Gorgias Reviews & Product Details - Page 26

Gorgias has made replying to our customers quicker and easier thanks to the built-in macros and auto-responses by the Gorgias Bot. Review collected by and hosted on G2.com.

There are quite a few updates and the intents of the customer's messages can sometimes initiate the incorrect autoresponse Review collected by and hosted on G2.com.

I enjoyed it being hands on. I works best with with real world examples and seeing the system/ Review collected by and hosted on G2.com.

The ability to choose which course I believe would be helpful for our team. This focused just on basic. Review collected by and hosted on G2.com.

I like it but they offer money for review and don't give you anything. Bit of a scam, right? Review collected by and hosted on G2.com.

I dislike that they offer money in exchange for review but then won't give you anything and still keep the review! Review collected by and hosted on G2.com.

Gorgis has totally streamlined all our CS needs. We now communicate much better internally on tickets and get back to customers faster. It saves us so much time too! Highly recommend! Review collected by and hosted on G2.com.

I feel like it's really hard to track down getting paid out on referrals. Still haven't gotten paid and sent many to Gorgias. Review collected by and hosted on G2.com.

I like that everything we need is in one spot. Our emails, chats, phone calls all come in to one system. It was easy to learn as well. Review collected by and hosted on G2.com.

Sometimes the constant updates make the program run slow. Review collected by and hosted on G2.com.

The user interface is very beginner friendly, as I'm new to this field. Review collected by and hosted on G2.com.

There is a bug on mobile filling out these forms where going over the minimum character limit takes you to the next box automatically. Review collected by and hosted on G2.com.

It certainly does the job and more importantly, the development personnel seems to be constantly looking for ways to improve and stay ahead of the curve. Review collected by and hosted on G2.com.

Learning resources, while available, should be delivered in a format that includes practical application. Review collected by and hosted on G2.com.

All my communication methods are able to easily connect allowing for all communications to be in one spot. I also like how easily customizable the console is. Review collected by and hosted on G2.com.

I have not found anything I dislike about Gorgias. Review collected by and hosted on G2.com.

My team has greatly benefited from Gorgias. We use reporting capabilities to our greatest ability and we love it! Review collected by and hosted on G2.com.

I wish there was a way to "draft" a new ticket. Review collected by and hosted on G2.com.

Is very helpful and interactive it's creative Review collected by and hosted on G2.com.

Some buttons and actions are not complemented Review collected by and hosted on G2.com.