on content that's in highspot and included on meetings injested through the meeting intelligence tool is very impressive, I'd say game changing for product marketing. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

I really wish highspot would open up read only access as a non license requirement. Organisations have many roles that simply need to be able to view and access documents that are added to the platform. By requiring a paid (access only) license this can really knee cap adoption by some degree with teams being hesitant to store they content in the system in fear of inability to access by roles such as product management, tech support etc. the cost barrier to procure access only licenses for all these additional non sales roles is simply too prohibitive for most orgs. Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

Highspot is our primary enablement platform. We store all client facing marketing and sales resources, onboard and train our sales org and drive connectivity and conversation with our customers through digital sales rooms. Additionally we plan to explore further use via meeting intel capabilities. Review collected by and hosted on G2.com.

JW
Revenue Optimization
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Highspot?

Ability to share information internally or externally as needed Review collected by and hosted on G2.com.

What do you dislike about Highspot?

Limitations in search bar at the top. You want it to be like a google search and it isnt Review collected by and hosted on G2.com.

What problems is Highspot solving and how is that benefiting you?

Sharing content with sales teams and or customers Review collected by and hosted on G2.com.