The service itself is exactly what I need, but in addition, as someone who asks A LOT of questions, their customer service and Help chat is awesome. Review collected by and hosted on G2.com.
I've been using it for a month, and I have no dislikes at this time. Review collected by and hosted on G2.com.
It is very easy to use. The ability to both generate leads and create email drips in one tool has been so helpful. And the support is fantastic. Great bang for your buck! Review collected by and hosted on G2.com.
As with all lead gen tools, the results can be mixed but we have been ability to generate a large majority of qualified leads using the tool. Review collected by and hosted on G2.com.
I've never met a CS team that helps like in Growbots. They solve basically every problem in seconds and are super friendly. Whenever I have some issues it's solved within minutes. Review collected by and hosted on G2.com.
Level of personalization could be better Review collected by and hosted on G2.com.
Growbots helps us find prospects, send targeted email campaigns and close more deals. We are more efficient and this has streamlined our entire sales process. Review collected by and hosted on G2.com.
The ability to read whether a response is a cold or warm response is not always accurate. Review collected by and hosted on G2.com.
It is easy to reach potential clients. Customer support is perfect, whenever I was in doubt, they were able to solve it with easy. Review collected by and hosted on G2.com.
I like, there is no objections from my side. Review collected by and hosted on G2.com.
I think Growbots is the outbound automation platform with the best price-quality balance currently available. Once you have mastered the UI and the core functionalities it becomes very easy to use and demands minimum attention. The perfect tool for tech-savvy users who don't really need a lot of additional bells and whistles. Review collected by and hosted on G2.com.
The platform doesn't really learn, the AI / machine learning side is very basic. Contacts are not globally updated, is hard to pause a campaign and maintain consistency at the same time, the contact import process makes a lot of incorrect assumptions and can't be fine tunned, etc. For me, Growbots is a platform on its early stages - with a bright future ahead - and must be judged for that and not for what it can be. I hope the team is working hard on taking it to the next stage! Review collected by and hosted on G2.com.
Growbots is a step toward integrating a contact database with an email sequencing tool. Unfortunately both of these elements have serious errors. Review collected by and hosted on G2.com.
It's time-consuming to manually ensure each contact is still with the company (Growbots claims they refresh their data each quarter - I've found records that have 2 year old information) and not located in the EU (support claimed they removed all European leads due to GDPR - I constantly find them and have to remove). After this manual process of looking at each lead, there is still a ~7% bounce rate. The product itself is not intuitive, features like OOO rescheduling do not work, and support has the constant refrain of "we've let our devs know, sorry" Review collected by and hosted on G2.com.
Integration with HubSpot allows us to "graduate" leads that exhibit interest intent into HubSpot and maximize our outbound outreach without potentially harming our core domain reputation and also ensures each new HubSpot contact has the richest contact detail available prior to the rep following up personally. Also fabulous that we're only offered contacts for purchase that don't already exist in ou HubSpot DB. Review collected by and hosted on G2.com.
Bummer to not be able to resequence purchased leads into other campaigns by state when territory reassignments occur without exporting/importing. (Challenge with imports--including re-importa--is that they're not cross-checked against HubSpot DB the way that Growbots generated leads are.) Review collected by and hosted on G2.com.
The service is reliable and effective. The support and available information has been wonderful. Even the sales process was perfect for us and our needs. Review collected by and hosted on G2.com.
No Complaints at all. Although it is not designed for all marketing scenarios, the functionality is so rich that it can be creatively used for many situations. Review collected by and hosted on G2.com.