The platform is amazing. It has changed the way we think about deploying both our class room and virtual events. Review collected by and hosted on G2.com.
There is not much to dislike. If there are any issues the support team are very reactive and accessible 24hrs a day. Review collected by and hosted on G2.com.
40 out of 41 Total Reviews for Heropa
Overall Review Sentiment for Heropa
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I have worked with a lot of software SaaS companies over the years and Heropa is one of the best! They truly partner with you as a client to understand your business needs and implement solutions that work. Heropa is continually improving their platform for the betterment of their users based on user feedback and requests. Heropa truly goes above and beyond! Our implementation was smooth and we have already received positive feedback from our customers! Heropa practices continous improvement based on client feedback and the support is top notch: Responsive, friendly, and quick. It is obvious that Heropa's team wants each client to succeed and will do anything within their power to make that happen! Review collected by and hosted on G2.com.
Across the board, Heropa performs well. When issues come up, they implement corrective action in a timely manor and work to eliminate the issue from occuring again. Review collected by and hosted on G2.com.
I value their prompt and thorough responses to both support questions and general inquiries about their solution. The simplicity of implementation, seamless integration, and overall user experience are truly exceptional. Review collected by and hosted on G2.com.
The help documentation would benefit from an update to incorporate details on Azure workflows. Review collected by and hosted on G2.com.
The folks at Heropa have been very easy to work with and have had a vested interest in seeing us succeed within their platform. They have worked tirelessly to enhance their product to best meet our needs. We have a great partnership going on here! Review collected by and hosted on G2.com.
Heropa is highly AWS focused, although they ramping up in the Azure space. I appreciate that they've taken the time to learn and grow their product to better support Azure. Review collected by and hosted on G2.com.
1. custom credential panel;
2. Heropa APIs;
3. Image template of VM Review collected by and hosted on G2.com.
User deletion along with the event deletion is not in sync even tho there is an option available in event policy settings. If you create users through Heropa API, event users won't be deleted automatically after the event ends. Review collected by and hosted on G2.com.
1. Modern Interface and User Experience At the forefront of our admiration for Heropa is their modern interface and user interface (UI). The front-end design is not only visually appealing but also intuitively navigable, making it a hit among our learners. The simplicity and sleekness of the design ensure that users can focus on learning without any distractions or complications.
2. Ease of Use for Learners Heropa excels in creating an environment where ease of use is paramount. Our learners have consistently reported a smooth learning experience, with minimal to no technical hurdles. This ease of use significantly enhances their learning process, making complex lab activities seem more approachable and less daunting.
3. Efficient Admin Console On the backend, Heropa offers an admin console that is a game-changer for administrators tasked with building out lab environments. The console is not just about control; it’s about streamlined efficiency for ease of implementation. It allows our team to manage and monitor lab activities with ease, ensuring everything runs smoothly behind the scenes.
4. Simple and Quick Template Creation The ability to create templates for launching lab environments is another area where Heropa shines. The process is straightforward and quick, which is crucial for us to save time and resources. These templates have been a key factor in our ability to scale our training programs without compromising on quality or speed.
5. Collaboration and Customization Perhaps what sets Heropa apart the most is their openness to collaboration. Working with them to customize their platform for our specific needs has been a seamless and enjoyable experience. Their team’s willingness to adapt and tailor their services to our requirements has not only made our lives easier but also enhanced our learners’ experience.
Heropa isn’t just a service provider for us; they are a partner in our educational journey. Their modern interface, ease of use, efficient admin console, excellent customer support and customizability have made them an invaluable asset to our organization. We look forward to continuing this fruitful collaboration and exploring new frontiers in virtual learning together. Review collected by and hosted on G2.com.
No dislikes. The Heropa platform has been serving our customer training needs, demos, and POCs quite nicely. Review collected by and hosted on G2.com.
We used Heropa to teach a one-day course on river ice modelling at a conference. It worked perfectly! We loaded the computer models and relevant model files onto the virtual machines and tested everything out ahead of time. On the day of the course, all 35 participants were able to login to the VM without any issues, and everything worked flawlessly. The VM was very responsive with no noticeable lag using the WiFi provided by the conference hotel. The customer support while setting up the VM and testing out the models was also excellent. I would definitely use Heropa again! Review collected by and hosted on G2.com.
No dislikes! It all worked great and we knew that customer support was available for help if we ran into any issues. Review collected by and hosted on G2.com.
The easy to use interfaces (UI as well as API) to schedule and launch a browser based VM. Review collected by and hosted on G2.com.
They are still building out their APIs, but tbh I can't think of an interface I need currently. Review collected by and hosted on G2.com.
Heropa offers a user-friendly platform for quickly setting up and managing servers for student labs. With the ability to create templates and launch servers in just minutes, integrating them into our courses is a breeze. We can easily monitor student progress and remotely access their servers. The variety of available platforms and the option for students to create their own Hyper-V virtual machines make Heropa an invaluable tool for education. Review collected by and hosted on G2.com.
No dislikes. The platform is user-friendly, and the support team is always ready to lend a hand with setup and troubleshooting any problems that may occur. Review collected by and hosted on G2.com.
Heropa provides a unique cloud platform that enables fast and agile delivery of our education and training content to customers worldwide. The development of the content is easy and allows many of our technical people to contribute to the knowledge we provide through the Heropa solution. The team at Heropa is always receptive to our needs and undertakes to develop new features that enhance our customer experience. Heropa is a valued business partner that adds a digital education and training capability to our software portfolio of offers and differentiates us in the market. Review collected by and hosted on G2.com.
Sometimes the administration user interface is a little tricky to use and navigate. However, I would expect this to improve over time with new platform releases. Review collected by and hosted on G2.com.
