Guidebook Reviews & Product Details

I love using Guidebook because it’s become the gold standard in our industry for a reason. It’s intuitive, flexible, and built with users in mind. The platform is easy to customize, which allows us to create polished, engaging guides that fit our campus and event needs perfectly. Whether it’s for students, staff, or conference attendees, people find it easy to navigate and genuinely useful.

What sets Guidebook apart, though, is the team behind it. Their staff is incredibly supportive, responsive, and genuinely invested in our success. They don’t just provide a product, they build relationships, checking in regularly, celebrating our milestones, and helping us troubleshoot any challenges that come up. It feels like having a true partner who wants you to shine. Review collected by and hosted on G2.com.

The only downside is the cost. Smaller organizations or programs with limited budgets may find it difficult to afford. That said, Guidebook’s pricing does seem to scale based on size and need, so there’s flexibility depending on the scope of your use. Review collected by and hosted on G2.com.

This product is brilliant, its very easy to use and intuitive. i was recommended this product by a colleague who already used this service for his event. because of his recommendation i have used this product for 1 of my other event which i hosted in June 2025 . and i am currently using this product to build another guide which will go live sometime next week. Review collected by and hosted on G2.com.

i have no bad things to say about this builder. Review collected by and hosted on G2.com.

We are receiving more regular updates in terms of new functions and different ways to use guidebooke Review collected by and hosted on G2.com.

Higher education is really under major budget restrictions. I know that reducing pricing is not easy for companies but if there was a way to help us it would be amazing. Review collected by and hosted on G2.com.

The customer support is always very responsive and efficient. I am always confident that they’ll quickly resolve any problems I may have. Review collected by and hosted on G2.com.

I currently don’t have any dislikes. The app is easy to use for the creator and the user. Review collected by and hosted on G2.com.

I’ve really enjoyed using Guidebook—it’s so easy to work with on the admin side, and being able to make real-time updates has been a huge plus for keeping our event running smoothly. It’s also super simple for attendees to use and looks great on their end, too. But honestly, the best part has been the customer service. Our rep, Christian, is hands down the most responsive and attentive rep I’ve ever worked with, and the tech support team is always quick to jump in and help with any questions or issues. Review collected by and hosted on G2.com.

I think there’s room to elevate the impact of the banner ads—currently, their size limits visibility and reduces their overall effectiveness. I also ran into some challenges creating the graphics; more detailed design specs or templates would be really helpful here. Additionally, the process for bulk uploading sponsor logos felt a bit manual and time-consuming—streamlining that workflow could save a lot of time on the backend. Review collected by and hosted on G2.com.

Once the app is created for your event, it was easy to make edits. We could add or remove certain features without much trouble. We did receive positive feedback from those attendees that came for the networking component. Review collected by and hosted on G2.com.

Maybe it's from lack of frequent use with the app, but creating the event from scratch was very time consuming. Given the size of our event, we debate whether or not it's worth the time and cost each year. Review collected by and hosted on G2.com.

I like that Guidebook is a customizable app allowing for tailoring experiences to specific target audiences with unique tracks. This customization helps in creating an experience that I can be proud of in a relatively short amount of time. I particularly appreciate having a representative available to assist with this process, ensuring smooth creation and execution of plans. Additionally, Guidebook is user-friendly, making it easy to use without significant difficulty. Review collected by and hosted on G2.com.

I think the option to copy for the schedule is something that would be helpful. Additionally, there are times where the platform could be more inclusive and intuitive. Review collected by and hosted on G2.com.

Ease of publishing and editing the application Review collected by and hosted on G2.com.

Problems with the Networking tool, problems with push notifications on Android devices, some problems with logging in on Android devices. Review collected by and hosted on G2.com.

Now as a user instead of an implementer, I appreciate how easy it is to use. Review collected by and hosted on G2.com.

Move the notifications tab to the top to make it more obvious. Review collected by and hosted on G2.com.

Guidebook helped us create a conference that connected with our audience. It was extremely easy to set up, and gave us ample data to share following the conference. We had a great experience with set up with an excellent rep who walked us through all the features available. Review collected by and hosted on G2.com.

There were no real downsides to the use. Our issues tended to be on a user basis, but through our training we were able to get attendees up and running. Review collected by and hosted on G2.com.