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Greater Giving Reviews & Product Details - Page 6

Greater Giving Overview

What is Greater Giving?

Greater Giving, a Global Payments company, is dedicated to providing technology solutions to the nonprofit community in order to improve their fundraising efforts. Greater Giving offers integrated and stand-alone solutions that include event management software, online registration and donation services, online bidding, on-site payment collection, and credit card processing. Best-in-class customer service is also provided leading up to and for the duration of an event. Since 2002, Greater Giving has processed more than $8B in credit card payments in support of nonprofit causes for thousands of organizations and schools across the United States and Canada. Greater Giving also provides free fundraising education resources throughout the year, including webinars, live seminars, eBooks, guides and blog articles. For more information, visit www.greatergiving.com.

Greater Giving Details
Languages Supported
English
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Product Description

Automate, track and manage your fundraising efforts from one dashboard. Streamline your event planning and fundraising efforts.


Seller Details
Year Founded
2002
HQ Location
Portland, OR
Twitter
@greatergiving
4,370 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®

Dathan M.
DM
Overview Provided by:

Recent Greater Giving Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Endless possibilities"
The reports are generated as soon as your transactions are processed.
RK
Renee K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Ease to work with!"
The website is easy to work with and understand.
DA
Desiree A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great company to help us with our fundraising!"
They have great customer service. I like that you can copy a project that occurs every year. Having all the reports is a great feature.
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Greater Giving Media

Greater Giving Demo - Greater Giving Event Software
Manage every aspect of your fundraising with Greater Giving Event Software. From your event dashboard, you can manage guests, sponsors, registrations, table assignements, donations, auction items, auction settings, reporting and more.
Greater Giving Demo - Greater Giving Online Bidding
Greater Giving Online Bidding provides a virtual auction interface for your silent and live auction, live appeal or paddle raise, donations and includes the ability to live stream or pre-record video for guest engagement.
Greater Giving Demo - Go Time Event Manager
Manage your fundraising events easily and seamlessly with Greater Giving's Go Time event manager. Whether gala, golf or luncheon, get guests checked in easily, enter and view donations and bids and use the express check-out to painlessly get your guests closed out and on their way.
Greater Giving Demo - Giving Board
Give your guests the recognition they deserve with Greater Giving's Giving Board. Fuel your live appeal with an engaging progress visual and guest recognition.
Greater Giving Demo - Auction Display Board
Engage your guests visually with the Greater Giving Auction Display Board. Use multiple displays per project with dozens of different setting options to highlight your sponsors, highest bidders, top-selling packages and more.
Greater Giving Demo - Free Fundraising Resources
Greater Giving is dedicated to nonprofit fundraising success and provides hundreds of fundraising resources to help you raise more and stress less. Subscribe to get all our resources delivered to your inbox.
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100 Greater Giving Reviews

4.2 out of 5
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100 Greater Giving Reviews
4.2 out of 5
100 Greater Giving Reviews
4.2 out of 5

Greater Giving Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Greater GivingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AP
Associate Director of Development and Director of Special Events
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Greater Giving?

I like the ease of the mobile bidding platform. Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

I dislike that it times out sometimes when entering items and doesn't let you know. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

I like the multi-faceted software. You can sell tickets. You can collect donations. You can host an auction. You can make it work for whatever you're trying to accomplish. Review collected by and hosted on G2.com.

Jessica P.
JP
Adjunct Instructor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Greater Giving?

Easy to use and support was available anytime needed! Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

Nothing. It was a great fit for what we needed. I would have loved to avoid any credit card processing fees but that’s just expected when using credit cards for purchasers. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

We could not hold an annual event in person due to COVID, so we used an online platform for an online event instead. Review collected by and hosted on G2.com.

Jenae W.
JW
E
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Greater Giving?

Greater Giving has the best customer service out there. They also have a very easy system to input your auction items into. Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

I wish there was more customization options on the live auction site. Review collected by and hosted on G2.com.

Recommendations to others considering Greater Giving:

Again, best customer service. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

I am able to put on a virtual auction, especially during such a time as this... a pandemic! Review collected by and hosted on G2.com.

Lou T.
LT
A
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Greater Giving?

Knowledgeable customer support, and clarity Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

Honestly, I can't think of anything that is negative Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

We are going to a virtual event and I see great benefits Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Greater Giving?

Greater Giving is an awesome tool to use when you are avoiding lines at your event. Best used for mid to large scale events ( golf outings, galas, etc). Pretty straightforward check-in process. Captures guest payment method when they first purchase ticket and saves it.

- Make your event safer with this cashless payment system for raffle tickets and auctions! Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

- Does not screen for duplicate names/entries

- If part of a household/family it creates duplicate accounts.

If you do any discounted or comped tickets for your events you lose the opportunity to capture the individuals payment information. Hard to track down later/during the event.

Mainly just need those facilitating the use of Greater Giving to understand the nuances! Review collected by and hosted on G2.com.

Recommendations to others considering Greater Giving:

Try to use it to it's full capacity and cut out any other software for ticketing. It is best when used on its own. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

This makes checking-in such a breeze at events that would otherwise have long lines!

Goal of a nonprofit at events is always increasing day of event revenue -- Greater Giving makes that easy. All you have to do is ask for the persons name, make sure they have payment on file, and then before they leave for the event they check-out and are all set! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Greater Giving?

The interface has been updated and is easy to use. I’m relatively new to using the software so having something that is pretty straightforward is a definite plus. Adding supporters, items, and packages has been a breeze. Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

I did run into some trouble when trying to add contacts for a business supporter. Eventually I figured it out but it was not as straightforward as inputting other information. Review collected by and hosted on G2.com.

Recommendations to others considering Greater Giving:

Easy to work with and pickup. The recently revamped website design works in its favor. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

Right now we use it to track only our annual gala. It’s able to give a quick overview of pertinent financial data right on the home screen. We utilize it for our silent auction items and underwriting which it does an excellent job of. It does for us what ResultsPlus couldn’t. Review collected by and hosted on G2.com.

Stephanie C.
SC
Contract CFO
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Greater Giving?

Greater Giving is a great event management tool that we use for the Non Profit Space when planning and executing a Fundraising Event. The ease of use when setting up tickets, entering values of the tickets, splitting out the donor portion and ease of auction item entry is great! Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

There is no easy way to import the information from the event planning software to our accounting platform without paying for another add on. As a small non profit, the cost to deploy a bolt on product is not doable. Review collected by and hosted on G2.com.

Recommendations to others considering Greater Giving:

When considering how to manage your events - I strongly encourage anyone to get away from spreadsheets and manual processing. Using an event software for regular fundraising events or annual parties is a much more efficient and accurate process. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

We are solving managing a 500+ person event with a variety of revenue streams before, during and after the event. Managing ticket sales, vendor donations, auction packages, general donations and recognizing volunteer hours/contributions is a daunting task that Great Giving Facilitates. We also use their payment platform for the event so all reporting and payment functions are streamlined. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Greater Giving?

Registration process was easy for the public and visually the project website went with our usual branding. The organization of registered guests through tables and groups went well and the accounting side of the software worked very well.

Support is also very helpful although multiple times they just couldn't assist as the technology wasn't available for my needs. Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

There are significant limitations within Greater Giving, in particular the reports you are able to generate and download. Why on why would you organize reports (which can barely be edited) that are not created around columns and rows so that they can be easily manipulated in Excel? I also spent a significant amount of time trying to figure out which report worked for my needs by running them repeatedly because there is no master list/cheat sheet that lists out all of the reports and what they show.

The project website is also a total pain to edit. It doesn't always save after edits and if you edit via one method it will override changes made if you edited through another method. This is insanity and required wayyyy too much thought on how to make edits to work around this problem. Review collected by and hosted on G2.com.

Recommendations to others considering Greater Giving:

Traditional events or auctions that operate similar to events Greater Giving was designed around would probably do well on this system. If you have any irregularities (like Table Captains) then seriously consider the amount of staff time required to implement this solution. I suggest you work with the support/sales team first to ensure it would work with your event.

Greater Giving was not perfect for our table captain based event but it is the best we were able to find. I'm hopeful that improvements will continue to be made that will continue to make the software more user friendly. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

We used Greater Giving for individual guest registration (a first with this event) and overall it went smoothly with a lot of behind the scenes work. We were able to manipulate the software to serve our needs and effectively manage registered guests and table captains as well as the funds that they paid. Review collected by and hosted on G2.com.

Melanie d.
MD
Customer Relationship Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Greater Giving?

I like that all aspects from ticketing, to table assignment, to auction items, and receipts are in one place. Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

There can be too many steps on night of registration which delays our check in process. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

Running an auction with not a lot of employees is difficult. This software helps us save time, and it is easy to train temporary event staff how to use it. Review collected by and hosted on G2.com.

Abby P.
AP
Director of Development
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Greater Giving?

We got Greater Giving because our fundraising platform didn't have solid events management capabilities. We were using a different company but it just didn't have everything what we were looking for. I had read on multiple resources that Greater Giving was a really great compliment to our current fundraising platform. We've now used it for 3 large events and a handful of small events and it's been really great. The support is also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Greater Giving?

The chat/support function isn't as great as it was when we first signed up for Greater Giving. Review collected by and hosted on G2.com.

Recommendations to others considering Greater Giving:

Greater Giving is great as a stand alone product and also as a compliment to other fundraising platforms. They were also generous and provided a small sponsorship for our first event to help ease us into the cost of switching companies. Review collected by and hosted on G2.com.

What problems is Greater Giving solving and how is that benefiting you?

We have been able to manage all of our event fundraising and fairly easily transfer it into our large fundraising database. Review collected by and hosted on G2.com.