Hatch Features
What are the features of Hatch?
Text Messaging
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- MMS Marketing
- Personalization
Channels
- Multi-Channel Coverage
Design
- Communications Strategy Development
- Create Content
- Personalization
- Inbound Identification
- Regulatory Compliance
SMS Platform
- Reporting
- Automation
- API Integration
Top Rated Hatch Alternatives
Hatch Categories on G2
Filter for Features
Development
Application Deployment | Provides tools for building, deploying, or integrating source code into hosted application. | Not enough data | |
Development Tools | Provides tools for writing code, editing code, syntax, debugging, or utilizing frameworks. | Not enough data | |
Development Environment | Provides tools for sharing code, tracking progress, and shipping software. | Not enough data | |
Language Support | Supports programming languages such as Java, C, or Python. Support for front-end languages such as HTML, CSS, and JavaScript. | Not enough data | |
Testing | Tests the functionality of a software application. Detects and diagnoses issues in application. | Not enough data |
Database
Database Management | Lets developers manage database services. Provides support for different types of databases and integration methods. | Not enough data | |
Analytics | Lets users analyze deployment, user, storage, and business metrics. | Not enough data | |
Auto Scaling | Provides tools or bots that scale services and data automatically or on demand. | Not enough data | |
Backup / Recovery | Stores versions of application and data or incrementally backs up data. | Not enough data | |
Storage | Provides scalable cloud storage for different forms of data. Store analytics and records for reporting. | Not enough data |
Infrastructure
Networking | Allows users to provision networks, deliver content, balance loads, and manage traffic. | Not enough data | |
Virtual Machines | Provides virtual networks and operating systems. | Not enough data | |
Security | Secures applications, encrypt data, and manage identities. | Not enough data |
Communication
Pop-up Chat | As reported in 11 Hatch reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives. | 89% (Based on 11 reviews) | |
Notifications | As reported in 16 Hatch reviews. Delivers notifications to both sides of the conversation. | 89% (Based on 16 reviews) | |
Targeted Emails | Sends automated emails to further engage clients and potential clients. This feature was mentioned in 15 Hatch reviews. | 94% (Based on 15 reviews) | |
In-App Messaging | Allows for live chat to be enabled within the app for customer help. This feature was mentioned in 13 Hatch reviews. | 92% (Based on 13 reviews) | |
Co-Browsing | Allows agents to join a customer's browser session and navigate through the website with them. | Not enough data |
Internal Use
Customization | Allows users to customize chat colors, text, logos, and branding. 17 reviewers of Hatch have provided feedback on this feature. | 91% (Based on 17 reviews) | |
Conversation Archiving | Archives conversations in a separate location for later reference. 14 reviewers of Hatch have provided feedback on this feature. | 92% (Based on 14 reviews) | |
Lead Development | Based on 14 Hatch reviews. Enables employees to denote potential customers. | 92% (Based on 14 reviews) | |
Knowledge Base | Based on 13 Hatch reviews. Establishes a knowledge base for employee reference during conversations. | 90% (Based on 13 reviews) | |
Team Inbox | Provides a central location for help requests, helping employees respond sooner. | Not enough data | |
Customer Profiles | Allows for the creation of profiles for contacts and customers. This feature was mentioned in 10 Hatch reviews. | 88% (Based on 10 reviews) |
Text Messaging
Bulk SMS | As reported in 31 Hatch reviews. Enables users to send mass text message campaigns | 82% (Based on 31 reviews) | |
Two-Way Text Messaging | Based on 34 Hatch reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty | 93% (Based on 34 reviews) | |
Text Scheduler | Based on 30 Hatch reviews. Provides the ability to schedule single or bulk text messages to recipients on a specific date and time | 90% (Based on 30 reviews) | |
Automatic Replies | Provides automatic text message replies to recipients 32 reviewers of Hatch have provided feedback on this feature. | 88% (Based on 32 reviews) | |
Automatic URL Shortening | Provides automatic URL shortening to use less characters via text 20 reviewers of Hatch have provided feedback on this feature. | 73% (Based on 20 reviews) | |
MMS Marketing | Sends out multimedia via text messages, such as coupons, pictures, and audio 25 reviewers of Hatch have provided feedback on this feature. | 83% (Based on 25 reviews) | |
Personalization | Offers features for personalizing text messages based on customer information or past behavior 34 reviewers of Hatch have provided feedback on this feature. | 88% (Based on 34 reviews) | |
Transactional SMS | Allows users to establish automated workflows and triggers to deliver transactional text messages This feature was mentioned in 23 Hatch reviews. | 90% (Based on 23 reviews) |
Channels
Multi-Channel Coverage | Software incorporates multiple digital communications channels. 24 reviewers of Hatch have provided feedback on this feature. | 90% (Based on 24 reviews) | |
Open Listening | Allows incorporation of inbound contacts from non-marketing channels. 19 reviewers of Hatch have provided feedback on this feature. | 82% (Based on 19 reviews) | |
Physical Media | Based on 17 Hatch reviews. Includes physical media (mail, flyers, billboards, etc.) in the channels mix. | 77% (Based on 17 reviews) |
Design
Communications Strategy Development | Based on 25 Hatch reviews. Allows planning and deployment of an overall communications strategy. | 87% (Based on 25 reviews) | |
Create Content | Includes or integrates with content creation apps. This feature was mentioned in 24 Hatch reviews. | 81% (Based on 24 reviews) | |
Personalization | Outbound communications are segmented and personalized. 33 reviewers of Hatch have provided feedback on this feature. | 90% (Based on 33 reviews) | |
Inbound Identification | Inbound contacts are identified and handled based on history. 27 reviewers of Hatch have provided feedback on this feature. | 88% (Based on 27 reviews) | |
Regulatory Compliance | As reported in 24 Hatch reviews. Software verifies compliance with GDPR, CAN-SPAM, and other legal requirements. | 94% (Based on 24 reviews) |
SMS Platform
Reporting | Based on 28 Hatch reviews. Provides pre-built or customizable performance reports | 80% (Based on 28 reviews) | |
Automation | Automates tasks and features for added convenience This feature was mentioned in 32 Hatch reviews. | 90% (Based on 32 reviews) | |
White Label | Based on 22 Hatch reviews. Offers a white labeling service for agencies or resellers to customize platform branding | 83% (Based on 22 reviews) | |
Text-to-Landline | Text enables landline phones so users can receive text messages sent to an existing business number This feature was mentioned in 20 Hatch reviews. | 68% (Based on 20 reviews) | |
Short Codes | Provides businesses with 5- to 6-digit short codes for running text marketing campaigns This feature was mentioned in 21 Hatch reviews. | 74% (Based on 21 reviews) | |
API Integration | Facilitates the integration of text messaging into existing business applications through an SMS gateway API 29 reviewers of Hatch have provided feedback on this feature. | 86% (Based on 29 reviews) |
