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HealthEquity Reviews & Product Details

Marshall D.
MD
Transportation Planner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HealthEquity?

I really appreciate the investment features of the HealthEquity HSA, as they offer a simple way to grow my savings tax-free. The diverse range of low-cost investment options lets me tailor my portfolio to match my financial goals. It’s reassuring to have tools and resources that make managing my health and retirement savings so convenient and efficient. Review collected by and hosted on G2.com.

What do you dislike about HealthEquity?

While the HSA investment features are great, the program fees can add up. Review collected by and hosted on G2.com.

What problems is HealthEquity solving and how is that benefiting you?

HealthEquity is solving the challenge of saving for healthcare and retirement by combining tax-advantaged accounts with user-friendly investment tools. Review collected by and hosted on G2.com.

HealthEquity Overview

What is HealthEquity?

HealthEquity administers Health Savings Accounts (HSAs) and other consumer-directed benefits for our more than 12 million accounts in partnership with employers, benefits advisors, and health and retirement plan providers who share our mission to connect health and wealth and value our culture of remarkable “Purple” service.

HealthEquity Details
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Product Description

HealthEquity administers Health Savings Accounts (HSAs) and other consumer-directed benefits for our more than 12 million accounts in partnership with employers, benefits advisors, and health and retirement plan providers who share our mission to connect health and wealth and value our culture of remarkable “Purple” service.


Seller Details
Year Founded
2002
HQ Location
Draper, UT
Twitter
@HealthEquity
2,376 Twitter followers
LinkedIn® Page
www.linkedin.com
2,289 employees on LinkedIn®
Ownership
NASDAQ: HQY

Recent HealthEquity Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
3.5 out of 5
"Using through employer."
WageWorks has helped me tremendously with keeping track of various expenses throughout the year, including tax information, and various reimbursmen...
Marshall D.
MD
Marshall D.Small-Business (50 or fewer emp.)
5.0 out of 5
"HealthEquity Provides the Best HSA Experience"
I really appreciate the investment features of the HealthEquity HSA, as they offer a simple way to grow my savings tax-free. The diverse range of l...
Trevor M.
TM
Trevor M.Enterprise (> 1000 emp.)
4.0 out of 5
"Easy to navigate; great customer support"
Very easy to nagivate for those who lack computer literacy, simply select your claim from the dashboard and you'll receivce majoirty of the informa...
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HealthEquity Media

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Video Reviews

6 out of 7 Total Reviews for HealthEquity

3.9 out of 5
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HealthEquity Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Describe the project or task HealthEquity helped with:

WageWorks has helped me tremendously with keeping track of various expenses throughout the year, including tax information, and various reimbursments that can be done through the HSA. Review collected by and hosted on G2.com.

What do you like best about HealthEquity?

Insurance can upload information for you, and everything is listed by date. You also have many options to view information and filter it however you want.

They have recently been acquired by healthequity, which provides a new interface and home screen. It is straightforward to use and navigate. I also enjoy how easy it is to reimburse yourself and even pay the provider directly. Review collected by and hosted on G2.com.

What do you dislike about HealthEquity?

Sometimes it can get confusing when you have multiple transactions on one date; sometimes, they duplicate, and you must clip them.

The claims section can also get confusing since it doesn't always line up with your insurance claims, so be careful.

Though it seems all of the information present if accurate, you must be careful to double check and not assume it is. Review collected by and hosted on G2.com.

Recommendations to others considering HealthEquity:

I would highly recommend Wageworks for keeping track of HSA payments, reiumbursments, and receipts. It has an easy to use interface, and is easy to navigate and learn quickly. Review collected by and hosted on G2.com.

What problems is HealthEquity solving and how is that benefiting you?

I am using it to organize and keep track of our HSA account. I have realized that you can conveniently attach reciepts to your expenses, and it saves me time down the road not having to go back.

I am also able to better keep track of reimbursments, and it is easier to find costs that you might have paid out of pocket that can be reimbursed. Lastly, it allows me to pay the provider and reimburse myself, which is incredibly helpful. However, this can take weeks to process. Review collected by and hosted on G2.com.

Trevor M.
TM
Sales Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HealthEquity?

Very easy to nagivate for those who lack computer literacy, simply select your claim from the dashboard and you'll receivce majoirty of the information you are looking for. If you do run into issues, I find that customer support repplies rather fast and takes time to fully understand your issue before addressing it. Other HSA accounts tend to pass off your inquiry to other parties within the HSA without letting them know what exactly is going on which leads to long leads times to address inquries. Having acitivty from and center as some as you login makes it easy to see what majoirty of people that are loggin in are looking for, because of this I don't have to navigate to different parts of the website to get the information I need. Review collected by and hosted on G2.com.

What do you dislike about HealthEquity?

Do wish claims had more details explaing what actually took place during health inquiry. Also wish debating a claim was easier as you trypically have to submit multiple documents often times form different souces which can be rather confusing. Health provides and HSA's don't typically work hand in hand and because of this information that the HSA requires on forms isn't produced by the healthcare provided which leads to lots of phone calls and messages from the patient. Review collected by and hosted on G2.com.

What problems is HealthEquity solving and how is that benefiting you?

Health Equity solves problems related to payment inquries Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HealthEquity?

I like that my wife can use the card for medical expenses at the counter Review collected by and hosted on G2.com.

What do you dislike about HealthEquity?

It is difficult to get a hold of anyone. If my wife doesn't get her receipts in in time they shut off her card Review collected by and hosted on G2.com.

What problems is HealthEquity solving and how is that benefiting you?

Pay for medical expenses Review collected by and hosted on G2.com.

Jennifer H.
JH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about HealthEquity?

Health Equity's phone customer service is SUPERB! Anytime that I have had to call and ask questions for my client, they always picked up and were able to wlk me through the process. Review collected by and hosted on G2.com.

What do you dislike about HealthEquity?

Health Equity's web page is not the most user friendly however if you get in there and play around with the site it can be easier. You just hav to learn and call to ask questions. Review collected by and hosted on G2.com.

What problems is HealthEquity solving and how is that benefiting you?

The FSA and Dependent care can be deducted straight from an employee pay check however the commuter benefit does not work the same and can be a bit of a mess if you do not implement a monthly/quarterly upload. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about HealthEquity?

HealthEquity is good at facilitating direct deposit into the HSA account and quickly getting your HSA debit cards sent out. They have good integration with Paychex. Review collected by and hosted on G2.com.

What do you dislike about HealthEquity?

HealthEquity's website is very dated and hard to navigate. The fees they charge for various things is insane as well. You can not invest your HSA funds until the account reaches a certain limit. Review collected by and hosted on G2.com.

What problems is HealthEquity solving and how is that benefiting you?

HealthEquity allows me to invest part of my paycheck into my health savings account and with good integration with Paychex, I'm easily able to adjust that amount at any time. Review collected by and hosted on G2.com.

BD
HR Administration Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review