(262)
4.8 out of 5
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SR
Scott R.
VP Sales & Business Development
Market Research
Small-Business(50 or fewer emp.)
What do you like best about Growbots?
I like the idea of Growbots to source contacts, create email campaigns, and the ability to A/B test email variations. I like that you can build a profile of your ideal prospect and filter in and out prospects. I like the campaign reporting and filtering. I like that it helps you manage the number of outbound emails you send each day so that you don't get flagged as spam. It also does a nice job of preventing a contact from being in more than one campaign at a time. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
The interface is fairly linear in how it was built and the design flow assumes you set up a perfect campaign the first time around. It doesn't allow much flexibility to adjust the message campaign. For example, you cannot easily move around or re-order messages nor easily insert messages in the middle of a flow. You cannot easily correct a bad email address and re-send during a campaign. It is not easy to add single contacts to a campaign as they come along. At the time of this review, there are work-arounds but you have to create a new .csv file and upload it each time you want to add someone or correct that bad email. It's in the product roadmap to fix but it's not available yet.
Some of the reporting tools are a bit misleading. When you get a bounced email in your inbox, when you open it, Growbots counts that as an opened email when it shouldn't be, therefore, open rates can be over-inflated. Their AI to detect cold replies vs. warm replies, could be better trained and improved.
This is a tool primarily for email addresses, no direct dial phone numbers are available. Furthermore, I wish I could query the prospect database for specific people; you can search for just about everything else: company, industry, size of organzation, job title, key words, software they use... except the name of the person (i.e. you find that great person on LinkedIn... there's no way to search for that person to see if they are in the database).
I've found a number of the contacts (15-20%) are out-of-date by 1-2 job titles / companies. Some I'd like to follow up with but there's no updated email address to reach them, at least not from within Growbots. Thankfully when you email these prospects and they bounce, you get your credits back. On the downside, if you are capturing these outbound campaigns in your CRM, you get all the dud contacts which makes for a messy CRM and time consuming to clean up.
We migrated over to 3.0 and while there are a number of great improvements, the tranisition was not well executed and the platform is still not entirely stable. When the system crashes, everything is inaccessible and there is no support after business hours. Review collected by and hosted on G2.com.
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Great tool for B2B sales!!
138 out of 139 Total Reviews for Growbots
4.5 out of 5
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Overall Review Sentiment for Growbots
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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MB
Manoj B.
Investment Analyst
Business Supplies and Equipment
Mid-Market(51-1000 emp.)
What do you like best about Growbots?
SI found aetting up a client profile and email crusade is a breeze, and the point of interaction is instinctive. Its useful particularly while I'm beginning another effort crusade. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
The focusing on choices feel very restricted. I haven't had the option to refine my pursuits much past essential socioeconomics and industry. Review collected by and hosted on G2.com.
MS
Maggie S.
Small-Business(50 or fewer emp.)
What do you like best about Growbots?
Customer service is super responsive and follows up all the time. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
UI and UX. Not very intuitive and they don't have a training video series or anything to help you through the learning curve. The blog posts are okay but something more robust for training would probably alleviate a lot of questions handed off to customer service.
More substantially is the cost - you get charged everytime you add a new email so it's not very scalable, especially if one email gets put on a black list and can't be used for a couple of weeks. We are going to look at incorporating Instantly so we can add as many emails as we want without paying $700+ a month. Review collected by and hosted on G2.com.
ST
Sharon T.
Small-Business(50 or fewer emp.)
UC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
What do you like best about Growbots?
Relatively simple to get started creating campaigns. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
This price is so much more than services like Appollo, Reach Hub, Seamless AI, and many more. No free trial, no real monthly options. The B2B database is also extremely limited and the results you get compared to all the other services (exact same campaigns) are night and day. Review collected by and hosted on G2.com.
US
Uswa S.
Lead Generation
Small-Business(50 or fewer emp.)
What do you like best about Growbots?
Growbots is the best tool for email automation and gives you warm leads. This software is automated, which reduces your time searching contacts and sending emails one by one. You can run many campaigns at one time. The staff is outstanding and responsive. They are always available to help you out and answer queries in a short time. I have run two campaigns and am pretty happy with the overall performance and results. I recommend everyone to try this software if they want to scale their business to the next level. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
This software is simply the best tool for email automation and includes Linkedin tasks. I have run two campaigns and am pretty happy with the overall performance and results.I recommended everyone to try this software if they want to scale your business to the next level. Review collected by and hosted on G2.com.
SS
Sahiba S.
C
Small-Business(50 or fewer emp.)
What do you like best about Growbots?
Database is good and it's great to have prospects and email campaigns in the same platform - really simplifies our workflow. The 3-month onboarding and customer support have been invaluable. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
Analytics are not always precise, but that is a universal issue with automated tracking. The team has been working with us to give us better tracking. Review collected by and hosted on G2.com.
TB
Tina B.
Head of Business Development
Small-Business(50 or fewer emp.)
What do you like best about Growbots?
I like how I am able to generate prospects and automate emails to them all in one place. That in addition to customizing each email even though it's automated. I also love the new search filter for investments/series. It helps us target companies more specifically. I love that they keep the bounce rate under 10% as well. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
I wish I was able to filter by technologies that the companies I'm targeting use. As we're a data management tool, in order to target companies, we would need to know what kinds of BI tools they're using. Unfortunately, right now, you can only filter by front-end tools companies use, which doesn't really help us. Review collected by and hosted on G2.com.
DD
Dennis D.
CEO
Small-Business(50 or fewer emp.)
What do you like best about Growbots?
What I like best is working with my account representative, Olga Nawratek. She is incredibly supportive, responsive, and knowledgeable. She readily answers all my questions. She is delightful to work with on my campaigns. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
I have not found anything in working with Growbots that I dislike. Review collected by and hosted on G2.com.
UA
Verified User in Animation
Small-Business(50 or fewer emp.)
What do you like best about Growbots?
Growbots is robust- there are so many ways to use it. Review collected by and hosted on G2.com.
What do you dislike about Growbots?
The downside of all the features is that it takes a while to use. There are still features I don't really understand. Review collected by and hosted on G2.com.
MR
Mike R.
Andon Ltd. (Consulting / Advising / Investing, Equity Participant)
Mid-Market(51-1000 emp.)
What do you like best about Growbots?
Ability to pull contacts and send marketing emails from one place, its convenient in that way Review collected by and hosted on G2.com.
What do you dislike about Growbots?
Although I like the ability to creat lists and send emails, I would like a better reporting function with flexibility and real-time dashboards that you don't have to run. I'm not too fond of the billing in that if you load your contacts, it costs the same as using their contacts. Review collected by and hosted on G2.com.
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