Hatch Pros and Cons

The best feature that Hatch offers for my business is the automatic text campaigns. Speed to Lead is a real thing and Hatch helps to make sure you get to your lead immediately, while they're still at the peak of their interest. Review collected by and hosted on G2.com.

If I had to choose something, I think the interface could be a little more efficient. Review collected by and hosted on G2.com.

I love being able to easily contact customers and setup automated campaigns. Review collected by and hosted on G2.com.

The IT side can be glitchy. I've had customers not launch into a campaign. Review collected by and hosted on G2.com.

Using Hatch gives our potential customers the opportunity to communicate in the fashion they prefer. Review collected by and hosted on G2.com.

Hatch has brought in over $1M in net sales in 3 months. There is nothing negative about this. Review collected by and hosted on G2.com.

Most people enjoy the ease of texting vs emails or talking. Hatch provides an easy way to do this and keeps records of it all! Review collected by and hosted on G2.com.

I have not found anything we do not like so far. Review collected by and hosted on G2.com.

The platform is user friendly and my account manager Matt is always available to assist Review collected by and hosted on G2.com.

There is nothing I Dislike. Everything we need, the software can do Review collected by and hosted on G2.com.

The best aspect of Hatch is how easy it makes it for our customers to communicate with us. We've found people much more willing to get back to us when it's made easy for them via text or email, and the results have been great. Review collected by and hosted on G2.com.

We have a little confusion every now and then as the automation that pulls people into Hatch means they may get a message after we've spoken to them separately. However, I'd much rather have this problem of occasional overcommunication rather than the opposite. Review collected by and hosted on G2.com.

I do not have the time or energy to reach out 7-10 times to every single lead we get when sales are not closed same day, this picks up the slack. The automated portion of the program is very helpful. Review collected by and hosted on G2.com.

I wish there was an easier way to have it "re-hash" people who were sitting in our CRM for a few weeks. There is no easy way to go in and add a list of emails or phone numbers to the rehash program and have it nurture them without reaching out to my representatives. Review collected by and hosted on G2.com.

Being able to quickly get messages sent to customers! Review collected by and hosted on G2.com.

I don't really have much to dislike about Hatch? Maybe updates to the app on your phone? Review collected by and hosted on G2.com.

How user-friendly it is. It was also easy to learen and understand and teach new agents. I would recommend Hatch to other solar companies as well as other sales organizations Review collected by and hosted on G2.com.

Hatch works well for low scaling but can it be used at a higher capacity. Review collected by and hosted on G2.com.

We have seen instant results! We absolutely love our rep Cameron. He has been fantastic! Review collected by and hosted on G2.com.

We have No issues as of now. Hatch has been excellent. A better service Titian integration would be nice, but the work around a do get the job done. Review collected by and hosted on G2.com.