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GoToMyPC Reviews & Product Details

J. Valerie F.
JF
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoToMyPC?

Very easy to use, reliable, and works well. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Price. I am an individual user, and this product is expensive for me. Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

Able to connect to a remote location without having to spend time driving there. Review collected by and hosted on G2.com.

GoToMyPC Overview

What is GoToMyPC?

GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’s like you’re sitting right in front of your computer.

GoToMyPC Details
Product Website
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Product Description

GoToMyPC is a VDI tool from Citrix that allows users to remotely access their Mac or PC.

How do you position yourself against your competitors?

The industry standard for remote computer access for 20+ years. GoToMyPC is quick to setup, ease to use, extremely reliable, and offers the most flexibility with features like screen-sharing viewer, drag-and-drop file transfer, remote printing, guest invite, and active connectivity monitoring.


Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,472 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
Description

GoTo makes IT and business communications easy so its customers can do what matters most. The GoTo portfolio, which includes GoTo Connect UCaaS and CCaaS solutions, as well as LogMeIn Resolve, and LogMeIn Rescue, helps securely connect and support businesses to what’s most important: their teams and customers.


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Recent GoToMyPC Reviews

Bill H.
BH
Bill H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent performance"
Ease of download, log in and connection. Very easy to implement and use it everyday!
FU
Fred U.Small-Business (50 or fewer emp.)
4.5 out of 5
"From Tasmania to Bangkok"
GoToMyPC just works. No matter where I am on business I have instant and relaible access to my work network and can save, print, and forward any fi...
JD
Jennifer D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Always my go to remote services"
I like that it is easy to use, and I have a lot of flexibility with the software.
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GoToMyPC Media

GoToMyPC Demo - GoToMyPC
GoToMyPC
GoToMyPC Demo - GoToMyPC
GoToMyPC
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Video Reviews

203 out of 204 Total Reviews for GoToMyPC

4.2 out of 5
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203 out of 204 Total Reviews for GoToMyPC
4.2 out of 5
203 out of 204 Total Reviews for GoToMyPC
4.2 out of 5

GoToMyPC Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GoToMyPCQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jim S.
JS
Property Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoToMyPC?

We are a small family business and often have to access a work computer from our home and GOTOMYPC makes that process so much easier. Even if we are away from home we can access that work computer wherever we are. The cost and ease of use make this a great product that we have been using for years. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

On rare occassions the program will lock up at the host site and even though it is an option we have never succesfully been able to reboot the computer remotely to reload GOTOMYPC. That is a minor issue so barely worth mentioning since it happens so infrequently . Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

Being able to complete work with our accounting software whereever and whenever we need to access it. Review collected by and hosted on G2.com.

John S.
JS
Attorney
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoToMyPC?

Gotomypc allows me full access to my workplace computer from anywhere. It was a snap to install, and one click connects me to my office. I can print at home from my office files and I can sync files on both computers. You do not need a tech background to either install or operate this program, it is almost idiot proof. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

I really don't have any dislikes about this program, other than the normal wish that it was cheaper. Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

This program allows me to work from any remote location with no restrictions. It is like I am sitting at my office desk when I am using it, which allows me to work more efficiently from home and also to travel while still having access to all of my files and work programs. Review collected by and hosted on G2.com.

Jo Ann G.
JG
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoToMyPC?

I love that I am able to log into my desktop computer from anywhere. I can keep up with all my work and have it all located on one PC. This is a life saver for me. I have used this service for over 20 years. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

I have not experienced a downside. The value of the service for the cost is fair. Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

I am able to keep and save all my work in one location. I also need to log into my desk top to retrieve information regularly and I am able to do so. The main problem solving benefit is accessing my PC remotely. Review collected by and hosted on G2.com.

JD
President
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about GoToMyPC?

I like that it is easy to use, and I have a lot of flexibility with the software. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

I have used the services on and off for several years, and the price has increased while the appearance remains very "dull." Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

I can only access my accounting software on one desktop, which limits me from always needing to be in the office. I have installed GoToMyPC so that I can still travel when I need to and access my accounting software from anywhere. Review collected by and hosted on G2.com.

FU
CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoToMyPC?

GoToMyPC just works. No matter where I am on business I have instant and relaible access to my work network and can save, print, and forward any file I need to. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

The cost for a singe user in my case is pretty salty, but when you're 7000 miles away from your PC is is really handy. Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

I don't have to keep pestering my already overworked Assistant. Review collected by and hosted on G2.com.

Bill H.
BH
ISCV Clinical Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoToMyPC?

Ease of download, log in and connection. Very easy to implement and use it everyday! Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Nothing - it is a wonderful tool to connect! Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

Having to pull out my personal laptop to do personal computing during other computing activities on other comptuers. Review collected by and hosted on G2.com.

Geetesh S.
GS
Technical Support Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about GoToMyPC?

What I like best about GoToMyPC is its reliability and ease of use. The setup process is straightforward, and it provides seamless access to my office computer from any location. The connection is always stable, and the performance is smooth, which makes remote work efficient. Additionally, features like remote printing and file transfer are extremely helpful Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

The main downside is the cost, as it can be a bit pricey compared to some other remote access solutions. Also, occasionally the mobile app can be a bit slow to respond. It would be great to see some improvements in the mobile experience and perhaps more competitive pricing options Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

GoToMyPC allows me to manage and access my work computer from home or while traveling. This capability solves the problem of needing to be physically present in the office to access files, applications, and other resources, thereby increasing productivity and flexibility. It also helps in maintaining business continuity by enabling remote access during unforeseen circumstances. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoToMyPC?

GoToMyPc has been essential to my mobility and maintaining a home based business while on the road. It has been 100% reliable and customer service - whenever needed - has been truly wonderful. It is one of my most valued tools. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

There isn't much I would change about GoToMyPC. I have recently had issue with the 2-step authentification process, but there is a backup method for when that suddenly fails, so I have never been without access. Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

GoToMyPC allows me to access my home computer from work and my work computer from home. I use both computers daily and the ability to access either one while still maintaining mobility is critical. Review collected by and hosted on G2.com.

Steve M.
SM
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoToMyPC?

Always connects without problems. Very easy to use. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Not utilizing two monitors even when both computers are using two monitors. Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

I can log off of programs from a different computer that only allow me to use on a single computer at a time. Easy to upload files to file sharing sites and then retrieve from my other computer. Review collected by and hosted on G2.com.

JC
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about GoToMyPC?

The remote printing is a great and the ability to transfer files from the remote computer to the other computer is helpful.

It is easy to use and for training purposes to be infront of a computer and see what the remote user is doing increases the effiency of teaching and training Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

There is absolutely nothing I dislike about GOTOMYPC. Any issues I have had were internet related and not Software related Review collected by and hosted on G2.com.

What problems is GoToMyPC solving and how is that benefiting you?

Being able to support and teach my clients while not having to be on site with them. It inccreases my billable time while not having to incur travel. Review collected by and hosted on G2.com.