I love how easily searchable this platform is for sales and marketing. It creates a streamlined collateral delivery method for all of our teams. It is also extremely useful for version control (which was previously an issue for our team). I was very impressed by the analytics and pitch tracking as well. Review collected by and hosted on G2.com.
I found the analytics portion of the platform somewhat bare bones. Ideally, it would be more easily searchable and digestible. It is far superior to our previous tracking capabilities, but I still feel it could be more user friendly. Review collected by and hosted on G2.com.
Video Reviews
Highspot makes content curation a breeze!
Easy to Use and Effective
1,153 out of 1,154 Total Reviews for Highspot
Overall Review Sentiment for Highspot
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Besides the fact that their customer support is incredible, the tool is flexible and has allowed us to get the right content to our sellers at the right time! The analytics in the tool also allows us to keep track of who is using what content. We can then decide if it's worth updating that content (when needed) or dump it. We have changed over the span that we have had Highspot. We went through a complete rebrand, organization consolidation, including multiple companies while using this tool. And this tool has allowed us to do so without compromise. When we question how others are utilizing Highspot in a specific way, our account team has reached out to other customers to ask them. This has been a huge help so that we can learn from others. Product updates are done regularly to Highspot, improvements as well as any issues we may come across. You can't get much better than Highspot. Review collected by and hosted on G2.com.
Nothing. There are product enhancements I would love to see, but as far as disliking the tool? I don't. It's doing what it should, and I'm thankful for that! Review collected by and hosted on G2.com.
Your account team treats you as a thought partner and is dedicated to ensuring a successful implementation of their tool. With the platform and their service, the power of our single-person Sales Enablement and Product Marketing Teams has multiplied. Review collected by and hosted on G2.com.
Some of the reporting features, especially the beta features tied to business outcomes, can be buggy. The team is attentive and hands-on in helping resolve these bugs when brought to their attention but it can take time. Review collected by and hosted on G2.com.
Highspot makes it easy for me to post all approved marketing content for all team members to access. They can use parts and pieces and make something special for their situation while still using approved content. No more wasting precious marcom time creating one-off items the seller can put together themselves. I also love spots - places to educate and link to all the right stuff on a specific topic. Review collected by and hosted on G2.com.
Not Highspot's fault, but it's easy to get behind in cleaning/curating content. After a few years of use, a lot of junk has accumulated - and it's hard to find the time to keep things updated. Review collected by and hosted on G2.com.
The ability to share content through a digital room with the ability to track activity on content usage. We have had such good feedback from our external partners about the use of digital rooms and it's really been successful with our brokers and clients. Review collected by and hosted on G2.com.
Training course configuration. I feel like configuring course reviewers and course owners is not always straight forward. Review collected by and hosted on G2.com.
It's not LIKE, It's LOVE!!! Ive have been using Highspot since the beginning of 2023 and have implemented Highspot with 9 other departments.We have created 2 newsletters 1 internal and 1 external. Our Highspot Support person is amazing and always available for us to bounce things off of. We have about 200 users using Highspot at the moment. Review collected by and hosted on G2.com.
Honestly, my only dislike is and I don't want to call it a dislike but I think the admin panel needs to be reworked. but that's it Review collected by and hosted on G2.com.
- Their LMS (Training & Coaching) is phenomenal for a revenue org. Helps drive adoption of content, but is also designed to make sellers better, and make it easy for enablement to create, track and analyze. This has transformed our enablement and adoption of content
- Easy to use - both for those adding / managing content and those utilizing it
- Great analytics platform
- Strong team - Have used highspot for years and their CSMs, Acct Managers and Implementation team are above and beyond. Makes it easy to work with them and want to work with them Review collected by and hosted on G2.com.
It is an investment, especially Training & Coaching (LMS). It did take me quite a while to understand how to build and set things up properly for search/end user findability when I first learned the tool, so it is important to train/educate those who will be building (note Highspot has great training for this, but it still will be work on your end) Review collected by and hosted on G2.com.
Compared to the mess that is SharePoint and Teams groups, Highspot is a joy to use: it presents content in an easy to consume way, is searchable and easy to navigate. Above all, it looks like it comes from the 21st century: not just a random list of filenames but rather all the things one has come to expect: previews, summaries, ability to view content like presentations directly on the page. It's great to be able to share both internally and externally from the app. I love the fact that you can create your own "spot" for content and I also really like the fact that it's so easy to see when new versions of content become available.
Honesly, I wish we just collapsed *all* content into one place, like Highspot, because its version control is so good. It often gets rid of the issue of having to constantly re-download "the latest version" of things, simply becuase you can keep references to documents in your Spot and they will always be the latest version. Review collected by and hosted on G2.com.
I feel that sharing could be a little easier, especially for internal colleagues: it would be great to just right click something and send a link directly to a colleague by email (or Teams). Review collected by and hosted on G2.com.
Ease of use in regards to UI. Amazing UI. Very helpful and resoureful tool. Love that you can share , collaborate and send files on the platform internally and extrnally. I also love the mobile app for when I am on the go as well as the ability to have training courses as well as the email notifications and recaps. Review collected by and hosted on G2.com.
I do not dislike anything! I have no issues whatsoever with Highspot or the platform. It is perfect. Maybe cosmetically, is there a dark mode? Review collected by and hosted on G2.com.
Great features as well as the periodic release of new features, really improving on the value offering. Staying current is pivotal and Highspot does this well. Highspot has amazing customer support, and they really go above and beyond. Review collected by and hosted on G2.com.
Some integrations can take time to set up. Features for page/spot build is rather basic. Review collected by and hosted on G2.com.
Very organized. I can find everything in one place when it comes to my marketing emails.
It works great with Salesforce and Slack which is heavily used at my company.
It gives me real time data on emails.
I love being able to save templates. Review collected by and hosted on G2.com.
Not a bad thing to say. The software is absolutely perfect. Review collected by and hosted on G2.com.
