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Guidebook Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Guidebook Media

Guidebook Demo - Easily Build Your Next Event app
Whether you're building for mobile or a desktop experience, we've got you covered. Plus, everything syncs perfectly and automatically.
Guidebook Demo - Johnson & Johnson Streamlines Compliance with Guidebook
How the organization uses a mobile app to efficiently share accurate, critical company information across multiple countries
Guidebook Demo - How DECA Connected Virtual International Career Development Conference (ICDC) Attendees with Mobile
The Not-for-Profit Organization Hosted 17,000+ Students Virtually using Guidebook
Our new brand!
Play Guidebook Video
Our new brand!
Orientation Excellence: How NC A&T State University Modernized the New Student Experience
Play Guidebook Video
Orientation Excellence: How NC A&T State University Modernized the New Student Experience
Kennedy Jenks - No More
Play Guidebook Video
Kennedy Jenks - No More "where do I find...?"
Purdue University and Guidebook - The Dwindling ROI of Print
Play Guidebook Video
Purdue University and Guidebook - The Dwindling ROI of Print
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Guidebook Reviews (367)

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Reviews

Guidebook Reviews (367)

View 1 Video Reviews
4.4
367 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Guidebook, making event management straightforward and efficient. Many appreciate the ability to make real-time updates and customize their event apps, enhancing attendee engagement. However, some users note that the initial setup can be time-consuming, particularly for larger events.

Pros & Cons

Generated from real user reviews
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Verified User in Mining & Metals
AM
Small-Business (50 or fewer emp.)
"One of the Best Options Available for Small Meetings"
What do you like best about Guidebook?

I've been using it for years, so I'm pretty familiar with it, how to uploads items, how to make changes. It's easy to make changes and push out an update at the last minute, such as when a speaker cancels. For users, once they download the app, it's pretty user friendly. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I prefer the metered guide, since it is much more affordable for my small meeting. Guidebook offered me a discount to help transition to the new pricing structure, but I suspect I'll have to find a less expensive alternative going forward. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

Thank you for your feedback. We understand the importance of affordability, and we're constantly working to provide the best value for our customers.

DL
Marketing & Communications Specialist
Mid-Market (51-1000 emp.)
"Great app for sharing conference information."
What do you like best about Guidebook?

Easy to use and update! Our guests and lecturers really seemed to like the platform, and I was happy with the options that were available (ex. adding photo albums, maps, schedules, etc.) Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

There are a few user experience things that took some figuring out, but overall I had a positive experience. Unfortunately they changed their subscription types part way through setting up our guide that caused a small publication snag. The change was a little disappointing because in previous years we were able to use a year round guide for the price we paid, but they changed it to a 90-day guide. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

Thank you for sharing your positive experience with Guidebook! We're thrilled to hear that you found the platform easy to use and update, and that your guests and lecturers enjoyed it. We appreciate your feedback on the user experience and subscription changes. We're constantly working to improve our services and will take your comments into consideration. If you have any further concerns or need assistance with your guide, please don't hesitate to reach out to our support team. We're here to help ensure your experience with Guidebook is as smooth and successful as possible. Thank you for choosing Guidebook for your conference needs!

Verified User in Aviation & Aerospace
AA
Enterprise (> 1000 emp.)
"Great platform for keeping interns engaged and communications organized!"
What do you like best about Guidebook?

The most helpful feature of Guidebook is that it offers a plethora of tools that helps to support our intern programming opportunities and events. It also is a great tool and platform for our interns to connect ahead of the internship program. The capabilities behind bulk uploading and integrating the intern class into the app is also very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Our team would like to explore and customize the Leaderboard feature further to help with program engagement and enhance their overall experience; however, we are limited to only the pre-loaded challenges. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

It's fantastic to hear that Guidebook has been instrumental in supporting your intern program and increasing engagement. We appreciate your feedback about the Leaderboard feature, and we'll certainly take that into account as we continue to enhance the platform.

Verified User in Higher Education
UH
Enterprise (> 1000 emp.)
"Great so far but needs work"
What do you like best about Guidebook?

Guidebook is easy to get used to building within as a first time user, especially if you are using templates. If you do get stuck, there is a wealth of help online on their website and the customer service is very proactive. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

So far you cannot directly replicate the app as an online version. This is unhelpful in terms of accessibility for things like screen readers etc. In addition to that, you are only able to upload files as PDFs. This means users cannot download something like a template and use it for their own purposes - we would have to create a dropbox or cloud link and get the raw document to them like that. This is a significant yet simple feature that is lacking. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Enterprise (> 1000 emp.)
"Guidebook during a big event"
What do you like best about Guidebook?

What I like most about guidebook is the UI is pretty simple to understand. It has a bit of a learning curve but once you get the idea of what you're looking for, the app is simple to use throughout a long event. I would open the app multiple times a day for different actions. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I would say sometimes the app would not be ready for such a big event so when we are using it, it takes about 20 minutes for us to be able to log people in and use it. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Small-Business (50 or fewer emp.)
"Guidebook made it easy!"
What do you like best about Guidebook?

I loved how easy Guidebook made it to create and customize our event app. The user-friendly interface let me update schedules and content on the fly, and attendees appreciated having everything in one place. It was a great tool for keeping everyone informed and engaged before and during the event. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

One thing I wish Guidebook offered was more flexibility in customizing and designing the homepage. It would be great to have more options for layout, branding, and adding additional buttons or quick links to better fit the unique needs of our organization’s events. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

We're love to hear that Guidebook has made it easy for you to create and customize your event app! Our user-friendly interface is designed to help you keep your attendees informed and engaged.

Verified User in Higher Education
AH
Small-Business (50 or fewer emp.)
"Effortless Event Tracking with Clear Group Organization"
What do you like best about Guidebook?

Very clear to show the events throughout the day and which groups belong to each event. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

I have to create the event each time, and cannot duplicate it. Review collected by and hosted on G2.com.

Elizabeth S.
ES
Associate Director of Career Services
Enterprise (> 1000 emp.)
"Small Guide for University Program"
What do you like best about Guidebook?

The personalized suggestions from our Guidebook rep were incredibly helpful and overall made the event go smoother! Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

It took a little time to figure out some of the features, especially splitting our participants into tracks. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

It's great to hear that our personalized suggestions were helpful in making your event go smoother! We understand that some features may take time to figure out, and we're continuously working to improve the user experience. Thank you for sharing the benefits of using Guidebook, such as reducing paper usage and cost, and increasing participant engagement with the schedule.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Easy to Use"
What do you like best about Guidebook?

Easy to use, has most of the features we need included at the base price, no add on fees. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Publishing updates didn't always work correctly. Some users onsite were unable to open the app without difficulties but we worked through it. Review collected by and hosted on G2.com.

Response from Nathan Meyer of Guidebook

Thank you for your important feedback. We always appreciate people taking the time.

I am sorry the publishing updates didn't always work, I would be happy to look further into this for you to ensure it doesn't happen again?

Really glad you were able to achieve so much through using Guidebook.

Regards,

Nathan

Verified User in Events Services
UE
Mid-Market (51-1000 emp.)
"Easy and customizable application creation and experience"
What do you like best about Guidebook?

Easy to integrate and configure. The options to customize it. Review collected by and hosted on G2.com.

What do you dislike about Guidebook?

Advance options to customize the user interface Review collected by and hosted on G2.com.

Questions about Guidebook? Ask real users or explore answers from the community

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GU
Guest User
Last activity about 2 years ago

What is Guidebook used for?

GU
Guest User
Last activity over 2 years ago

What does Guidebook do?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

7%

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Guidebook Features
Event agendas and schedules
Floor plans / maps
Social media integrations
Event website creation
Event creation
Meeting Scheduling
Integration / APIs
Virtual Networking
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Guidebook