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Handshake Reviews & Product Details

KC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Handshake?

I enjoy it when a customer calls me and I can look them up while I have them on the cell phone. No matter where I am I can put the customer on speaker phone pull the phone away from my ear and I can see their past orders, address and contact info quickly and easily. I love it when customers say, "Wow, you have a good memory!" when I'm actually just using Handshake. Thanks Handshake for making me look like RainMan! Review collected by and hosted on G2.com.

What do you dislike about Handshake?

With the new iOS update it seems to crash often when switching from customer to customer and placing multiple orders quickly.

I wish there was an address look up on the app. If I get stuck forgetting a customer name and need to look a customer up by an address I have to wait until I get back to the office and use an old fashion computer, mouse and keyboard.

Also, Handshake has a tough time when copying and pasting new customer data from notepad into the Handshake app. I often pop between notepad and Handshake when adding new customer info. For example when I copy the customer name out of notepad and paste it into the name field in Handshake then pop back over to note pad and copy the phone number out of note pad and go to put the number into Handshake the name field has disappeared. Handshake seems to not be able to keep up with the sync and then just looses the info. I find myself pasting the name into the name field of Handshake several times before it sticks. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

Easy to use for on the go billing. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Billing is a breeze! I run a lawn mowing company and my product skus are services like lawn mowing, fertilizing, hourly labor charges and shrub trimming. You don't actually need a physical product to make Handshake work. Review collected by and hosted on G2.com.

Handshake Overview

What is Handshake?

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations. Orders can be entered fast and submitted instantly.

Handshake Details
Languages Supported
English
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Product Description

Handshake is a sales order management app for wholesale.

How do you position yourself against your competitors?

Handshake is the B2B commerce platform that helps you be closer to your B2B customers.

Not just a leading B2B eCommerce company, Handshake also provides seamless ordering solutions for sales reps in the field so you have a single view of both your in-person and online sales channels.

Our customer ordering solution, Handshake Direct is your very own B2B eCommerce website, but also gives your buyers the convenience of a mobile ordering app. This is critical for many companies whose customers are often working in a stockroom, or on the floor of a retail store and need to scan products easily and easily create reorders using their phone.

Handshake Rep lets sales reps at appointments or tradeshows write orders fast, with the product and customer information they need to have more strategic customer conversations.

Handshake's customer success teams are also industry-leading, providing training and seamless integration of Handshake into your ERP.


Seller Details
Year Founded
2011
HQ Location
New York, NY
Twitter
@handshake
1,626 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

Mike E.
ME
Overview Provided by:
Chief Marketing Officer at Handshake

Recent Handshake Reviews

Amanda F.
AF
Amanda F.Enterprise (> 1000 emp.)
4.0 out of 5
"Useful and Efficient"
Handshake allows me to easily share opportunities with a target audience, collect information necessary, and keep track of interactions with and th...
JD
JULIA D.Small-Business (50 or fewer emp.)
0.0 out of 5
"Basic wholesale b2b"
Created linking trees (categories) for you based of similarities in your products/skus
Alec J.
AJ
Alec J.Small-Business (50 or fewer emp.)
2.5 out of 5
"Handshake was a terrific program, but it's been retired"
We sell a very visual, physical product. Handshake was focused on visual presentation, and supported high-resolution photos. It was a great way for...
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Handshake Media

Handshake Demo - Handshake Direct B2B eCommerce
Easy customer ordering on the web or mobile.
Handshake Demo - Handshake Direct B2B eCommerce Website
Your very own B2B eCommerce website and mobile app.
Handshake Demo - Handshake Rep Sales Order Entry App
Fast, intuitive order entry for sales reps
Handshake Demo - Handshake Rep B2B order entry app for sales reps
Customer, product, pricing and inventory information on-hand
Handshake Demo - A single, powerful website to manage your orders
Easily keep track of all your orders, customers, and inventory
Answer a few questions to help the Handshake community
Have you used Handshake before?
Yes

62 out of 63 Total Reviews for Handshake

4.2 out of 5
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62 out of 63 Total Reviews for Handshake
4.2 out of 5
62 out of 63 Total Reviews for Handshake
4.2 out of 5

Overall Review Sentiment for HandshakeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Amanda F.
AF
Site Leader
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Handshake?

Handshake allows me to easily share opportunities with a target audience, collect information necessary, and keep track of interactions with and the status of candidates. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

I want more opportunities in Handshake to customize fields and determine what information is required vs. optional. Templated statements for required and preferred qualifications would help to easily build job descriptions. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Handshake allows up to reach a large audience of interested candidates. The platform sends email reminders when positions expires and as candidates apply, making it a virtual hiring assitant. Review collected by and hosted on G2.com.

Alec J.
AJ
Director Of Marketing And Product Development
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Handshake?

We sell a very visual, physical product. Handshake was focused on visual presentation, and supported high-resolution photos. It was a great way for our sales reps to present our products beyond what was offered in the paper catalog. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

The reporting was terrible, and the ability to integrate with our ERP was clunky at best, and required a 3-party API. Also, they sunsetted the program, so we had to make a switch. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

Shop elsewhere - the product is being sunsetted. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

We initially adopted Handshake to give our sales reps a tool to write orders in the field, and to directly submit them into our system, without the need for faxes or emails. It did a great job of that, and eventually we used it to power the shopping cart in our BtB eCommerce website. Review collected by and hosted on G2.com.

JD
Wholesale Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Handshake?

Created linking trees (categories) for you based of similarities in your products/skus Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Non responsive customer support. You are on your own. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

No longer using, went out of business. Review collected by and hosted on G2.com.

k e.
KE
Notary Public
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Handshake?

have the idea of creatives by home / garage offices portal as wholesaler Review collected by and hosted on G2.com.

What do you dislike about Handshake?

no not certain the demand of personal Shopify customers upsells details of no commercial products knowledge Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

have the resources for sales small home creatives by wholesalers also supplier direct buyers Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Handshake?

UC SANTA BARBARA uses it as their alumni platform for career. Seems good for a campus wide thing. Sends emails and in mails too. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Not well integrated with other apps etc. can be trapped in itself while it competes with linked in etc. seems it'll stay a stand-alone thing Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

Consider how the login process can be simplified since most people are more used to LinkedIn anyways Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Career listings, networking and online communication for campus wide community and employers. So far so good, no bugs Review collected by and hosted on G2.com.

Farjana Y.
FY
Research Assistant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Handshake?

There are so many things that I like. Events section is one of them. There are so many events happening every week, you can join as many you want. Take notes, ask yours questions. This events section really helped me a lot. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

As far now, there is nothing that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

I am using it more that 3 years. I would recommend every student, at least you can give a try. I am sure, you will love it. The features are great. You will got to know jobs, events happening around you or virtually. Employer or Recruiter will email you if they find your profile a match for the job. You can also apply for jobs that you like. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

I have joined many events sections. I took notes, asked my questions and that really helped me to prepare for my career or interview. Review collected by and hosted on G2.com.

Sarah S.
SS
Research Associate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Handshake?

The best part of handshake it that its relatively easy to filter required skills for applicants and to write job descriptions. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

I dislike that it can be difficult to create multiple job postings at once and keep track of applicants. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

We are solving the problem of staffing our research and development team. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Handshake?

Very simple and neat layout, Good for first time user, great customer service team Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Need 2 way communication inbuild for reps and back office, popup reminders like sticky notes. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

Very easy to use, great support team Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Order entry have been made really easy for office as well as sales rep, Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Handshake?

There are so many options for schools to choose from. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

Most schools did not accept me due to my score. Well, being brand new it automatically provides me with a low score. Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Unfortunately, I thought this may help with finding candidates but it really hasn't helped. Review collected by and hosted on G2.com.

Brittany S.
BS
Marketing Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Handshake?

I like how students and employers can get a better idea of their potential employee or workplace. It's easy to navigate and see events. Review collected by and hosted on G2.com.

What do you dislike about Handshake?

It is still new so only select companies use the program. Review collected by and hosted on G2.com.

Recommendations to others considering Handshake:

I recommend using handshake. Especially for students looking for events for job searching! Review collected by and hosted on G2.com.

What problems is Handshake solving and how is that benefiting you?

Finding careers and finding employees Review collected by and hosted on G2.com.