Heropa Reviews & Product Details - Page 3

Their willingness to solve challenges and their available support. Review collected by and hosted on G2.com.

Being on the other side of the Earth can present challenges and timings for meetings. Review collected by and hosted on G2.com.

Great platform, super easy to use, time to value in days

Heropa team and support exceptional Review collected by and hosted on G2.com.

If you're looking to set up Cloud environments in minutes, you can't go wrong with Heropa,

super satisfied Review collected by and hosted on G2.com.

Heropa has been very responsive to our support questions as we integrate their product into our training platform. When improvements to their platform are identified, they are happy to discuss making those improvements and providing a better experience for us and our customers. Review collected by and hosted on G2.com.

So far, we have been able to create all of the learning environments we need for our training program, but there is a learning curve. I would love to see their documentation improve. Review collected by and hosted on G2.com.

Happy with the flexibility the Heropa lab environment provided the students. The management tool allows you to reset or extend a lab for the students, view their workspace to help with troubleshooting.

The students are happy as the Server environment provides them with a sandbox to practice what they are learning and complete assessments from the comfort of their home. Review collected by and hosted on G2.com.

Initial setup time to ensure the environment meets the requirements of the assessment conditions. Review collected by and hosted on G2.com.

The responsive and dedicated staff, alongside robust but nimble technology. For people who need to be able to spin up detailed environments quickly and easily, Heropa provides a product that dramatically reduces the technical overheads of managing your own IaaS instance. Everything from Licensing to provisioning instances is "IaaS on easy mode." Review collected by and hosted on G2.com.

The only possible downside I could see is a high barrier to entry, however it is not an issue with my business as we were ready to heavily invest. Not to say the platform is too expensive, just that a lower tier could be less cost prohibitive for smaller businesses Review collected by and hosted on G2.com.

Several things:

1. The ability to view in real time what users are doing in their labs and quickly jump in to assist if needed.

2. Users don't need to install anything on their computers or configure any special network access. An up to date browser is all that's required to be able to remote access Linux & Windows VMs.

3. We deploy complex environments with several VMs and interconnecting private networks. Setting this up in Heropa was very quick and easy.

4. The fact that Heropa provides 24/7 support really helps out in the rare situations where something isn't working.

5. Heropa is completely encompassed into our brand. Users don't know what platform they're using and access is using a corporate domain name. Review collected by and hosted on G2.com.

1. I would like more documentation for released features and a clear road-map of what's expected in the future.

2. Some bite-sized video training would be helpful to direct first time users on how to use their lab workspace. Review collected by and hosted on G2.com.

We have been customer with HEROPA over two and half years and we really appreciate great support from HEROPA guys. Their services are exactly what we have been looking for and I think they have a really great product which is really realiable. They are constantly adding new features in their product, sometimes based on our input. Almost instant support is provided in case of any issues.

Features we like:

- ability to view all users virtual desktops during a training delivery

- easy setup of virtual environent

- avoidance of any firewall issues for user accesing HEROPA environment Review collected by and hosted on G2.com.

I can not think of anything that we would dislike. Review collected by and hosted on G2.com.

The general ability to self manage all aspects of the the events we run along with the flexibility to spin up instances on demand without the need to raise support ticket or request to our IT team cannot be understated enough. Review collected by and hosted on G2.com.

We were a heavy user of what were beta features. There for some features were not as stable as we had come to rely on but these were resolved and event enhanced based on our needs. Review collected by and hosted on G2.com.

I've had the pleasure of working a couple of support tickets with your support engineers and they have been nothing but outstanding to work with.

I'd like to take a moment to recognize Jason from the support team who was amazing to work with but went above and beyond even a month after my ticket was closed to ask about an upload that was broken and to see if I needed assistance. This really surprised me as you very rarely see this kind of proactiveness from vendors.

If all of the Heropa staff have the same characteristics as Jason, you guys have nothing to worry about! Review collected by and hosted on G2.com.

I wish I had something to dislike. You guys are awesome! Review collected by and hosted on G2.com.

Upskilled has been a customer of Heropa for over five years now and our experience has been great. The platform is reliable and their support is quite. Heropa platform integrates with our LMS so students can easily login to their required labs and complete required tasks.

One functionality that Heropa offers which is important for Upskilled is the possibility to offer Hyper-V nested virtualization, which enables our learners to access a variety of labs and gives us the flexibly to add more labs as require. Our students can get access to Hyper-V VMs from our Moodle LMS platform to perform advanced networking tasks and install a server's features and functions such as DHCP and DNS. We can also customize our labs to fulfil specific requirements and to map different qualifications performance criterias and elements. Review collected by and hosted on G2.com.

I wish they had a better reporting function to enable us reliable information about students completion rates, time spent in each lab and other relevant data. Review collected by and hosted on G2.com.