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49 Hailey HR Reviews
Overall Review Sentiment for Hailey HR
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Hailey is an HR system that covers all basic areas when it comes to HR master data an employee life cycle management. The UI is excellent and innovative, packed with functionality but still with an easy to use layout. It is very obvious that the people that have created Hailey really understand HR, that HR is not all about single functions but about process. Exemples on this is a complete process for salary revisions, but also the whole module of work flows. It is around the work flows that Hailey really excels, with the vast fleixibility for a user to create work flows e.g. for onboarding and offboarding with tasks sent out to various people in the organization. Another thing that Hailey excels at is the event driven architecture that allows a user to look at all KPIs and data at snapshots for a certain date back in time. On top of this, Hailey is very easy to implement, and integrate with other system, and the service from the Hailey staff, including support, is exellent. Review collected by and hosted on G2.com.
Hailey is a fairly new system in the market, but this also means that new functionality is built every month. Review collected by and hosted on G2.com.
The system is user-friendly, many functions in one system at a good price. Easy for managers to use, and all the managers at my job really appreciate the system as it has facilitated their daily tasks, including contract writing, documentation, and employee follow-up. Fast Customer Success that always solves the problem. We have been involved from an early stage, and my experience is that we have been able to influence by them listening to us and other customers regarding what is important to us. There is a big difference now in the system compared to when we joined at the beginning of 2022. It is a simple system for infrequent users. Review collected by and hosted on G2.com.
Since the system is under constant development, it sometimes happens when a new sprint has been rolled out that it affects our templates we have built by causing them to stop working. This usually becomes apparent when we try to send out a contract and it doesn't work. Then we have to start troubleshooting and sometimes contact customer success to resolve the issue. Review collected by and hosted on G2.com.
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Hailey HR is very user-friendly and intuitive as a system, which allows me to solve a lot on my own. If I still need help, their support is always super fast. Everyone I have met from Hailey HR has also left me with a very good impression, especially my contact person. Review collected by and hosted on G2.com.
It is not really something I dislike, but as with all systems under development, there are of course some features I am still waiting for. But I have patience and trust that it will come. Review collected by and hosted on G2.com.
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Hailey HR is a great system for an organization that wants to invest in an HR system that has all the basic functions, and doesn't cost a fortune. Hailey HR also provides great support and very professional staff, furthermore, they listen to the needs of their customers. The implementation was also seemless and we got a lot of help from Hailey. Review collected by and hosted on G2.com.
Hailey HR is a system with a lot of potential, but there are currently some functions that are not yet developed. Hopefully we will see a lot of improvement concerning preboarding and employee surveys next year. Review collected by and hosted on G2.com.
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Continuous improvements and updates, new features are introduced at a good pace.
User friendly, even the most hesitant user will find it easy and helpful.
A "wishlist" for users, I can easily suggest new features. Review collected by and hosted on G2.com.
No chat or realtime support. Support is available via email and fast, but I would appreciate a direct chat with a simple way of sharing screen och print screens.
That there is no way of distinguishing between employees who are active or on a longer leave. Ex; a person who is on a long leave of absence or a year of parental leave are still listed as "Active". Makes budgeting and planning difficult. Review collected by and hosted on G2.com.
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We have been involved early in Hailey's journey as an HR system and are extremely satisfied; the system has truly been a great tool for streamlining and digitizing our HR work. It is user-friendly for both admin as well as managers and employees and has been easy to set up to suit our group. The digital flow for employment with signing and workflows for onboarding, among other things, has facilitated our processes despite being spread across the country and allows us to easily track where we are in the stage.
The entire setup with conversation templates directly in the system means we avoid handling paper or folders on the computer that risk being lost. The luxury of being able to conduct employee surveys directly in the system means we also avoid bringing in an external system as we can easily customize our survey templates to fit both annually and monthly.
The support is extremely responsive to our requests and improvements we have suggested. And when we have needed support or had other questions, it has been very quick to get help, a big gold star to our contact person! Our managers are very satisfied with the system as a work tool and it has facilitated many aspects of their daily work. Review collected by and hosted on G2.com.
I have nothing specific that comes to mind right now. Review collected by and hosted on G2.com.
I like everything about Hailey HR and use the system daily. The system helps us ensure the quality of our various personnel processes, allowing us to easily and smoothly manage and document information about our employees. The fact that we can also create our own workflows to help us ensure we don't miss anything in handling, for example, a recruitment process or what needs to be done when an employee leaves, we find fantastic. Hailey HR also gives us the ability to create documents and contracts for digital signing, which we send out via the system to our employees – very efficient and simple. The fact that we can also manage our vacation planning, leave applications, and salary reviews in the system is something our managers appreciate greatly. I can simply say that Hailey HR has streamlined, digitized, and ensured the quality of our personnel process, and add to that the support from them is superb both during implementation and even after we got started. The fact that they constantly come up with new features and solutions is appreciated! Review collected by and hosted on G2.com.
We had wished that Hailey HR could also receive data and "communicate" with other systems to, for example, be able to import documents that have been registered for an employee in another system. Review collected by and hosted on G2.com.
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In my capacity within HR, Hailey HR facilitates the management of my workflow and the organization of employee-related data and documents. Thanks to their emphasis on user-friendliness, I can easily instruct my colleagues in the system. The Customer Sucess team are outstanding! Review collected by and hosted on G2.com.
We have been using Hailey for 1.5 years, and when we initially adopted the system, it was relatively new to the market. Their ongoing commitment to continuous improvement is a key factor that influenced our decision to select Hailey as our HR system. As a result of being relatively "young" as a HR system, we have been experienced occasional software bugs. However, the customer success team at Hailey is unparalleled in terms of their responsiveness and dedication to service. They have consistently addressed and resolved these issues with remarkable speed. Review collected by and hosted on G2.com.
We have been searching for a long time for a more complete HR system in which we could find efficiency, data management, compliance, onboarding & offboarding, employee self-service, recruitment, performance management, analytics, security, and all that we found in Hailey. Review collected by and hosted on G2.com.
I can not come up with an answer right now. Review collected by and hosted on G2.com.
That all information is gathered in one place. Automated workflows involving all relevant employees. Review collected by and hosted on G2.com.
We long for more features in the conversation templates and a bit more attention to their appearance, but as with everything else in Hailey, I am convinced that it will soon be in place. Review collected by and hosted on G2.com.