The customer service is stellar. Email campaign management is great. Review collected by and hosted on G2.com.
The people database is not as good as Zoominfo. But, Zoominfo is much more expensive. Review collected by and hosted on G2.com.
The email campaigns and automatically following up with prospects. Review collected by and hosted on G2.com.
I have less prospects to reach out to now and wish I had started a little slower and methodical when I first started out. Taking time to do personalizations would have went a long way. Review collected by and hosted on G2.com.
I like the "all-in-one process", meaning you have only one window for high quality prospecting, handpicking leads, and creating and sending email campaigns. Also, you can benefit from highest level expertise offered by Growbots team, that will be happy to help you with on each step of your way. Review collected by and hosted on G2.com.
I don't think I can call it dislike, but I would be even more happy with the product if the discount for additional users would go deeper :) Review collected by and hosted on G2.com.
A great interface and resource center. Able to easily manage multiple campaigns. Superb support. Good lead generator. Able to import our own leads and use them at no extra cost. Great value for the cost. Review collected by and hosted on G2.com.
Sometimes a lag when refreshing prospect list. Review collected by and hosted on G2.com.
Being able to scrape leads, enroll them into a cold sequence, then check those who engaged (opened and clicked), move them into a warm sequence with personalized emails/calls/social touches, to eventually book for a demo. Review collected by and hosted on G2.com.
If I had to say 1 thing - I'd love to see contacts that have been opening and clicking in the prospects list in 1 view instead of going into their profiles to check how many times they opened and clicked. Review collected by and hosted on G2.com.
Since I first started using VisibleThread in August 2019, I have been repeatedly impressed with the competence, responsiveness, and proactive guidance of the Customer Success team. I have used the Live Chat feature many times and always gotten quick, professional replies that resolved my problems. But my Customer Success Manager has gone far beyond trouble-shooting. She coached me on how to "warm up" my new email accounts in order to avoid spam lists. She recommended subject lines that have produced high open rates. And she has initiated quarterly review meetings in which she reviews our stats and recommends strategies for greater engagement.
Compared to other platforms we use for our outbound strategy, the Customer Success team at Growbots has been off the charts! Review collected by and hosted on G2.com.
The Customer Success team is based in Europe, which limits the hours when they are available to assist US customers. Review collected by and hosted on G2.com.
Its easy to create, manage and get new leads. Automation is very improved, support is very good and always online. Review collected by and hosted on G2.com.
Setting time zone for my country seems complicated to import. Cannot filter warm replies only to CRM. but they are working on it now. Review collected by and hosted on G2.com.
You can use multiple emails with one account Review collected by and hosted on G2.com.
They lied about the data quality to get our company to buy the product. Basically in the demo, they show you that you can access all these company profiles, but after you buy the product, and use the system, a huge portion of the contacts at those company profiles do not exist.
Also, the product is very buggy and often loses data or gets your emails flagged as spam. Review collected by and hosted on G2.com.
Growbots was amazingly fast to get up and running--even a sales guy can do it! I was able to connect Growbots to Salesforce and to my Outlook email and validate everything was working in less than an hour! Once I warmed up my account and follow some of Growbots' best practices, I was launching my first campaign in no time.
The onboarding process was super simple and a combination of self-serve and live guidance from by onboarding success manager. Review collected by and hosted on G2.com.
Would like to see a simpler way to sync my current Salesforce accounts to Growbots and add to an existing campaign. Review collected by and hosted on G2.com.
The technology works perfectly- there is 95%+ success rate on leads generated and it's by far the largest collection of relevant sales leads in existence. Review collected by and hosted on G2.com.
They have yet to create a creative workaround for contacting European leads (i.e. finding ways to comply with GDPR whilst also giving access to European markets) Review collected by and hosted on G2.com.