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HelpDocs Pricing Overview

HelpDocs at a glance

We provide a pricing model that scales with your company.

Our Start plan helps you create and manage an out-the-box Knowledge Base, while our Build plan enables more advanced features, like multilingual and custom code.

Our Grow plan includes everything you need to create a segmented, highly advanced Knowledge Base that's perfect for larger teams. Create your own template with HTML, use Audit trail to keep track of activities, and make use of HelpDocs AI to create high-quality article drafts to speed up your workflow.

HelpDocs has 3 pricing editions, from $69 to $279. A free trial of HelpDocs is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Name	Price	Features
Grow	$279.00Per Month	Smart access control for bigger teams. Everything in Start & Build 50 team accounts (extra users: $100 per 100) 180 days historical analytics SSO with OpenID, SAML, JWT, and Slack Permissioning Machine translate 100 articles every month Audit trail lets you see who's done what HTML templates HelpDocs AI: Draft, rewrite, and generate meta information (1,000 credits per month) Flamegraphs Show More
Build	$139.00Per Month	Provide unique & proactive self-serve support. Everything in Start 15 team accounts Multilingual 90 days historical analytics Smart 404s Custom domain SSL Read-only API access Custom CSS & Javascript Subfolder hosting Lighthouse widget Machine translate 10 articles per month HelpDocs AI: Draft, rewrite, and generate meta information (650 credits per month) Show More
Start	$69.00Per Month	Keep your ticket volume at healthy levels. 5 team accounts Unlimited public visitors Unlimited articles 30 days historical analytics Custom domain Read-only API access Integrations Custom CSS HelpDocs AI: Generate meta information (200 credits per month) Show More

HelpDocs pricing & plans

Free Trial is available

Pricing information for HelpDocs is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HelpDocs must be conducted with the seller.

Extra user packages are available on the Grow plan.

Pricing information was last updated on February 07, 2025

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HelpDocs Alternatives Pricing

The following is a quick overview of editions offered by other Customer Self-Service Software

Document360 Professional	Contact Us5 Team Accounts (billed annually)	Ideal for growing teams needing robust documentation tools Everything in Free, plus Custom Domain 5000 Articles 1000 Private Readers 5 Editors API Documentation 2 Languages AI Writer Suite Advanced Customization Import from Word Export to PDF Onboarding 24/5 Support Show More
Freshdesk FREE	$0.00Per Month	Free forever plan Upto 2 agents Knowledge base Team collaboration Knowledge base Ticket trend report Ticket Dispatch Social Ticketing Data Center Location Email ticketing Show More
Intercom Essential	$39.001 Seat Per Month	The customer support plan for individuals, startups, and small businesses. Shared inbox Fin AI chatbot Public help center Ticketing system Channels: phone, live chat, social, email, SMS, WhatsApp Basic chatbots and automations Inbox views Fin AI Assist Fin AI Answers Banner messages Custom objects and events Pre-built reports Show More

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various HelpDocs alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

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