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Helpspot Pricing Overview

Helpspot at a glance

With HelpSpot Cloud, we host and setup your HelpSpot site in the cloud for you in either the US or the EU. This is often the best option for teams who want to get started quickly.

With HelpSpot On-Premise you host HelpSpot on your own hardware and you're able to customize your setup however you'd like. Control the database platform, backups, and direct database query access.

Pricing is the same for both Cloud and Download usage.

We're happy to offer a 15% discount to qualified not for profit organizations and academic institutions.

Helpspot has 1 pricing edition that costs $699. A free trial of Helpspot is also available.
NamePriceFeatures
Up to 3 Agents
Starting at $699.003 Agents Per Year
Everything is included for one price. Change agent tiers at any time. Hosted in the US, EU, or on-premise.
  • Hosted or on-premise, same price
  • U.S. based email & phone support
  • No costly add-ons or limits

Helpspot pricing & plans

Free Trial is available
Pricing information for Helpspot is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Helpspot must be conducted with the seller.
Pricing information was last updated on October 09, 2024

Top Rated Helpspot Alternatives

Helpspot Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

$0.00Per Month
Free forever plan
  • Upto 2 agents
  • Knowledge base
  • Team collaboration
  • Knowledge base
  • Ticket trend report
Zendesk Support Suite
Support Only (Team)
$19.001 user per month billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history
TeamSupport
Chat Support
$29.001 agent / month
For better conversational experiences
  • Omni-Channel Conversation Management
  • Advanced Routing
  • Custom Branded Experiences
  • Conversation Collaboration
  • AI Assist (add-on)

Various alternatives pricing & plans

Free Trial is available
Pricing information for the above various Helpspot alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Helpspot Pricing Reviews

Tamara G.
TG
Business Development Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Helpspot?

that I can search for quotes down to the littlest detail like account number or name Review collected by and hosted on G2.com.

What do you dislike about Helpspot?

sometimes it freezes and i can not get in for a day or so Review collected by and hosted on G2.com.

What problems is Helpspot solving and how is that benefiting you?

Being able to find quotes fast helps the call move along for the customer Review collected by and hosted on G2.com.

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