Global App Testing Reviews & Product Details

The ease of setting up Test Cycles.

Flexibility

Ease of communication with the Global App Testing team.

Smooth Jira integration. Review collected by and hosted on G2.com.

Sequential actions in a single flow might be broken down into separate test cases. Review collected by and hosted on G2.com.

What we like best about Global App Testing is the ability to seamlessly integrate functional tests into our existing workflow. This integration has not only improved the quality of our product but also enhanced our development efficiency. Review collected by and hosted on G2.com.

While Global App Testing offers excellent services, one area for improvement could be their reporting interface. It can sometimes be a bit complex to navigate, especially for team members who are less familiar with technical details. Review collected by and hosted on G2.com.

It's very easy to get a lot of eyes on your product quickly.

The bug reports are very detailed and have all the needed info.

Customer supported integrated in your Slack. Review collected by and hosted on G2.com.

As expected, it takes some time to ramp up the team. Still, it wasn't too bad and we had some tickets filed from the first days.

If your system is complicated, the team may not find intricate issues. Review collected by and hosted on G2.com.

Selection of professional software testers in different countries, fast feedback, great customer success management. Good experience in software test planning and assistance in making the most value out of the software testing process. The Jira integration is awesome and helps us with the traceability we need for our compliance. Review collected by and hosted on G2.com.

We are a relatively small company and the business model with the 12 months contract does not provide us the flexibility we need. We can plan max 3-6 months ahead, so we would prefer contracts tailored to our software development plans. Review collected by and hosted on G2.com.

I liked that they covered many of the functional area very broadly. Review collected by and hosted on G2.com.

There were few bugs which were confusing, maybe the testers didn't understand the feature properly. Review collected by and hosted on G2.com.

On time reviews and feedback.

Availability of all types of testing for mobile devices in different platforms.

Great collaboration and customer support. Review collected by and hosted on G2.com.

Nothing to dislike. It was a very good experience. Review collected by and hosted on G2.com.

The team is super responsive and open to any of our ideas. We also like the platform, simple, yet effective! Review collected by and hosted on G2.com.

We didn't have any major issues, maybe we could see more options to testing, a bit more exploratory, even when the service has strict requirements. Review collected by and hosted on G2.com.

GAT was ready to adapt to our business needs in terms of structure of cycles and pricing model.

Also, the prices offered were very competitive with other offers. Review collected by and hosted on G2.com.

Can't think about anything right now though it may be too early for us to call. Review collected by and hosted on G2.com.

Global app testing is quick to respond to our weekly requests and can always contact us is something is amiss or unclear. This creates a smooth collaboration. The request platform is mostly easy to use and cloning requests is a nice feature. It is helpful to have testers run the requested test cases or exploratory tests in some specific conditions. We were able to implement this quite easily as long as we had the necessary informations. Review collected by and hosted on G2.com.

Unfortunately, some testers don't follow the requested steps or conditions and create unnecessary investigations on our side. Review collected by and hosted on G2.com.

Global app testing offers great help in localization testing and testing with specific demograhics. We figured out many important issues before our release which helped in our customer satisfaction and preventing business losses. Review collected by and hosted on G2.com.

Sometimes the test cycle takes more than 48 hours especially when we have to find a specific niche of testers due to recruitment processes which can impact the speed of release and delivery. Review collected by and hosted on G2.com.