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Hello Retail Reviews & Product Details - Page 2

Hello Retail Overview

What is Hello Retail?

Hello Retail e-commerce personalization software will increase the average basket size, convert more customers and increase your customer loyalty. Hello Retail personalizes your e-commerce store by displaying the right product to the right customer at the right time. Hello Retail creates a personalized experience through AI-based behavior recognition, resulting in solid product recommendations, search, and emails that will make more cross- and up sales for your e-commerce. Our approach to our customers is that your success is our success, so you will have experts onboarding and managing your account with you

Hello Retail Details
Languages Supported
Danish, English, Dutch, Norwegian, Swedish
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Product Description

Hello Retail is the fully managed service for personalizing the complete e-commerce shopping experience. Grow your webshop revenue.


Seller Details
Year Founded
2009
HQ Location
Copenhagen, Denmark
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®

HR
Overview Provided by:

Recent Hello Retail Reviews

Michael B.
MB
Michael B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent Service - Excellent value for money"
The most important feature of Hello Retail is their staff. They've been extremely helpful, dilligent, personable, and last but not least competent....
Pawel O.
PO
Pawel O.Small-Business (50 or fewer emp.)
5.0 out of 5
"Make life easier"
Search functionality. How easy it is to make changes in recommendations (filters, exclusions, etc). Best support ever :)
RL
Rasmine L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing datadriven tool optimizing the customer journey significantly! + Great communication"
The platform is easy and user-friendly, and I like the ability to customize the solution based on many different parameters. Also my client manager...
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Hello Retail Media

Hello Retail Demo - Personalized Search
Create a truly personal experience with Hello Retails loved and trusted search experience that creates a true feeling of convenience in the customer journey.
Hello Retail Demo - Dynamic Newsletter Content
Let Hello Retail manage what products brings the most personalized convenience in your newsletters!
Hello Retail Demo - Personalized Banners
Want to make sure your display advertising creates unrivaled performance? Use Hello Retails Dynamic Personalized Banners.
Hello Retail Demo - Product Recommendations
While consumer attention-span is going down, the need for showing the right product at the right time has never been more important. And that is why Hello Retails Dynamic Product Recommendations fit perfectly into your e-commerce strategy.
Hello Retail Demo - Triggered Emails
Abandon Cart? Price Drop? such notifications are worth gold and should be part of any mature e-commerce setup. The Conversion rate is amazing as the customer journey expands from the site to the customers own universe.
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Have you used Hello Retail before?
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27 Hello Retail Reviews

4.6 out of 5
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27 Hello Retail Reviews
4.6 out of 5
27 Hello Retail Reviews
4.6 out of 5

Hello Retail Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for Hello RetailQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
TL
E-Commerce Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hello Retail?

Professional deployment team and customer support. Easy and intuitive dashboard for admins. Integration with Mailchimp and most other email service providers. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

There may be easier ways to place the different widgets when pages change layout. Other than that, Hello Retail is a perfect choice for search and recommendations for our website. Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

The search engine has a 100% hit on the searches. Which means the customers are directed to their desired products or information fast. The recommendation engine is learning fast as the database grows. Review collected by and hosted on G2.com.

Mathias V.
MV
Co-founder and co-owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hello Retail?

Very satisfied with Hello Retail. Clear dashboard, good communication (very pro-active) and a solution that was fully adapted to our needs. Our search and recommendations are currently much better than a year ago when we weren't using Hello Retail. Very happy customer! Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

A few bugs from time to time, but nothing major and this is always solved very quickly. Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

Our search and recommendations are currently much better than a year ago when we weren't using Hello Retail. Review collected by and hosted on G2.com.

AV
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hello Retail?

Search and recommendation. It's awesome. Also for new product pages has great potential Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

Difficult to set up specially pages. Could be great if you can set it up by yourself instead of use the development team. Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

As mentioned above Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hello Retail?

Den största uppsidan med Hello Retail är givetvis att besökaren enklare hittar det som de söker efter. Du får även många nyttiga insights över vad som kan förbättras. Onboarding och vidareutveckling är något som Hello Retail verkligen sticker ut på. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

Inget som jag egentligen ogillar med Hello Retail, det kan vara lite svårt att förstå vilken uppsida du har med verktyget innan du testat det, det är nog det enda. Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

Vårt söker fungerar på ett tillfredställande sätt och vi har en väldigt hög CTR efter implementering. Vi ser också enkelt vad våra besökare efterfrågar och kan forma vårt sortiment och sökresultat efter det. Review collected by and hosted on G2.com.

Kihoskh W.
KW
Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Hello Retail?

Prime Customer Support. We changed from a competitor to Hello Retail and we instantly felt that they understood our needs and helped us execute and implement the product Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

Haven't had any issues so far that they didn't have a solution for Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

Hello Retails helps us to optimize our customer journey and will give customer based recommendations and usefull insights Review collected by and hosted on G2.com.

ES
Content Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hello Retail?

They always work fast and do what is best for your company's needs. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

Haven't discovered anything to dislike with Hello Retail yet. Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

We use Hello Retail for the website search and product recommendations. We can follow statistics and learn more about the customers behavior on-site with Hello Retail. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hello Retail?

The dynamic recom boxes is a great addition for our webshop. We also use the search engine, which gives us the possibility to adjust and optimize our results. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

The only negative i can say is that our shop isnt 100% compatible. So we always need a couple of weeks programing, setting up the systems. Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

We have a huge selection of items, so Hello Retails features brings the right products in front of the right customers dynamically. Review collected by and hosted on G2.com.

Mads B.
MB
Chairman Of The Board
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Hello Retail?

The combination of features and customizing to needs. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

The fact that a lot of the recommendation strategies often requires more human choices compared to some competitors who are all AI-based. But this can also be a strengt. Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

Dynamic product displaying. Review collected by and hosted on G2.com.

Jakob T.
JT
IT Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hello Retail?

hello retail offer a suite of products for webshops. We mainly use the search and product recommendation module. Their search plugin is really powerful, with intuitive setup, and statistics. Their support is really frendly and will customize it to your needs. Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

I really cannot think of any downside to their product. In the past, there have been some performance issues, but we have not seen that in recent years. All in all, nothing we dislike :-) Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

The shop system we use has a built-in search function, but that is really weak. So with the hello retail plugin, our search function is now very powerful. We get many helpful insights about what customers searched for, what search phrases turned up with no result aso. We can now set aliases for brands or words that people tend to misspell. Review collected by and hosted on G2.com.

KK
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Hello Retail?

From onboarding and implementation every step have been fast and well executed Review collected by and hosted on G2.com.

What do you dislike about Hello Retail?

That we didn't implement it before. Super user friendly Review collected by and hosted on G2.com.

What problems is Hello Retail solving and how is that benefiting you?

We're raising our conversion rate and getting bigger orders with the search and recommendations Review collected by and hosted on G2.com.