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63 Handshake Reviews
Overall Review Sentiment for Handshake
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The ease of the UI in job searching. It is so simple to navigate and filter for what you are looking for. Review collected by and hosted on G2.com.
There can be many different sections in Handshake (to look for jobs, make appointments, etc) and it's not always clear how to get to each section or what sections all exist. Review collected by and hosted on G2.com.
I love the ease of learning Handshake, it has been simple for us to grow the business to online also. Handshake has a beautiful outline and great functionality. Handshake has been easy for our Sales Team to create orders and submit them efficiently. I love that they can write notes on each order so our warehouse and merchandisers can know what to expect when they are out on the field. Quickbooks syncs with Handshake in a time frame that we can choose which is nice. Review collected by and hosted on G2.com.
It seems to have technical issues lately. But it is still doing justice, and better than what we had before. Review collected by and hosted on G2.com.
I used handshake as a portal for finding jobs and the most useful thing I found about was the the listing and compilation of jobs at one place. There are useful filters which help you to sort jobs of your choice and capacity. Review collected by and hosted on G2.com.
Handshake could have a better portal to connect to recruiters which I think is missing there! Review collected by and hosted on G2.com.
Sends you notifications of jobs that suit your interests, companies are able to send you messages Review collected by and hosted on G2.com.
Too many job postings, old ones are not deleted so you see a bunch of invalid job postings Review collected by and hosted on G2.com.
This software helped us go from manual order entry form on paper to remote syncing and bulk monitoring of orders with historical records. This has improved our operation in so many ways! We could not do what we do without Handshake. Handshake has a great support staff. Our issues are rare but when they do arise(usually our fault) we are assisted immediately. Review collected by and hosted on G2.com.
... When my coffee gets cold! We have 0 complaints about handshake service or functionality. Review collected by and hosted on G2.com.
Simplicity of customer facing portal, makes it easy for our clients (small business owners) to easily login and place orders. Migration of data from QB ( through Boomi ) was easy and we only have to to receive new items in one place (Quickbooks) which saves a bunch of data entry time. Review collected by and hosted on G2.com.
Lack of automation in approving customers, it's a manual process which can take up time. The support team takes forever to answer tickets and they don't properly follow up on tickets once they have responded. I've had to reach out to my AM on several occasions to help expedite a support request after it's been unattended for week. Review collected by and hosted on G2.com.
With handshake it is so easy to add products onto our online store. It's easy to change prices, make active or inactive . Review collected by and hosted on G2.com.
Sometimes we get glitches that do not allow me to confirm an order. Also, sometimes the orderes dont sync with my quickbooks/ Review collected by and hosted on G2.com.
The app is great! Being able to search accounts and products is the best Review collected by and hosted on G2.com.
The app works best on the iPhone, but other devices seem to lag. Usually the newer the device the better it works. I’m not sure why, but my brand new iPhone, it works perfect, but a brand new iPad, it lags, and anything older than a year and a half it just doesn’t work the way it should. Review collected by and hosted on G2.com.
I enjoy it when a customer calls me and I can look them up while I have them on the cell phone. No matter where I am I can put the customer on speaker phone pull the phone away from my ear and I can see their past orders, address and contact info quickly and easily. I love it when customers say, "Wow, you have a good memory!" when I'm actually just using Handshake. Thanks Handshake for making me look like RainMan! Review collected by and hosted on G2.com.
With the new iOS update it seems to crash often when switching from customer to customer and placing multiple orders quickly.
I wish there was an address look up on the app. If I get stuck forgetting a customer name and need to look a customer up by an address I have to wait until I get back to the office and use an old fashion computer, mouse and keyboard.
Also, Handshake has a tough time when copying and pasting new customer data from notepad into the Handshake app. I often pop between notepad and Handshake when adding new customer info. For example when I copy the customer name out of notepad and paste it into the name field in Handshake then pop back over to note pad and copy the phone number out of note pad and go to put the number into Handshake the name field has disappeared. Handshake seems to not be able to keep up with the sync and then just looses the info. I find myself pasting the name into the name field of Handshake several times before it sticks. Review collected by and hosted on G2.com.
