Video Reviews
1,158 out of 1,159 Total Reviews for Highspot
Overall Review Sentiment for Highspot
Log in to view review sentiment.
Highspot's UI is easy to use for any kind of user persona and the customizable landing page and integrations make it simple to correlate content to user and have the user leverage the content. Implementation and integration is easy on the platform, it is more difficult on the content governance side than within the platform, adding content is easy and keeping content up to date is a quick step. We find users can easily visit Highspot and acquire their content / share content and move on to other tasks fluidly. Review collected by and hosted on G2.com.
Highspot tries to be a coaching company and a sales enablement SaaS application at the same time, which can cause misalignment. The platform has a lot of features that increase the cost to use and it's difficult to map RoI to those features. Review collected by and hosted on G2.com.
User friendly, clean interface. Great LMS compared to the other ones out there. Review collected by and hosted on G2.com.
They ignore bugs entirely too often, in favor of developing new features. They will also regularly go back-and-forth on time estimates for fixes and feature rollouts. Review collected by and hosted on G2.com.
Engagement feature that allows tracking the customers accessing our portal. Review collected by and hosted on G2.com.
Engagement editor could be better as some feature might not be available to us: update an uploaded document directly into the customer's portal. More choice on font, color, etc. Review collected by and hosted on G2.com.
Highspot is very easy to use. Our company uses it daily wether it's uploading content, creating Pitches, or finding resources.
I've reached out to Customer Support a few times and have gotten timely responses. In addition, my Account Manager is very insightful and is always willing to help. Review collected by and hosted on G2.com.
While I don't necessarily dislike this - their Learning Management System leaves some to be desired. It's rather basic but I believe this is a newer feature they're growing into. Review collected by and hosted on G2.com.
It is concise and thorough so it provides the necessary information in an aggregated way. Review collected by and hosted on G2.com.
Some times it may seem lengthy and hence time consuming to get to the appropriate info. Review collected by and hosted on G2.com.
Highspot is so user friendly and has so many different options to position our company products to prospects and current customers. I love the ability to track when documents are opened and viewed. Review collected by and hosted on G2.com.
I would say when a document is updated or removed from our company I have to request access or contact someone within our organization to access. Review collected by and hosted on G2.com.
Highspot is a great content management, training and coaching platform that allows us to equip, train and coach our sellers. We've been able to easily integrated into our existing tech stack to serve up content, sales plays, and even training directly in their workflow. It incorporates governance tools and features to ensure content stays current and continues to leverage AI to keep up with the changing business landscape. Our sellers engage with customer everday using Highspot or the Highspot extensions in Outlook, LinkedIn, Salesforce and Salesloft. We have also started to introduce the new Digital Room features and our sales team are excited to begin using them as a new way to customize & personalize communication with their customers. I'd also like to mention that the support and partnership from our account team and the support teams are top-notch! Although issues are rare, the support teams have been very responsible and have always resolved any issue in a timely manner. Review collected by and hosted on G2.com.
More flexibility in the smart page designer is needed to allow easier adjustments to image sizes and enhancements to training components to allow for survey style questions and unenroll individuals added to a course through a group. Review collected by and hosted on G2.com.
Highspot has consolidated information all Go to Market Solution sets and offering based on domains and industry verticals. Its easy to use and navigate across sections Review collected by and hosted on G2.com.
The updates and notifications can improve. Analyst relationships and content can improve in terms of recency and relevancy Review collected by and hosted on G2.com.
Everything is in one place from videos, documents, training material to compete decks. Review collected by and hosted on G2.com.
I wish HS allowed us to track how many hours of videos we've seen and how many pages total of documentation we've read. Review collected by and hosted on G2.com.