Groupon Reviews (91)

Reviews

Groupon Reviews (91)

4.2
91 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its **great discounts** and **variety of offers**, making it easy to discover local experiences and services at reduced prices. Many appreciate the user-friendly interface that simplifies searching for deals, although some express frustration with **customer service** and the clarity of deal conditions.
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Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Great platform to score some good discounts on products/services!!"
4.5/5
What do you like best about Groupon?

They offer AMAZING discounts/coupons for specific services and products. I wanted to go skydiving for the first time, and they had a great deal I could use. This helped me decide to go for it and saved me a good amount of money on my skydive. They also offer many usable coupons such as oil changes, restaurants, bowling, etc. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I noticed that many coupons are repetitive, and while they are helpful, it would be nice to see some new ones occasionally. Besides that, I have no complains since it's been a very helpful tool for me to get great deals! Review collected by and hosted on G2.com.

Farouq J.
FJ
Farouq J.
Director
Small-Business (50 or fewer emp.)
"Groupon has the deals that you normally don't think of !!!"
4.5/5
What do you like best about Groupon?

Groupon has a variety of deals that can also be localized to where you are. This is especially helpful if you are travelling to a different city in the US. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

When buying products, you need to read the very fine print for returns. The return process is cumbersome and sometimes just not worth it. Buyer beware. Review collected by and hosted on G2.com.

Michelle P.
MP
Michelle P.
Marketing
Small-Business (50 or fewer emp.)
"Great place for a multitude of products and services"
4.5/5
What do you like best about Groupon?

I love Groupon because whether you're looking for a good deal on a product, or if in need of a service, they have it all! The app is very easy to use. Usually, there are a multitude of options in different locations as well for those services. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

My main dislike is the redundancy with services. Seems when you're looking for a service, there will be several to choose from that are very similar... it'd be nice if some of the options would have different variations to make each one stand out. Review collected by and hosted on G2.com.

Nikki M.
NM
Nikki M.
Sales Consultant / Account Manager
Enterprise (> 1000 emp.)
"Great site to find businesses and for businesses to be found"
4/5
What do you like best about Groupon?

You can search for almost any type of product or business. If you are unsure of what you are looking for or not looking for something specific at first, it also has a lot of suggestions. It is easy to search by name, type or category and there are lots of different results for each. Groupon includes a link to the business website if you want to get more information before deciding to purchase. There are also reviews by others who have used the product/service which gives you information from others before deciding what to buy or where to go. It is very easy to use and I love that it includes pictures. If you search a business that does not yet have a groupon offer, there is a button you can click to suggest they get one. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

The only downside I see is that you can end up spending more money than you planned to. Review collected by and hosted on G2.com.

Bonnie J.
BJ
Bonnie J.
Brand Representative
Small-Business (50 or fewer emp.)
"rewarding and nostalgic"
3.5/5
What do you like best about Groupon?

it reminds me of back in the day when they had coupons in the whats on booklet. its local companies you can give back to while getting a discount its great i love it Review collected by and hosted on G2.com.

What do you dislike about Groupon?

even though its smaller businesses it would be nice if they had more of a quality selection over just random places which is how it seems. probably not enough for me to think of using or checking all the time Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Groupon for the win!"
4.5/5
What do you like best about Groupon?

I like being able to go to Groupon and have all the local places I enjoy going to in one place when there are deals or discounts. It makes it very seamless for me to look through and pick what I want to do! Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I don't like the customer support from Groupon. Any time I have utilized customer support there seems to be severe lag time on responses as well as lack of clear and concise direction on what I need to do to fix whatever the issue I am experiencing is! Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"I love using Groupon for finding fun and affordable deals."
4/5
What do you like best about Groupon?

I like how easy it is to navigate through Groupon. I usually purchase the same groupons but I also view any recommended/suggested for me groupons as well - whether it's for spa or appliances. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

I wish the groupon deals were a bit cheaper. Aside from that, I don't really have any major or outstanding dislikes or complaints. I really enjoy what Group has to offer. Review collected by and hosted on G2.com.

Renee W.
RW
Renee W.
Lead Esthetitian & Patient Care Specialist
Small-Business (50 or fewer emp.)
"Most of the time, you get what you pay for.."
4.5/5
What do you like best about Groupon?

Groupon is great for getting a specific service or looking for entertainment/vacations that will help save you money. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

for most services like hair cuts/manicures/ etc, the businesses on there are small, so when using these coupons through Groupon, the business usually seems upset and or annoyed. Review collected by and hosted on G2.com.

ARIEA T.
AT
ARIEA T.
Cheer coach
Small-Business (50 or fewer emp.)
"I love Discounts."
5/5
What do you like best about Groupon?

I love that they have so many different coupons available for almost any place you want to go. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

Sometimes there's little rules that are in small print so you can't use the coupon. They should make all the rules and regulations the same size as everything else. Review collected by and hosted on G2.com.

Kristel L.
KL
Kristel L.
Talent & Onboarding Operations
Small-Business (50 or fewer emp.)
"Groupon always has the best deals."
5/5
What do you like best about Groupon?

I love the deals that come from Groupon - whether it's for travel or products. Review collected by and hosted on G2.com.

What do you dislike about Groupon?

The deals aren't always great, but now and then, there's a gem deal that is super worth it. Review collected by and hosted on G2.com.