42 Heropa Reviews
Overall Review Sentiment for Heropa
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Heropa provides a unique cloud platform that enables fast and agile delivery of our education and training content to customers worldwide. The development of the content is easy and allows many of our technical people to contribute to the knowledge we provide through the Heropa solution. The team at Heropa is always receptive to our needs and undertakes to develop new features that enhance our customer experience. Heropa is a valued business partner that adds a digital education and training capability to our software portfolio of offers and differentiates us in the market. Review collected by and hosted on G2.com.
Sometimes the administration user interface is a little tricky to use and navigate. However, I would expect this to improve over time with new platform releases. Review collected by and hosted on G2.com.
It's a powerful tool that provides great flexibility to our training sessions. It's so easy to customize our environment to the different training activities.
When we have a problem they provide fast and reliable to support. Review collected by and hosted on G2.com.
While you are teaching, if you are going back and forward to live demo concepts in an environment, sometime is annoying to click the Retry to connect button so many times. Review collected by and hosted on G2.com.
- Using templates to built out different use cases / environments
- Meaningful features requests are considered on the roadmap and implemented pretty fast
- Great Support responses and short time for resolution
- Good access role and permissions
- Add our company branding Review collected by and hosted on G2.com.
Partially there are slow reaction times when accessing environments on the cloud depending on the cloud location where the environments are deployed. Review collected by and hosted on G2.com.
Great technology, continuous innovation, lots of flexibility, receptive to feedback and new ideas.
Performance and user experience is great - lots of customisation and branding options available to mirror our brand identity.
Excellent communication, top-notch team, could not ask for any more. Review collected by and hosted on G2.com.
Nothing to mention; support is outstanding, and I wish all software vendors were as receptive to legitimate feature requests as Heropa is. Review collected by and hosted on G2.com.
Heropa allows us to train partners on applications that are only available on MacOS... non trivial! I did extensive research into hands-on lab providers to easily spin-up macOS desktops and Heropa seems to be the only one out there. Their macOS lab capabilities are amazing - we can run both self-paced and instructor-led training on macOS desktops Review collected by and hosted on G2.com.
Would be great to be able to automatically record user sessions Review collected by and hosted on G2.com.
Heropa provides us with great way to train our employees. The hands-on labs are a great interactive format to keep learning interesting and engaging. The engineering team at Heropa have been super responsive to assist with our setup requirements. Review collected by and hosted on G2.com.
Nothing really. It’s been really reliable and just works. Review collected by and hosted on G2.com.
The support provided by Heropa is first-rate. They are quick with their responses and any issues are resolved in a very timely manner. Review collected by and hosted on G2.com.
The administrative UI is once in a while a little slow to respond to changes (for example, selecting checkboxes), but the Support team quickly responds if any issues arise. Review collected by and hosted on G2.com.
The support they offer is perfect, extremely responsive to all of our requirements. Review collected by and hosted on G2.com.
Nothing, I have been using Heropa for a year now. Any issue we have come across has been instantly seen to and nothing can be faulted. Review collected by and hosted on G2.com.
