Top Rated Hello Retail Alternatives
Very satisfied with Hello Retail. Clear dashboard, good communication (very pro-active) and a solution that was fully adapted to our needs. Our search and recommendations are currently much better than a year ago when we weren't using Hello Retail. Very happy customer! Review collected by and hosted on G2.com.
A few bugs from time to time, but nothing major and this is always solved very quickly. Review collected by and hosted on G2.com.
26 out of 27 Total Reviews for Hello Retail
Overall Review Sentiment for Hello Retail
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The most important feature of Hello Retail is their staff. They've been extremely helpful, dilligent, personable, and last but not least competent. Without my Key Account Manager we would not be able to use this properly Review collected by and hosted on G2.com.
I don't have anything that I can subtract from the experience. The tech is good, the people are good. I don't have anything at present that I'm not happy with. Review collected by and hosted on G2.com.
The platform is easy and user-friendly, and I like the ability to customize the solution based on many different parameters. Also my client manager, Yaser, is super nice and helpful. Review collected by and hosted on G2.com.
Haven't experienced any trouble with Hello Retail so far. No dislikes! Review collected by and hosted on G2.com.
We partnered up with Helllo Retail to improve our customer journey. Finding the ideal solution can be difficult in a webshop with a lot of products to choose from. Even though our business and pricing set up stands out from a regular webshop, Hello Retail has been able to adjust their service to us. We see that visitors' search suggestions and recommendations impact conversions and customer satisfaction positively. Review collected by and hosted on G2.com.
We have not been able to track conversions 100% accurately. However, when we mentioned this to Hello Retail, they found a solution in Google Analytics, so we could see the impact. Review collected by and hosted on G2.com.
With Hello Retail you will always get the best advices for your site and they will always give you new ways of showing the right products for your costumers. Always quck responses and real retail experts knowing how the costumers works. Review collected by and hosted on G2.com.
The only downside we had was that the first year must be paid in full, not that this was a real problem just that a quarter or monthly plan would be our first choise if it was available. Review collected by and hosted on G2.com.
Hello Retail delivers a very good product that we are incredibly satisfied with. The search function and recommendation boxes have elevated our customer site and improved our customer experience by a mile. However, the very best thing about HR is their high level of service. Fast and smooth assistance no matter what. Always pleasant, easygoing, and service-oriented interaction. They are a fantastic partner. Review collected by and hosted on G2.com.
I have nothing bad to say about Hello Retail at the moment. The problems that have arisen have been resolved incredibly quickly. Review collected by and hosted on G2.com.
Search functionality. How easy it is to make changes in recommendations (filters, exclusions, etc). Best support ever :) Review collected by and hosted on G2.com.
There is nothing special I could put here. Review collected by and hosted on G2.com.
The search function is really good and provides good user-defined suggestions and order of the products. Review collected by and hosted on G2.com.
One should be aware of setting it up so that the search function loads quickly enough - otherwise, customers can still write in the "old" search field. Review collected by and hosted on G2.com.
Always super fast help and great to come up with new suggestions. We are very happy with their service. Review collected by and hosted on G2.com.
When we have had issues, the problems are always solved quickly. Review collected by and hosted on G2.com.
At first, we had some start-up problems with our search engine, but all the way through we had good communication and they managed to make our search engine just as we wanted.
Good communication
meetings with recommendations for what we can do better Review collected by and hosted on G2.com.
Because we had some problems with the search engine, it could be smart for Hello Retail, to act like a customer on the website. Review collected by and hosted on G2.com.
Service-minded staff, personal and professional! The Dashboard itself is straightforward to use when you want to make adjustments. Review collected by and hosted on G2.com.
The issues we have had have been resolved very fast. Review collected by and hosted on G2.com.
