GoodTime Reviews & Product Details

Thank you, Louis, for sharing your thoughts on GoodTime!

We are so glad that you are finding value in the platform and that our flexible scheduling algorithm is helping you find workable interview options across multiple days.

Regarding your comment about the inability to delete unresponsive candidates in bulk; I wonder if you have seen the new ‘Job View’ feature in our ‘Automation’ tab. From this location, you are now able to select multiple candidates and cancel their interviews in bulk, and even include a custom cancellation message if you wish.

Of course, we'd be happy to help you take advantage of these features and keep you at maximum scheduling efficiency. Just send us an email and we'll get you up and running!

Thanks again for your review, and of course, reach out to your CSM any time if there's anything we can help you with.

Don't leave us hanging... GoodTime is? 😆

Seriously though; thank you for sharing your positive experience with GoodTime! We're glad to hear that you find the platform user-friendly and appreciate the organization of interviewer profiles and training paths.

We hear your concerns about technical issues and the follow-up process, and we have been actively working on improving our collection and actioning of bug reports with a goal of being able to reply to customers with solutions as promptly as possible. Thanks you for supporting us as we improve our skills in this area.

Thank you for your positive feedback! We're glad to hear that you find GoodTime helpful for scheduling interviews quickly.

Thank you for sharing your feedback Nathan!

We're thrilled to hear that GoodTime is making your scheduling more efficient. We're sorry to hear about the lag you've experienced at times. Our team is constantly working to improve performance and ensure a smooth user experience. If you encounter any issues in the future, please don't hesitate to reach out to our support team for assistance.

We're especially glad to hear that GoodTime is helping you manage your candidate experience more effectively and gives you clear visibility of all the roles you have active (and if you like what GoodTime offers you now, you are going to LOVE us once our Dashboard UI update is completed!)

If you have any further feedback or need assistance, feel free to contact us. Thank you for being a valued user of GoodTime and for taking the time to leave a review.

Thank you for sharing your feedback with us! We're thrilled to hear that you find GoodTime useful in automating your scheduling processes and helping increase your scheduling efficiency.

We're committed to providing a seamless scheduling experience for our users (and to ideally helping minimize the need for you to schedule from your calendar at all).

Thank you for highlighting the benefits of GoodTime in solving interview scheduling challenges - We appreciate you taking the time to write a review.

Thank you for your feedback on GoodTime. We're pleased to hear about your positive experience with GoodTime and Google Calendar, and we value your input.

Both integrations were built with the same robustness and logic. Unfortunately, O365 APIs do not provide specific performance guarantees in their Service Level Agreement (SLA). This often necessitates workarounds to compensate for potential API errors or glitches, which we do not experience with the Google APIs.

For instance, when GoodTime sends a request to create a calendar event, the Microsoft API may create a calendar invite correctly while simultaneously sending an error message back. In another scenario, the same request may receive no response from the Microsoft API at all.

The good news is that we have heavily invested in building measures to compensate for the unreliability commonly experienced with Microsoft APIs. Many of our O365 customers have recently provided positive feedback about how their experience has improved. Additionally, we are making it a priority to further enhance the experience in the upcoming quarters.

We genuinely appreciate your feedback and would love the opportunity to partner with you closely as we continue to improve your experience with O365. Please email us at feedback@goodtime.io to connect and collaborate.

We're glad to hear that you love the multi-day feature and that it has had a positive impact on your life! We understand the frustration with bug fixes taking time to roll out, and we're continuously working to improve this process for a smoother experience. Thank you for sharing your feedback with us.

Thank you for sharing your positive experience with GoodTime, especially regarding the ease of use, integration, and features. We're sorry to hear about the glitches and known issues you've encountered. Our team is dedicated to addressing these issues promptly to ensure a smooth experience for all users. It's great to hear that GoodTime has been beneficial for scheduling multiple high volume interviews.

Thank you so much for taking the time to share your feedback! We are pleased to hear you appreciate all the effort our product team has put into upgrading the UI and visual feel of the platform.

We are sorry that you are facing challenges with your interviewers’ busy calendars. We’d love to help you take advantage of GoodTime settings that can help combat busy calendars (like transparent keywords, interviewer tags, or multi-day scheduling). We can also help advise on how to improve your interviewers’ calendar hygiene.

Please flag these concerns to your CSM or reach out to us at support@goodtime.io and we will be happy to work with you to audit your scheduling processes and identify any areas where we can increase efficiency - particularly when it comes to working with busy interviewer calendars.