HelpCenter.io
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HelpCenter.io
By HelpCenter.io
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4.8 out of 5 stars
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2 HelpCenter.io Reviews

4.8 out of 5
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2 HelpCenter.io Reviews
4.8 out of 5
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4.8 out of 5
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HelpCenter.io Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Ma Fe R.
MR
Team Lead
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about HelpCenter.io?

I like it that it provides more option on the search results. Review collected by and hosted on G2.com.

What do you dislike about HelpCenter.io?

None for now, aside that sometime it provides generic answers on complex questions. Review collected by and hosted on G2.com.

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MB
Intergalactic Digi Geek
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about HelpCenter.io?

The main reason to choose HelpCenter.io was the fact that it integrates with Front. After running a test we were pleasantly surprised how easy-to-use yet advanced the system is.

Support from the HelpCenter.io Team is amazing. Questions are answered at lightning speed and tweaks are made to make the system better and/or easier to integrate. The team is reallu switched on.

Being able to manage several HelpCenters via one account is great. That really makes life easier when managing a variety of brands. Review collected by and hosted on G2.com.

What do you dislike about HelpCenter.io?

Two-Factor Authentication (2FA) would be great to secure the log-in process but that is a work in progress so it will be added soon. For now, a minor dislike but that will soon be taken care of. Review collected by and hosted on G2.com.

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Knowledge Base
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HelpCenter.io