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GoFundMe Reviews & Product Details

Lindsey L.
LL
ESL Teacher
E-Learning
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoFundMe?

I really enjoyed the GoFundMe campaign site because it allowed me to share a story, pictures and vision of what I would like the funding for. It was so easy to set up and share the link to family, friends and coworkers. It really reinforces the good people that are out there in the world willing to help! Every penny donated adds up so it's amazing to see dreams coming true. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

I am not a fan of having peoples names show up with their messages because sometimes I have families feeling guilty for not being able to contribute more than another. It would almost be better if it was all anonymous and if they choose to leave a message they can do so through an inbox feature. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

Go Fund Me has helped solve the budgeting crisis in public schools. Students take the initiative to price out and illustrate a detailed plan of what they would like to fundraise for and how it contributes to their learning when there is no money left in the school budget. Review collected by and hosted on G2.com.

GoFundMe Overview

What is GoFundMe?

GoFundMe is the world’s largest social fundraising platform, with over $5 billion raised so far.

GoFundMe Details
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Product Description

GoFundMe is the world’s largest social fundraising platform, with over $5 billion raised so far.


Seller Details
Seller
GoFundMe
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@gofundme
610,359 Twitter followers
LinkedIn® Page
www.linkedin.com
625 employees on LinkedIn®

Brittany C.
BC
Overview Provided by:
Senior SEM Manager at GoFundMe

Recent GoFundMe Reviews

Steve K.
SK
Steve K.Mid-Market (51-1000 emp.)
0.5 out of 5
"Go Fund Me has lousy support and makes it hard to get your money out."
The ease of use is poor. The customer support is through a chatbot, so you do not to speak to a human to more quickly resolve your problem. The t...
Romeu P.
RP
Romeu P.Small-Business (50 or fewer emp.)
0.0 out of 5
"Retaining funding campaign donations for political and ideological reasons"
Easy to set up funding campaigns for small organizations.
Amanda C.
AC
Amanda C.Small-Business (50 or fewer emp.)
1.5 out of 5
"Not a Good Association with Nonprofits"
It is a great resource for nonprofits who are new and do not know what other donation and campaign platforms are available to them. Otherwise, ther...
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GoFundMe Media

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30 out of 31 Total Reviews for GoFundMe

3.1 out of 5
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30 out of 31 Total Reviews for GoFundMe
3.1 out of 5
30 out of 31 Total Reviews for GoFundMe
3.1 out of 5

GoFundMe Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Steve K.
SK
CEO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoFundMe?

The ease of use is poor.

The customer support is through a chatbot, so you do not to speak to a human to more quickly resolve your problem. The text function is far too slow. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Gettng money out of the system is way to hard.

They just sit on your money making interested Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

We are able to broadcast our appeal for funds to improve coverage for the cause. Review collected by and hosted on G2.com.

Romeu P.
RP
Senior Product Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoFundMe?

Easy to set up funding campaigns for small organizations. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Finding out that my donataion togheter with hundreads of others is being frozen by political reasons.GoFundMe is trying to prevent an independent News platform (The Grayzone) from expanding their staff, and continue to provide independent journalism. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

Would allow me to support independent journalism (if they didn't freeze thefunds). Review collected by and hosted on G2.com.

Amanda C.
AC
Founder and CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about GoFundMe?

It is a great resource for nonprofits who are new and do not know what other donation and campaign platforms are available to them. Otherwise, there is nothing else really to be said about it. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

The association between GoFundMe which is typically for individuals seeking funding for something, and nonprofits is not a positive association. The name GoFundMe Charity doesn't sound very good either. We never received one donation through them with all of our donors preferring to donate through PayPal. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

GoFundMe has now combined their GoFundMe Charity platform with their GoFundMe platform with no clear indicator about the divide between individuals seeking support and nonprofits seeking support Review collected by and hosted on G2.com.

Kathy F.
KF
Licensed Practical Nurse
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoFundMe?

Nothing anymore... I have lost all confidence in this company that chooses to try and silence those they disagree with. I will no longer donate using this platform! Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

I am tired of donating and having gofundme confiscate and redistribute my donations from causes I donate to. Stop stealing from causes that don't fit your narrative or political view! Review collected by and hosted on G2.com.

Recommendations to others considering GoFundMe:

Don't use it if you want your donation to reach it's intended recipient. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

None, the problems I'm trying to solve with my donations get bumped at GoFundMe's discretion, not mine.

No benefits exist when a platform chooses to try and silence and stop funds from getting to those I choose to donate to. Review collected by and hosted on G2.com.

Matt B.
MB
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoFundMe?

It was easy to get started at first. Sign up was smooth and the step by step process to create the campaign itself was good. Unfortunately that's not enough to make up for the bad parts though... Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Their payments policies are obscure, confusing, and arbitrary. They are holding our money, making random refunds, and not paying out funds on time. I will never use these guys again. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

Raising money for the expansion of our animal rehab and visitation program for children with disabilities. Review collected by and hosted on G2.com.

Nicholas S.
NS
Laboratory Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about GoFundMe?

One of the best things about GoFundMe is simply its name recognition. People are very comfortable giving through GoFundMe because they know the website. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Compared to that of my organization's new platform, Givebutter, fees on GoFundMe are rather high. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

Prior to switching platforms, my organization made good use of GoFundMe as means of both receiving donations and tracking donors/fundraisers. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about GoFundMe?

Nothing. Shows very poor taste to steal funds from contributors, because of false accusations. I will never use this service again. Crooks. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Everything. Will never use this site again. Thieves. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

Nothing. GoFundMe froze funds. So not only are you not solving anything, you're creating more hate and division. You should be ashamed. Disgusting. Review collected by and hosted on G2.com.

SM
General Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about GoFundMe?

The ability to reach people form all over the world whether you know them or not Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Nothing - everything has been amazing and so easy to use Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

We were able to raise money for an associate of mine battling cancer. We had a goal of 10k and so far have raised 13k Review collected by and hosted on G2.com.

David J.
DJ
Business Development Manager (Drug Discovery and Development)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about GoFundMe?

Easy to use, unambiguous and concise. Payment is secure. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Nothing. I love it, and I use it regularly. Review collected by and hosted on G2.com.

Recommendations to others considering GoFundMe:

Easy to use to donate. Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

I donate often. I like to help people. Review collected by and hosted on G2.com.

Ivan C.
IC
B2B Marketing & Lead Generation Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about GoFundMe?

The type of projects you can find there. Review collected by and hosted on G2.com.

What do you dislike about GoFundMe?

Really bad user experience, specially at the moment of pay for your donation. No reply from their support Review collected by and hosted on G2.com.

What problems is GoFundMe solving and how is that benefiting you?

Helping others could be a potential solution, but there are a lot of bugs at the moment of paying Review collected by and hosted on G2.com.