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21 Heyflow Reviews

4.2 out of 5
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21 Heyflow Reviews
4.2 out of 5
21 Heyflow Reviews
4.2 out of 5

Heyflow Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HeyflowQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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EW
Project coordinator
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Heyflow?

Heyflow is quick and easy to integrate. The online editor is really good and doesn't really need any explanation. There are always a few tricks, but these are explained to you in a personal conversation. The data can be further processed using many external tools, but also directly via Heyflow. The price structure is very interesting compared to the competition. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

Unfortunately, there are only three domains that can be activated for an account that offers 10 forms. Also, if you need more than 10 flows, you are forced to book a significantly more expensive package. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for sharing your positive experience with Heyflow! We're pleased that you find it easy to use and integrate and that the data processing options are helpful. We also appreciate your feedback on current quota limitations and will take your input into account for future updates to our pricing packages.

Robin A.
RA
CEO
Small-Business(50 or fewer emp.)
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What do you like best about Heyflow?

Easy to use, design, everything works... Perfect product all in all Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

High price.. prices are pretty high and many features only availible in packages that cost a lot of monex Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for your review Robin. It's great to hear that you are so happy with our product. We also appreciate your feedback around pricing and will take it into consideration for future changes to our structure.

Verified User in Staffing and Recruiting
AS
Small-Business(50 or fewer emp.)
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What do you like best about Heyflow?

It's pretty easy for you to build mobile friendly and high converting landingpages without a lot of work. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

The browser performance is sometimes pretty slow. They're doing some improvements, but it can be faster. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for sharing your feedback on Heyflow! We're thrilled to hear that you find it easy to use and are able to save time and effort in the building of high converting pages. We appreciate your input on the browser performance and are actively working on improvements to enhance speed and efficiency to provide a top-notch experience for our users.

Nils  L.
NL
Sales Development
Small-Business(50 or fewer emp.)
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(Original )Information
What do you like best about Heyflow?

Heyflow supports our lead processing and can also be used for automatic appointment scheduling via the interfaces. Using and building landing pages is quite easy, so anyone can use Heyflow without much experience. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

The A/B tests are not yet fully developed and therefore only have very limited informative value. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thanks Nils, it's great to hear that Heyflow is making lead processing easier for you! We value your feedback about the A/B testing and we are actively working to build out the functionality here to provide a more comprehensive solution for your needs.

DT
ceo
Small-Business(50 or fewer emp.)
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Review source: Organic
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What do you like best about Heyflow?

We liked the ablity to be able to create interavtice forms, however the secuirty risks the forms carried was concernging. Heyflow does interactive forms well, but needs to iron out the secuirty issues. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

When I signed up for Heyflow services on their website, the site stated that the site featured “data security and privacy” which can be found at their site: https://heyflow.com/features/data-security/. However, after I signed up and created a portal and the software was not able to work because it was Blacklisted. I was not able to use the software since large security online sites like Sucuri.com and PhisTank blacklisted their company portal. The company did not deliver on the security aspect that was stated when I signed up. The portal is still blacklisted and gives security warnings. I can't risk my clients customers being a risk for a phising attempt.

Terrible experience as their customer service handled this issue very poorly. I was on a trial which then paid for 1 month. After alerting the company of the security issues they said I didnt meet the criteria for a refund. I was disappointed they wanted me to risk my clients data. Please be very careful when considering HeyFlow fr your company or client. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow
(Original )

Hello Darren,

We're truly sorry about your experience, and we appreciate you taking the time to provide your feedback. Ensuring the security and privacy of our users' data is a top priority for us at Heyflow, and we understand your concerns regarding the blacklisting issue you encountered.

We attempted to provide guidance on how to address this issue both during your trial and after your voluntary transition to a paid plan. We're sorry if the solutions we suggested did not meet your needs or if there was any difficulty in implementing these recommendations.

If you would like to discuss this further, please contact us on support@heyflow.com.

Thank you for your understanding.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
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What do you like best about Heyflow?

- Easy "set up and forget" solution

- Making ongoing changes is also really easy

- Support responds quickly and is actually helpful

- Really high quality solution (speaking as a software developer myself) Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

- The block editor is a bit limiting sometimes

- Poweruser features like custom css and custom blocks would fix this issue, but they cost extra Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for sharing your positive experience with Heyflow, we're delighted you get so much benefit from it! Your feedback about the block editor limitations is noted, and we'll continue to work on enhancing the platform to better meet your needs.

Patrick M.
PM
Digital Marketing Manager
Small-Business(50 or fewer emp.)
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What do you like best about Heyflow?

Plenty of functionality and easy to use, easy to intergrate.

Complies with Google safe consent mode and can be configured to pass UTM & GCLID parameters.

John and the team are excellent with customer support. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

Not sure if Google Ads Enhanced Conversions can be used. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for your positive feedback! We're glad to hear that Heyflow and our team are so useful for you and that you could save on development costs.

Regarding Google Ads Enhanced Conversions, we don't have an out-of-the-box solution for this right now, but we're working on it for the future. In the meantime, you can try setting this up via customJS and a dedicated GTM container.

TA
Small-Business(50 or fewer emp.)
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What do you like best about Heyflow?

It is very easy to use and has a helpful support! Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

that i dont get a message before deactivating my flow when for example one field dont work anymore Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

We're glad to hear that you find Heyflow easy to use and that our support has been helpful for you, Tony! Thank you also for your feedback, we will take your suggestions into consideration for future improvements.

Stuart P.
SP
Head of Customer Acquisition
Small-Business(50 or fewer emp.)
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What do you like best about Heyflow?

The forms are supper easy to use, the support is great and they keep releasing new updates. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

Non that I can think of, The team are great Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

Thank you for your positive feedback! We're glad to hear that you have had a great experience with Heyflow so far and I'll be sure to pass on your praise to the support team!

Verified User in Online Media
AO
Small-Business(50 or fewer emp.)
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What do you like best about Heyflow?

It's extremely intuitive, customizable, and the integrations allowed us to use it with all the other tools we already use. Review collected by and hosted on G2.com.

What do you dislike about Heyflow?

The only negative I've found so far is the inability to remove certain data points from the analytics; if you use the form and then want to make adjustments based on feedback, and then you/your team test it out, that data is included in the aggregate and there is no way to clear it out without resetting ALL the data. Review collected by and hosted on G2.com.

Response from Véronique Martial-Gritter of Heyflow

We're thrilled to hear that you find Heyflow so useful and that it's a great fit into your tech stack! We also appreciate your input about the analytics feature and will take it into consideration for future improvements.