Global App Testing Reviews (66)

Reviews

Global App Testing Reviews (66)

4.4
66 reviews

What do users say?

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Users consistently praise the responsive support and detailed bug reports provided by Global App Testing, which significantly enhance their QA processes. The platform's ability to quickly scale testing across various devices and regions allows teams to identify issues early, improving overall product quality. However, some users note that the pricing model can feel somewhat rigid.

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Rene K.
RK
Rene K.
Data engineer
Mid-Market (51-1000 emp.)
"Key player in QA for web and mobile apps"
4.5/5
What do you like best about Global App Testing?

Global App testing provides a collection of tools to make ongoing QA tasks more simple. Using the API or web tools helped to setup tests very quickly across the Application. Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

The Service offers three different pricing plans called Base, Localized and Enterprise, but no indication of how much the plans will be - a calculator would have been helpful. Review collected by and hosted on G2.com.

Joaquin B.
JB
Joaquin B.
Software Developer
Small-Business (50 or fewer emp.)
"Happy Customer using this service for several years on several projects."
5/5
What do you like best about Global App Testing?

I love the ease of running Exploratory Tests, but I also love the power of test cases. Both together create a perfect testing platform. Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

It takes time to set up the Test Cases, but once they are set up, they are easy to run and extremely powerful for regression testing. Review collected by and hosted on G2.com.

Lia K.
LK
Lia K.
Founder
Small-Business (50 or fewer emp.)
"Happy client"
4/5
What do you like best about Global App Testing?

Very professional and responsive, making quick changes to adapt to how we work Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

Not sure this solution is the right one for our business Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Very efficient service with great feedback loops."
4.5/5
What do you like best about Global App Testing?

Very efficient service from setting up the account, being guided through the process to getting the tests up and running. The test turnaround fits into our process and the feedback loop regarding which issues we consider high priority works well to optimise the value we get from the service Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

The international distribution of the testers can mean that some of the issues reported can be affected by the locality of the tester which we do not see in practice as our real customers aren't in these areas. To get users in a specific region is an extra cost. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Worked with GAT on a complex testing project. Excellent team and process."
4.5/5
What do you like best about Global App Testing?

Very fast and efficient turnarounds. Excellent levels of detail on any known issues, with test gradings and severities, identified. Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

Can't really fault anything. Very sporadically some of the reproduction steps were hard to follow Review collected by and hosted on G2.com.

DE
David E.
CEO
Small-Business (50 or fewer emp.)
"Incredibly thorough and effective QA, delivered really fast."
5/5
What do you like best about Global App Testing?

After I submit a test job, I get complete and thorough results back in only about 24 hours. Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

I'm not a huge fan of the billing model, which sometimes commits me to spending that I don't use. Review collected by and hosted on G2.com.

Nate P.
NP
Nate P.
Small-Business (50 or fewer emp.)
"Invaluable resources for QA testing product features."
5/5
What do you like best about Global App Testing?

Global App Testing provides a simple and intuitive way to validate the performance of our recently released products and features. Creating test cases is straight forward, and once created you can select all cases related to your new feature and run them at once. I've built usage of GAT into our code release procedures and it's allowed us to either quickly identify issues or rest assured that our code is working as intended. Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

The initial set up of your test cases is simple and straight forward, but it can be tedious. That said, once completed, the test cases can be used and reused without any additional effort. Review collected by and hosted on G2.com.

B. Nick P.
BP
B. Nick P.
Pledger
Mid-Market (51-1000 emp.)
"3.5 years+ with Global App Testing"
5/5
What do you like best about Global App Testing?

Overall we’ve had a very positive experience with one or two minor teething issues which were resolved quickly. Our product has evolved over time and so there has been a lot of changes with the way we work with GAT - overall the product is robust and very adaptable. Other major benefits for us are:

- Real world test-execution (we no longer use device farms)

- Managing tests / test case management in one place

- Speeding up time we spend on QA internally (we use a mixing manual and automation tests)

- Very response and open customer support Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

More influence on the product roadmap - there are features we want but understand they may be unique to us. Review collected by and hosted on G2.com.

Raymond T.
RT
Raymond T.
Localization Quality Lead
Mid-Market (51-1000 emp.)
"Timely and reliable crowd-based tests with highly capable PMs"
4.5/5
What do you like best about Global App Testing?

I like how the PM team manages my test requests even those that are somewhat demanding in terms of timelines. They're fast to coordinate and execute tests regardless if it's a simple or complex request. Overall, I'd say that establishing strong customer relationships is what makes working with them such a delightful experience. Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

I wish that we'd be able to test within challenging countries in the future (such as Iran, etc). Not GAT's fault since I think this is more of a limitation on the available payment systems on those countries.

There's also an opportunity in terms of the technology behind how JIRA bugs are managed, there's been a few instances where duplication errors happen during export Review collected by and hosted on G2.com.

Elizabeth H.
EH
Elizabeth H.
Small-Business (50 or fewer emp.)
"GAT WithU Experience"
5/5
What do you like best about Global App Testing?

GAT are super pro-active in their approach, Harriet has helped us immensely throughout the process and we have never had to wait longer than 48 hours for our test results. Review collected by and hosted on G2.com.

What do you dislike about Global App Testing?

Sometimes we have duplicate bugs raised, but very rarely! Review collected by and hosted on G2.com.