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Halosight
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Halosight
By Halosight
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Halosight Reviews & Product Details

Editadmin
Verified User in Retail
AR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Halosight?

Halosight changed the way we see and use data. Not only did they deliver the product we were promised, they went above and beyond to help us invent new features for our Users, using our newly processed "Halosight" data at the center. They helped us eliminate almost 80 fields our users were interacting with to self-categorize the data. Now our users enter everything into one field, and Halosight slices and dices it for us using our dictionary of terms. They aren't just a partner who will offer you a product and implement it in a cookie-cutter way, they figure out what's best for your Org and your users - providing tailored and customized products and services. I'm very proud to have them as a partner and the investment in Halosight has been worth it. Review collected by and hosted on G2.com.

What do you dislike about Halosight?

There isn't much to dislike. It is helpful to have experienced Admins on Staff to support the product and having someone who is experienced with data engineering/Einstein Analytics is also helpful, but if we did not have those, I believe that Halosight provides the support needed to maintain and enhance the product without it. Review collected by and hosted on G2.com.

Recommendations to others considering Halosight:

Use their project management software during implementation. Heavily define your dictionary of terms - seek input from other departments/people within the organization. If you support the Salesforce mobile app, call that our during the initial phases of implementation. Let them tell you what they can do for you - they dreamed up ideas we didn't think were possible. Review collected by and hosted on G2.com.

What problems is Halosight solving and how is that benefiting you?

No longer are we spending hours combing through text fields to understand sentiment and see what our Users are talking about - Halosight now processes that text for us and returns it to us in a digestible format, so we spend more time acting on that data, rather than reading it. Review collected by and hosted on G2.com.

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Halosight Overview

Editedit
What is Halosight?

Halosight is a technology company whose mission is to empower every Salesforce user to make better decisions using insights from support case histories. Our strategy is to build a scalable AI platform that powers role-specific augmented intelligence.

Halosight Details
Discussions
Halosight Community
Languages Supported
English, Spanish
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Product Description

Halosight is a conversational intelligence and analytics solution built for Salesforce that democratizes insights from cases, chatter, support notes, and conversations untapped within your organization.

Seller Details
Seller
Halosight
Year Founded
2019
HQ Location
Midvale, Utah
LinkedIn® Page
www.linkedin.com
28 employees on LinkedIn®
AS
Overview Provided by:
Adam Smith

Recent Halosight Reviews

Katie C.
KC
Katie C.Enterprise (> 1000 emp.)
5.0 out of 5
"Halosight provided insight and is a great collaborator"
Halosight provided a great deal of insight to our team and was very easy to work with. The speed of their NLP work greatly exceeded what we could d...
Read more
Verified User
E
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Halosight solution and team for the win!"
The solution has the right future vision and helps better understand your business, with a fantastic team driving it.
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Brings Value to Your Data"
Halosight changed the way we see and use data. Not only did they deliver the product we were promised, they went above and beyond to help us invent...
Read more
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Halosight Media

Halosight Demo - Dashboard example of insights extracted from unstructured data
Halosight Demo - Auto-Categorization example
Halosight Demo - Product Friction Dashboard
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2 out of 3 Total Reviews for Halosight

5.0 out of 5
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2 out of 3 Total Reviews for Halosight
5.0 out of 5
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2 out of 3 Total Reviews for Halosight
5.0 out of 5
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Halosight Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
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Katie C.
KC
Senior Manager, Advanced Analytics
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Halosight?

Halosight provided a great deal of insight to our team and was very easy to work with. The speed of their NLP work greatly exceeded what we could do in house and they were a pleasure to work with. Review collected by and hosted on G2.com.

What do you dislike about Halosight?

While we found some of the tools a bit tricky at first, Halosight was extremely helpful and quick to respond any time we had questions. Review collected by and hosted on G2.com.

What problems is Halosight solving and how is that benefiting you?

Halosight helped us extract topics and features from millions of data records. This enabled us to compare groups, discover new characteristics of our population, and enhance the overall experience at our institution. Review collected by and hosted on G2.com.

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Verified User in Computer & Network Security
EC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Halosight?

The solution has the right future vision and helps better understand your business, with a fantastic team driving it. Review collected by and hosted on G2.com.

What do you dislike about Halosight?

Limited availability to share insightful information (available only through Salesforce) Review collected by and hosted on G2.com.

What problems is Halosight solving and how is that benefiting you?

Built reports are good and what is even better is the insight derived from looking at all textual communication in aggregate. Review collected by and hosted on G2.com.

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Halosight