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Handshake Reviews & Product Details - Page 4

Handshake Overview

What is Handshake?

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations. Orders can be entered fast and submitted instantly.

Handshake Details
Languages Supported
English
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Product Description

Handshake is a sales order management app for wholesale.

How do you position yourself against your competitors?

Handshake is the B2B commerce platform that helps you be closer to your B2B customers.

Not just a leading B2B eCommerce company, Handshake also provides seamless ordering solutions for sales reps in the field so you have a single view of both your in-person and online sales channels.

Our customer ordering solution, Handshake Direct is your very own B2B eCommerce website, but also gives your buyers the convenience of a mobile ordering app. This is critical for many companies whose customers are often working in a stockroom, or on the floor of a retail store and need to scan products easily and easily create reorders using their phone.

Handshake Rep lets sales reps at appointments or tradeshows write orders fast, with the product and customer information they need to have more strategic customer conversations.

Handshake's customer success teams are also industry-leading, providing training and seamless integration of Handshake into your ERP.


Seller Details
Year Founded
2011
HQ Location
New York, NY
Twitter
@handshake
1,626 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

Mike E.
ME
Overview Provided by:
Chief Marketing Officer at Handshake

Recent Handshake Reviews

Amanda F.
AF
Amanda F.Enterprise (> 1000 emp.)
4.0 out of 5
"Useful and Efficient"
Handshake allows me to easily share opportunities with a target audience, collect information necessary, and keep track of interactions with and th...
JD
JULIA D.Small-Business (50 or fewer emp.)
0.0 out of 5
"Basic wholesale b2b"
Created linking trees (categories) for you based of similarities in your products/skus
Alec J.
AJ
Alec J.Small-Business (50 or fewer emp.)
2.5 out of 5
"Handshake was a terrific program, but it's been retired"
We sell a very visual, physical product. Handshake was focused on visual presentation, and supported high-resolution photos. It was a great way for...
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Handshake Media

Handshake Demo - Handshake Direct B2B eCommerce
Easy customer ordering on the web or mobile.
Handshake Demo - Handshake Direct B2B eCommerce Website
Your very own B2B eCommerce website and mobile app.
Handshake Demo - Handshake Rep Sales Order Entry App
Fast, intuitive order entry for sales reps
Handshake Demo - Handshake Rep B2B order entry app for sales reps
Customer, product, pricing and inventory information on-hand
Handshake Demo - A single, powerful website to manage your orders
Easily keep track of all your orders, customers, and inventory
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Have you used Handshake before?
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63 Handshake Reviews

4.2 out of 5
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63 Handshake Reviews
4.2 out of 5
63 Handshake Reviews
4.2 out of 5

Overall Review Sentiment for HandshakeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
PC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

As a sales tool Handshake is simplicity itself. It’s great as it’s on the phone and during a busy day I don’t miss a beat Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Every now and then it fails to sync which means shutting it down Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

It is a great resource to keep info in the one place and for pre call prep Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

Extremely easy to use, great platform, good customer service, company is continually looking to improve and add additional components that can work with various infrastructures. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Handshake is not yet fully functional with all infrastructures, and, there are a few programs, that don't have any programs that can integrate with said program. However, i do believe that handshake is continueally working on these issues. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

try it Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Increasing sales by allowing our buyers to see our products on their own time and buy direct from our B2B Web Portal, as we have our entire collection uploaded into handshake (pictures, descriptions, etc.).

Send detailed reports and orders, with pictures, direct to our buyers through handshake within 30 seconds. Buyers can even edit their orders and send back for finalization. Review collected by and hosted on G2.com.

OK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

Can show collections and send the order in ASAP without having to write anything Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Updates to products should be done on a regular basis, not so much a problem with handshake but with administration. Changes to products should be sent via email Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Faster implementation of orders, know what’s available immediately Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

Easy to show products to customers with multiple images, product info and more. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Sometimes feels a bit "laggy" when going form field to field. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

It's a great platform for trade show order writing. Also, when not at trade shows, I can quickly and easily share my catalog with customers and potential customers. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Trade show order writing. Customers like having orders emailed directly to them, and being able to know how much they've spent without me having to add it up. Review collected by and hosted on G2.com.

Verified User in Farming
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

It’s very customer friendly, the catelog feature is very helpful when looking a product that I am missing or may be a special order. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

The picture option is a bit slow, and at times some products are missing from the list, I have to do a search in order to get them on the screen. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Unlike with other devices and software, it’s easy to ensure that you don’t miss a product even if you are out of stock on the shelf Review collected by and hosted on G2.com.

AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

An easy way to track current and past orders along with customer information Review collected by and hosted on G2.com.

What do you dislike about Handshake?

There are some tweaks I would make - like the ability to record multiple contact names and phone numbers along with notes on contacts, etc. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

I think they make an effort to improve, and will change things when asked. I think overall it is a good product. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Ease of creating an order and sending a professional looking copy to our customers Review collected by and hosted on G2.com.

Jens S.
JS
Country General Manager
Design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

Been with Handshake since dawn of days and is super happy with the way it’s working and easy to setup. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Nothing to dislike. Most thing works perfectly Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Mostly online setups since we are worldwide operating Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

The ability to pull up my entire catalog & write an order while on the go is great. I love that I don't have to be on wi-fi to access everything I need. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

I wish there was a way to archive items that we no longer sell, but I still need access to. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

My reps are able to write orders and send them in immediately. No more waiting for faxes or scanned order forms. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

Easy ordering for customers and quick workflow for us. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Account requests should create an account in handshake that we can approve/disapprove. I should not have to copy/paste everything in. Also, when I save an order and confirm on the ipad, I can see the email being sent and customize it. On the Hub it auto sends and I cannot tweak it. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

I recommend it highly Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Dealer direct ordering Review collected by and hosted on G2.com.

BJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Handshake?

Organized and easy to use. Lots of great info on it Review collected by and hosted on G2.com.

What do you dislike about Handshake?

When the sync function doesn’t work. Always bad times. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Orders. Keeping track of what we’ve sold Review collected by and hosted on G2.com.