Gorgias Pricing Overview

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Free Trial

Starter

$10.00

Includes 50 tickets/mo, +$0.40 for each extra ticket

Basic

$50.00

2 months FREE with yearly billing Includes | 300 tickets/mo, +$40 for each extra 100 tickets

Pro

$300.00

2 months FREE with yearly billing | Includes 2,000 tickets/mo, +$36 for each extra 100 tickets

Advanced

$750.00

2 months FREE with yearly billing | Includes 5,000 tickets/mo, +$36 for each extra 100 tickets

Enterprise

2 months FREE with yearly billing | Custom ticket volume

Switch to yearly and get 2 months FREE

Gorgias has 5 pricing editions. A free trial of Gorgias is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Gorgias is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Gorgias must be conducted with the seller.

From $10/month. 7-day free trial. Additional charges may apply.

Pricing information was last updated on October 09, 2024

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Gorgias Pricing Reviews

(2)

Clari L.

marketing director

Mid-Market (51-1000 emp.)

12/11/2025

"Effortless Setup, Powerful Integrations"

5/5

What do you like best about Gorgias?

I love how easy it is to use Gorgias. Their integrations and automations are great, allowing us to automate certain responses. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Gorgias?

It's a bit too expensive. I would like it to be more affordable or offer AI services at the integrated cost. Review collected by and hosted on G2.com.

Jack C.

Head of Customer Experience

Small-Business (50 or fewer emp.)

3/16/2026

"Intuitive and Affordable with Seamless Shopify Integration"

4/5

What do you like best about Gorgias?

I really appreciate how Gorgias functions as a full customer service platform, allowing us to manage email, chat, and help desk activities in one place. It has been incredibly beneficial having a centralized knowledge base. I love how well Gorgias integrates with Shopify, which means we no longer have to switch back and forth between Shopify Admin and our customer service tool, thanks to the integration and custom macros. Additionally, the whole system is very intuitive to use. Gorgias also stands out because it's a lot more affordable than our previous solution. Review collected by and hosted on G2.com.

What do you dislike about Gorgias?

The reporting suite is super limited. It'd be good to be able to make custom queries. Review collected by and hosted on G2.com.