GoToMyPC Pros and Cons

We liked the tool because it was straightforward to use and implement across the board. The user has minial issues logging in. It allows users to remote in from anywhere in the globe pretty much Review collected by and hosted on G2.com.

Network or internet connection could be a real issue if you do not have a good internet connection, then it will disrupt the session and a lot of the opened files might be hung or locked. Review collected by and hosted on G2.com.

I love that I can easily access my computer from any part of the world. It is easy, fast and the connection is perfect. The screen is exactly like if I was in my own computer at home. Review collected by and hosted on G2.com.

I would like to see chat support instead of having to call the number they provide. Review collected by and hosted on G2.com.

It is easy to set up and use, which is why this product has been around for a very long time. I love having the ability to connect to our servers/computers from anywhere. Review collected by and hosted on G2.com.

The customization and User interface could be improved upon. Otherwise, just needs some minor tweaks to be as good as it can be. Review collected by and hosted on G2.com.

The user interface is pretty simple and intuitive. It allows me to do what I need to do without too much difficulty. Review collected by and hosted on G2.com.

It sometimes is difficult to control the local machine while logged into GoToMyPC and another machine. It's do-able, but takes some know-how. Review collected by and hosted on G2.com.

Two things:

(1) Once installed, GoToMyPC always works.

(2) Their support is excellent. You talk to a real person who has the knowledge and the tools available to them to resolve the issue. Review collected by and hosted on G2.com.

Internally, GoToMyPC is a complicated product that must handle many different versions of many operating systems. It is inevitable that there will be issues, particularly with older versions of operating systems. Review collected by and hosted on G2.com.

Users can get to their desktop computers in the office while remote with all their apps just like they like. Review collected by and hosted on G2.com.

Often users forget their access code and they can only reset it if they are in the office. We are hybrid so our users are working form home half the time and cannot reset their access code. Review collected by and hosted on G2.com.

Very easy to use. Set it up on your "host" computer and then you can log in from any desktop, laptop or other device. Review collected by and hosted on G2.com.

A little clunky when logging in from an iPad or iPhone but works great when logging in using a laptop or desktop. Review collected by and hosted on G2.com.

Secure, stable connection on Mac and PC.

Drag and drop from local to remote computers.

The ability to collaborate with coworkers. Review collected by and hosted on G2.com.

There was a lag and sometimes fine point controls/ This was problematic when using platforms like Adobe Creative Suite where pixel perfection is crucial. Review collected by and hosted on G2.com.

GoToMyPC is a fantastic tool for doing remote work from the office computer. It gives complete access to whatever software is being used on-site. Review collected by and hosted on G2.com.

Drawback to GoToMyPC is that the office computer needs to be left on to get remote access. Review collected by and hosted on G2.com.

The main use is to remote access your own PC so you can use the tools, get your files or simply access other computers. Best if you have remote job or access shared computer from office or school. Review collected by and hosted on G2.com.

It's expensive. You should get it only if the costs justify the monthly expenses. There are better ways to access your files like cloud drives. Works best only if you have remote job and need to access your PC remotely and too often. Review collected by and hosted on G2.com.