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GoTo Meeting Reviews & Product Details

Brett F.
BF
Account Executive, Mid-Market
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about GoTo Meeting?

I really like Go To Meeting because of it's simplistic User Interface. I am able to send customers the link or dial in right away with no issues and have a clear and non lagging picture when I do share my screen. We use this tool at work almost daily and I cannot do my job without it. The Picture comes in super clear and I usually have no issues with it beforehand. Customers do not complain about the product like another one of our tools we use. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I don't have too much to complain about, I also have another Web Bridge that my company uses called BlueJeans, but I do like Go To Meeting a lot more. It's more simple, and the link is easy to download for the customers. I think one critique I can give is that sometimes the call does drop, it might be a network thing for me and when I work from home. I wish there was a way to just send someone the call in ID, but maybe I just don't know if that feature is available or not. Review collected by and hosted on G2.com.

Recommendations to others considering GoTo Meeting:

I think they can update the product to be a little more "New Age" kind of looks like WebX. but I really don't care. I like that it's simple. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

We use Go To Meeting for a number of different reasons. We rely on Screen Shares to improve our customers ability to digest information our sales reps are trying to deliver. We provide Demos, deep dives, and customer audio calls so that we can gain more new business and have account reviews with our install base customers as well. Review collected by and hosted on G2.com.

GoTo Meeting Overview

What is GoTo Meeting?

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

GoTo Meeting Details
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Product Description

Millions of businesses trust GoTo Meeting for reliable, professional online meetings and on-the-go collaboration. Gain momentum with an award-winning solution that works instantly on any device.


Seller Details
Seller
GoTo
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
Description

GoTo makes IT and business communications easy so its customers can do what matters most. The GoTo portfolio, which includes GoTo Connect UCaaS and CCaaS solutions, as well as LogMeIn Resolve, and LogMeIn Rescue, helps securely connect and support businesses to what’s most important: their teams and customers.


Tiffany N.
TN
Overview Provided by:
Head of Customer Advocacy

Recent GoTo Meeting Reviews

Manjunath M U.
MU
Manjunath M U.Mid-Market (51-1000 emp.)
4.0 out of 5
""The transformation of business meetings""
Go To Meeting is practical for planned presentations and gatherings.
Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Meeting to go2"
Is convenient for scheduled meetings and presentations.
RA
Rohit A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Our video calls and my wait tolerance were saved thanks to GoTo Meeting"
My team and I learned the hard way that virtual meetings were a complete disaster a few years ago during the pandemic. Some of the tools we tested ...
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GoTo Meeting Media

GoTo Meeting Demo - Join Meeting Preview
Now you can choose how you enter a meeting. Audio through your computer or dial-in via phone. Turn your webcam on or off.
GoTo Meeting Demo - Select Your Preferred Camera View
Build better business relationships with an all new 1:1 view during individual meetings. Or use it with multiple participants to automatically see the active speaker.
GoTo Meeting Demo - Consume Content Clearly
New attendee view designs & magnification functionality makes it easy to see the presenters screen.
Answer a few questions to help the GoTo Meeting community
Have you used GoTo Meeting before?
Yes

Video Reviews

13,362 out of 13,363 Total Reviews for GoTo Meeting

4.2 out of 5
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13,362 out of 13,363 Total Reviews for GoTo Meeting
4.2 out of 5
13,362 out of 13,363 Total Reviews for GoTo Meeting
4.2 out of 5

GoTo Meeting Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for GoTo MeetingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RA
Web Developer
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about GoTo Meeting?

My team and I learned the hard way that virtual meetings were a complete disaster a few years ago during the pandemic. Some of the tools we tested were cut again and again, others were so intricate that it seemed like a computer science degree was needed to handle them and others did not achieve the results we expected. Well, that was until a colleague mentioned GoTo Meeting. I was surprised by the stability of the connection when we first used it. There were no interruptions, delays or frustrating slow motion. Everything was clear: the audio, video and screen sharing feature. Whenever I had to do a presentation or demonstration, screen sharing quickly became one of my favorite features. As incredible as it may seem, all I had to do was show my screen to simplify a really complicated concept. The most important thing is that everything went perfectly. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

It seems a bit outdated compared to other platforms, as the user interface lacks modernity and intuition. Sometimes you may think you’re using a tool from the last decade. Another detail is the quality of the video is decent, but not excellent; for me, it is no problem. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

After a while, we started using GoTo Meeting for all our regular meetings. Internal meetings, off-site meetings and presentations to clients are among the many uses we give it. Thanks to the reliability of the platform, we were able to avoid those embarrassing cases where cuts or technical problems occurred. Since we could now meet when it was convenient for all of us without having to worry about any technical problems, our workflow improved a lot. We found that other solutions offered more attractive features for larger meetings or virtual events. We continue to prefer this tool for our daily needs. It was a brilliant decision that saved our team from certain doom on multiple occasions. Review collected by and hosted on G2.com.

Ana B.
AB
Customer support
Logistics and Supply Chain
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoTo Meeting?

It is easy to use and self-explanatory. The best way to accommodate what I need in a single app Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

The user interface, which some find less intuitive compared to other platforms. Another challenge can be occasional lag or technical issues during larger meetings, which might disrupt communication. Some users also mention that features like screen sharing or file uploads could be smoother, and the mobile app doesn’t always deliver the same experience as the desktop version. Lastly, the pricing might feel steep for smaller teams who don't utilize all the features. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

GoTo Meeting simplifies remote communication by providing a reliable platform for hosting virtual meetings, which is essential for teams spread across different locations. Its screen sharing and collaboration tools allow for real-time presentations and discussions, making it easier to work on projects as a group without needing to meet in person. Additionally, its integration with calendars helps streamline scheduling, reducing the back-and-forth typically involved in coordinating meetings. These features save time and improve productivity by ensuring everyone stays connected and aligned, no matter where they are. Review collected by and hosted on G2.com.

PS
Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about GoTo Meeting?

The video and audio quality are usually solid, even with spotty internet connections. Screen sharing is smooth, and the interface is pretty intuitive, so even the less tech-savvy people in the group can hop on without too much trouble. Also, I like that it doesn’t need everyone to download a separate app – you can just use the browser version if you want to keep things simple. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

However, it does feel a bit… plain. There’s no standout feature that really differentiates it from competitors like Zoom or Teams, especially now that everyone is jumping on the virtual meeting bandwagon. The chat feature is basic, and while it works, it could definitely benefit from better emojis or reactions to make things feel less stiff. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

Screen sharing is smooth, and the interface is pretty intuitive, so even the less tech-savvy people in the group can hop on without too much trouble. Review collected by and hosted on G2.com.

Marty P.
MP
Director of Operations
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about GoTo Meeting?

You can show your product online and have an interactive discussion during the demo and can do either one on one or one with a small group or a small group with a small group. One of the features we like best is you can switch the screen so you can see the other person's computer and let them drive and you can see exactly what they are doing and direct them accordingly Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Too many times, the person has a difficult time signing in. It is not intuitive on the other end. Review collected by and hosted on G2.com.

Recommendations to others considering GoTo Meeting:

Easy tool to use. Customers are willing to use it and are often glad we have it to offer. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

Demo our product to prospects or educating customers on how to use our products or doing support to see what is wrong between the user and the application. Review collected by and hosted on G2.com.

Hala K.
HK
Senior Planning Engineer
Civil Engineering
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoTo Meeting?

GoTo Meeting is the best in terms of sound and image quality, live broadcast in real time. I love the ease of organizing meetings and sending invitations and attachments via secure digital links. Accepting the invitation is direct, which makes it easy for invitees to participate effectively. Distributing roles during virtual meetings is easy, as the microphone can be turned off and transferred to another participant easily. I love sharing presentations that help provide a smooth explanation to participants. The documentation capabilities are great and useful in documenting what was agreed upon during the meeting. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

No difficulties at all with GoTo Meeting. The smooth participation enhanced the value of our meetings or while working remotely. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

GoTo Meeting made participating in virtual meetings more fun and useful. Its noise isolation and real-time participation capabilities enabled us to complete many tasks efficiently. Review collected by and hosted on G2.com.

Davinee H.
DH
Client Success Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoTo Meeting?

I love that I can customize the meeting link with something related to the people I am meeting with. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Not everyone is familiar with this platform and have a hard time figuring out simple tasks like screen sharing. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

With the addition of Remote Control this platform works great for our companies needs. We utilize the reusable rooms for weekly staff meetings and other inner office needs. We have links to schedule with us for clients and it works well. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about GoTo Meeting?

It is easy to use, both for hosts and participants. Easy to schedule meetings and join meetings.

Audio and video quality is better compared to other tools like zoom.

It supports locking of meeting and SSL encryption.

Screen sharing is possible with goto meetings.

Third party Integration support like chat apps and office 365 Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

Cost of the tool is very high compared to competetors.

Support for only 250 participants so in some cases like large webinars it is not suitable.

Limited storage for recording and have to manage external storage Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

Goto meeting we used for video conferencing which helped in team collaboration and effective communication. As a technical team we hosted almost daily number of meetings for code review, pair programming, sprint calls like retro, standup, refinement and other tech session calls and business discussions.

Scheduling meeting on goto is easy and inviting participants is straight forward. This tool helps in presentations and , recording sessions for future references and also mainly the participants can take screen control or annotate on the screen. Review collected by and hosted on G2.com.

Manjunath M U.
MU
Senior Engineer - Research &amp; Development - Mechanical
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about GoTo Meeting?

Go To Meeting is practical for planned presentations and gatherings. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

For new user, it could take time for while. However, it remains more convenient. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

It's solving very good problem, virtual we can meet people and discuss many things with screen sharing or presentation sharing etc. It save lot of time actually Review collected by and hosted on G2.com.

Fancy C.
FC
Librarian
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about GoTo Meeting?

GoTo Meeting user interface is so simple and i was able to onboard so quickly. It is easy to use and i can access any time from anywhere without any restrictions. GoTo Meeting makes online communication so safe by providing very powerful security and privacy features making it possible for me to host all my meeting discussions including the private abd confidential ones. It is also so easy to join meeting with the one-time click link and it does not require any app to join meetings. The meeting links are simple and short making it easy to share with the other meeting attendees. GoTo Meeting video and audio quality are so satisfying and the sound enhancement tools like background noise removal helps to ensure uninterrupted meeting sessions. It also has a meeting playback tool that allows recording of meeting sessions for referencing. Virtual meetings with GoTo Meeting are so lovely thanks to the interaction tools like love chatting that allows the host to engage with other meeting attendees. It also has a whiteboarding tool and also supports screen sharing making it so easy for me to do my presentations during the meeting. Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

I have not had any major upsets with GoTo Meeting. It has been working really good for me however, it would be great to see a tool for generating meeting summaries automatically. Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

I have been having the best description of perfection with GoTo Meeting. It has made my online meetings experience so good and can't look for anything better than this. It allows me to attend meetings conveniently from any location which gives me the flexibility to meet remotely. Attending meetings with GoTo Meeting is so easy and all the meeting sessions has been very engaging and productive. Review collected by and hosted on G2.com.

Mike M.
MM
Project Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about GoTo Meeting?

We can use Go To Meeting for either video or phone meetings Review collected by and hosted on G2.com.

What do you dislike about GoTo Meeting?

We used Go To Meeting one time and had to cancel and restart due to phone feedback Review collected by and hosted on G2.com.

What problems is GoTo Meeting solving and how is that benefiting you?

solve issues quickly with many parties together at the same time Review collected by and hosted on G2.com.